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Item#: 9SIA24G1726751

D-Link Cloud Router 5700 (DIR-865L), Wireless AC 1750, Dual-Band, Gigabit Ports, USB SharePort, mydlink enabled

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Learn more about the D-Link DIR-865L

Quick Info

Warranty

  • Limited Warranty period (parts): 1 year
  • Limited Warranty period (labor): 1 year


Customer Reviews of the D-Link DIR-865L

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  • Brian K.
  • 3/15/2014 10:47:22 PM
  • Tech Level: High
  • Ownership: more than 1 year
  • Verified Owner

1 out of 5 eggsDIR-865L- Not Impressed

Pros: Worked ok for a while, wired worked better.

Cons: WiFi super slow, requires constant reboots, often multiple resets required to get connected. Went looking for firmware updates a lot in hopes of fixes.

Other Thoughts: Replaced my cable modem, ISP speed plan and removed my VOIP router to resolve the slowness issues but it was the dlink. Bought it early, 11/12 when there weren't many AC options as my DIR-655 was acting up. Pretty frustrated with dlink. Disappointed when I look at what this unit costs, terrible ROI. Not a good purchase.

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  • Anonymous
  • 2/14/2014 2:41:06 PM
  • Tech Level: Somewhat High
  • Ownership: more than 1 year

1 out of 5 eggsPiece of u know what Dlink DIR-865L

Pros: Fairly easy setup

Cons: Dead in a year

Other Thoughts: NO more Dlink for me. Three Piece of u know what routers in 18 months time. Started dropping wireless which had no range to begin with despite the claims. Now it drops wired connections as well. Finally will not connect to anything. Why can't anybody make a good router anymore? I'm a gamer so I'm a little picky when it comes to routers but DLink takes the cake for being a Piece of u know what router manufacturer or lack of manufacturer. Who knows who builds these things anymore. Unreliable junk is my experience with Dlink.

Manufacturer Response:

We appreciate your feedback and value your input. We are sorry to hear that you are having connection issues with the DIR-865L and we would like to apologize for the dissatisfaction you experienced with other D-Link products. Please note that you can contact D-Link technical support anytime to help solve your issues. Also, if the warranty period has not expired for those products, you can qualify for warranty solutions such as replacement if the product is deemed defective. As for the DIR-865L, make sure you have downloaded and installed the latest firmware from www.support.dlink.com. In addition, move the router away from any objects that can interfere with the electromagnetic signal. This includes metal filing cabinets, telephones, televisions, and microwaves. If you still have connection issues perhaps D-Link technical support can help you with the issue. Contact them at www.dlink.com/support. Lastly, please note that if you are using the router for gaming purposes or for multiple users who require high speed access, you may be interested in our product model DGL-5500. It utilizes StreamBoost technology to eliminate unnecessary lag times for multiple users. Visit www.dlink.com for more information. We thank you for choosing D-Link.

1 out of 1 people found this review helpful. Did you? Yes No

  • Mark M.
  • 7/27/2013 2:15:24 PM
  • Tech Level: High
  • Ownership: more than 1 year
  • Verified Owner

4 out of 5 eggsGood router, with some bugs

Pros: Great value, many of the features common to professional grade routers (DNS filter, etc). Fast wireless, fast wired.

Cons: DNS filtering sometimes doesn't work right, seems like my DIR-655 was better at handling a large number of wireless devices than this one (12+). Not enough MAC addresses available for serious MAC filtering on your network.

Other Thoughts: Despite some of the minor glitches that I encountered, I am still happy with this router and would recommend it for someone who is looking for more than just basic features.

1 out of 1 people found this review helpful. Did you? Yes No

  • Thomas M.
  • 7/12/2013 8:08:37 AM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsRange not that good

Pros: Easy setup

Cons: Range not good at all. Going back to my Linksys E2000

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  • Casey P.
  • 7/6/2013 4:26:11 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsTCP/IP stopped working on WAN port

Pros: When it works, it works well.

Cons: Stopped working. The WAN port became useless. Cable connectivity okay, however network connectivity stopped working. TCP/IP, DHCP, ICMP.... dead.

1 out of 2 people found this review helpful. Did you? Yes No

  • Michael S.
  • 5/19/2013 9:49:02 PM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year
  • Verified Owner

2 out of 5 eggsRouter no longer working - wired and wireless clients dropped

Pros: Easy setup and familiar DLink interface

Cons: Doesn't support loopback, and stopped working.

