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Item#: N82E16833127515

D-Link Wireless AC1200 Dual Band Gigabit Cloud Router (DIR-860L)

  • Dual Band Performance - Up to 300Mbps (2.4GHz) + 867Mbps (5GHz)
  • Compatible with a/b/g/n devices
  • mydlink Cloud Management - Monitor and manage your network from anywhere
  • Four Gigabit Ethernet ports

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  • Overview
  • Specifications
  • Warranty & Returns
  • Reviews

Learn more about the D-Link DIR-860L

Warranty, Returns, And Additional Information
  • Warranty
  • Limited Warranty period (parts): 1 year
  • Limited Warranty period (labor): 1 year
  • Read full details

Customer Reviews of the D-Link DIR-860L

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  • Anonymous
  • 11/14/2015 8:40:43 AM
  • Tech Level: High
  • Ownership: 1 week to 1 month
  • Verified Owner

2 out of 5 eggsGood coverage, but unreliable

Pros: The router configuration interface has lots of options. It is responsive and loads quickly.

The beamforming allows for improved range on 5 GHz. There are still "hot spots" within a room, but there are no more "dead zones." Locations where I used to get no signal would now get 1 bar.

The router is also sturdy. It has enough weight to avoid being dragged around too easily by Ethernet cables.

Cons: The router just isn't stable!

About once a week, it locks up on the 2.4 GHz band. The router keeps broadcasting SSID on 2.4 GHz, but it won't allow any 2.4 GHz clients to connect. Meanwhile, 5 GHz clients remain connected.

This happens on multiple clients, with different radio chipsets, running different OSes, even after the client is restarted. The only way to restore 2.4 GHz connectivity is to restart the router.

This kind of instability is unacceptable. With so many network-connected devices these days, it is a serious inconvenience to restart the router and interrupt everyone's connectivity.

Other Thoughts: 2.4 GHz is a crowded band with a lot of interference from other devices. This may explain why the router locks up on 2.4 GHz, but has no trouble with 5 GHz.

However, my other router would stay up for months without ever having a problem on 2.4 GHz. That means that the D-Link DIR-860L just hasn't been adequately tested in real-world RF conditions.

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  • john c.
  • 8/9/2015 8:15:30 PM
  • Tech Level: Average
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggsjohn c

Pros: good signal and excellent tech services as well.

Cons: none for me.

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  • Cisco B.
  • 3/14/2015 8:23:03 AM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year
  • Verified Owner

2 out of 5 eggsWireless troubles and Poor Service

Pros: When it works, it works fine.

Cons: After ~ 1-2 days my wireless devices will not be able to connect anymore, and I need to powercycle the router, after which time they connect fine again for the next 1-2 days.

Tech support was unhelpful and (at least 1 of the 4 times I called) very rude, making me go through the exact same steps I went through the last two times I called despite my protests.

Other Thoughts: The tech support was convinced I entered my password incorrectly, despite the fact that the devices could connect fine after the router was power-cycles. Clearly a lack of thinking: they were just checking boxes. It took me 4 hour long calls (with long hold times) just to get an RMA. Yuck.

2 out of 2 people found this review helpful. Did you? Yes No

  • alexis d.
  • 1/21/2015 5:40:17 PM
  • Tech Level: Somewhat High
  • Ownership: 1 week to 1 month
  • Verified Owner

1 out of 5 eggsNot smart enough

Pros: ?????

Cons: i bought this to replace my Dlink Dir 655 , but im getting the same speed of my old router. i live on a 900 sq Loft in a building with a lot of wireless routers around me. my speed is 100 mg wired .. and wireless i cant get more than 16 / 14 mgs .. i have the router in the middle of my appt. and my ps4 its 16 ft. away and i get 14 mg. my ps3 its in the opposite side ( around 12 ft. away ) and i get 16 mg. then my 2 laptops when i get like a 6 ft. i get 28/ 30 mg.

Other Thoughts: Not even close to reach my 100 mgs. internet speed.
and yes i check for an update and its runing the latest version.
i also tried conecting in 2.4 and 5 ghz bands...

1 out of 12 people found this review helpful. Did you? Yes No

  • ZHAO H.
  • 12/2/2014 10:13:02 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsWorst router I've ever had

Pros: Different looking than normal router.

Cons: Very weak wireless signal, can't even cover 900 sq ft. you won't get signal for a house more than 1000 sq ft. Apple product and Samsung Product both can't connect and keep searching. Laptop may barely receive signal.