Took a chance and purchased this relatively new device in December of 2012. Struggled for a while with it trying to verify my port forwards were working by using loopback, but finally learned that the device doesn't support it. After settling that this feature wasn't on this device (but was on my DIR-655) I've been using it for about 6 months. Last week or two family has been complaining about "no internet" or "can't print" from various PCs. Originally thought it was ISP problem but they came and shored up the outside connections. Computer internet/printing/lan problems still continued and we noticed that the router indicators would extinguish (globe) or go amber (power) when this occurred. Finally verified it wasn't the ISP or cable modem, as bypassing the router allowed perfect internet access to the one direct connected PC. Hooked up my old DIR-655 (glad I saved it) and the network is working fine again.

Other Thoughts: Unfortunately missed out on RMA period, working to pursue warranty coverage from dlink.

1 out of 2 people found this review helpful. Did you? Yes No

  • Gary G.
  • 5/11/2013 10:40:58 AM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggsWorks Great

Pros: Fast gigabit wired transfers, Solid performance, I don't have the reboot issues others described. Wireless AC for when more devices are available.

Cons: My cordless phone is 5ghz which interferes with the 5ghz wireless on the AP causes random disconnects. Probably the same issue others complained of but don't realize why. I just disabled the 5ghz and use 2.4 ghz speed is same and it seems to give me better range anyway.

Other Thoughts: I recommend to set up the router just enough with a wired connection to perform the firmware update. There's not much you can buy these days that you don't have to do an update to for it to work right. I have this router set up behind another router from at&t and it auto configured itself behind that router itself and I had internet access immediately, my old router it took quite a bit of manual configuration to get working. Port forwarding works great, I have several apps forwarding ports through both routers to my internal network and I have no issues. Not sure what others could be complaining of in regards to this. All in all this router has been great from day 1 for me. When the day comes that I need to use the 5ghz band for wireless AC when more devices support it I will have to upgrade my cordless phone. Other than that this router is flawless and I can't fault d-link for the interference with my phone. I would recommend this router.

1 out of 1 people found this review helpful. Did you? Yes No

  • Casey M.
  • 4/23/2013 9:26:21 AM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year
  • Verified Owner

3 out of 5 eggsFunctional but needs improvement

Pros: familiar d-link interface - good options/features (didn't use cloud features so cannot elaborate)

Cons: Owned for 5 months, no change to configuration in the last 3 months and has been solid but suddenly doesn't want to stay up, appears to be something on the wireless side causing the router to loose connectivity and reboot. Wireless will stay up for 5 minutes before becoming unresponsive to requests. wireless clients can connect but cannot get on the internet after becomes responsive. Wired connections worked just fine. Note issue appears regardless of d-link router plugged in as have same issue in dir-657, dhp-1320 so believe issue to be a particular wireless client or other wireless router in area but since have multiple clients (15 or so) have not tracked down if offending client is on my network but even if a client is having issues with connecting, it should not take down router to service all other clients. Unable to use the shareport in this version as drive not detected for my 6TB ntfs usb (worked in dir-655 perfect) and dhp-1320 (limitted as would cause lockup of router if transferring large files). Over all is a fair router but not worth the price for the AC features when wireless is the only upgrade and wireless won't stay up.

0 out of 1 people found this review helpful. Did you? Yes No

  • Donald O.
  • 4/19/2013 5:56:30 AM
  • Tech Level: Somewhat High
  • Ownership: 1 week to 1 month
  • Verified Owner

2 out of 5 eggsShould Have listened

Pros: Powerful. I purchased this to replace a old Lynksys that was given to me used twelve years ago. They only problem with the Lynk was it was not powerful enough to stream media to a tv on the other side of the house. The 5700 accomplished that. BUT!!

Cons: The unit cannot make it thru three consecutive days without being re-set or re-booted. This only effects the wifi capabilities LAN is stable. I have read other reviews complaining about this so I should have heeded. I will request an R.M.A. and do further research.

Other Thoughts: I was hoping this would workout since it is kinda plain looking meaning not obvious and two shelves below it is a D-Link switch that works great.

1 out of 2 people found this review helpful. Did you? Yes No

  • Carl B.
  • 1/19/2013 4:10:49 PM
  • Tech Level: High
  • Ownership: 1 day to 1 week

1 out of 5 eggsWasted a lot of my precious time

Pros: Fast easy setup.

Cons: will not do port forwarding. Spent $33 with "advanced" service. The rep tried for over an hour to fix. No luck. So, I can't do Remote desktop. Also DLink website is impossible and firmware upgrade is a nightmare

3 out of 6 people found this review helpful. Did you? Yes No

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Item#: 9SIA24G1726751
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