2 out of 11 people found this review helpful. Did you? Yes No

  • Toufue C.
  • 11/26/2014 3:12:39 AM
  • Tech Level: Somewhat High
  • Ownership: 1 week to 1 month
  • Verified Owner

3 out of 5 eggsDIR-860L - So so

Pros: Good user interface

Cons: -Weak signal strength (average 40 feet) - disappointing performance comparing to my old Netgear WNDR3700.

-No status information


2 out of 3 people found this review helpful. Did you? Yes No

  • michael C.
  • 10/28/2014 6:03:32 PM
  • Tech Level: Somewhat High
  • Ownership: less than 1 day
  • Verified Owner

2 out of 5 eggsNot so good

Pros: Great wired gigabit speed.

Cons: Horrible speed over wireless n

Other Thoughts: Super fast shipping (as always from Newegg)! And it would have been a great price, had the router even come close to meeting the advertised wireless speeds. It cranked along at about 125 mbps wired but could barely manage 18mbps wireless n. Changing security settings, channels, firewall, etc had no effect. My old Belkin on the same connection is still pushing about 35 mbps with all settings in auto, and the range on the Belkin is still better than this D-Link. . RMA'ing it, but paying for return shipping for something that doesn't perform the way it is supposed kinda sucks.

4 out of 4 people found this review helpful. Did you? Yes No

  • Jason R.
  • 9/5/2014 8:50:22 AM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggsNo Problems since install

Pros: Everything just works. Increased range and speed over my old Buffalo WHR-HP-G54 802.11b/g router .

Cons: None

Other Thoughts: I am not doing some port forwarding and using OpenDNS for filtering. Multiple devices, both wired and wireless. Handles everything else perfectly. No complaints, would buy it again.

0 out of 1 people found this review helpful. Did you? Yes No

  • ZHAO H.
  • 8/2/2014 11:31:17 AM
  • Tech Level: Somewhat Low
  • Ownership: 1 month to 1 year
  • Verified Owner

2 out of 5 eggsPoor signal

Pros: New tech (consider but since other brand has the same tech)

Cons: Poor signal which way worst than my old Netgear N router.
Size is not compact that you need to have it stand by itself alone.
I purchase this because I was looking for stronger signal and faster transfer rate, but poor signal that I need to purchase another wireless extender. It never happens to me that I need signal extender in the same house for my past two wireless router (netgear & linsys)
Size is kind of big.

Manufacturer Response:

We appreciate the feedback as we value the input greatly and we are sorry to hear that you encountered issues with the product. D-Link advises that you download and install the latest firmware from If that does not resolve your issue please contact us for assistance by calling 1-877-453-5465. We thank you for choosing D-Link.

1 out of 3 people found this review helpful. Did you? Yes No

  • Douglas M.
  • 4/3/2014 4:47:02 AM
  • Tech Level: High
  • Ownership: 1 day to 1 week
  • Verified Owner

2 out of 5 eggsPrice is great. Router has IPV6 bug

Pros: price
fairly strong wifi signal
Newegg ROCKS!

Cons: IPV6 DNS bug
mine may have had defective 2.4 GHz radio
DLink customer service nonresponsive

Other Thoughts: I purchased this DIR-860L router with high hopes after signing up for Comcast cable Internet. All my network gear is DLink (other than my DSL router). It is significantly less expensive than other routers in its class. The WiFi signal was a little weaker than my old Actiontec Q1000, but it reached everywhere in my 2-story home.

However, there is a firmware bug that passes through the Comcast DNS servers, even when I specifically configured OpenDns servers. It passes both the IPV6 OpenDns and the IPV6 Comcast DNS servers.

I could not figure out how to turn off IPV6 in the router. The closest setting is to configure IPV6 for local routing only, which did not prevent the DNS issue. I don't need local IPV6 routing on my home network; all my local traffic is on the same subnet. I just wanted to turn it off. A Google search will turn up this same issue with IPV4, but it seems DLink has resolved the IPV4 issue.

A question posted via DLink's support site went unanswered for a week. It took a long time for them to address the IPV4 DNS issue.

Mine may have had a defective 2.4 GHz radio. When I first set it up, and ran Speedtest, I received 8Mbps download/upload on the 2.4 antenna from less than 10 feet away in the same room. The same test when connected to the 5GHz antenna showed 56Gbps down/12 up. Once I completed the configuration, I never could connect to the 2.4GHz SSID again. I tried with multiple devices, tablets, laptops, and cell phones. It didn't work even with the security turned off. It may yet have been a configuration issue, but I returned the router for the IPV6 bug before spending much time on the 2.4 issue.

I purchased an Asus RT-AC66R (same as U) and it is working flawlessly. Yes, it is twice the price, but it is a much better router, with a significantly stronger WiFi signal and much more configuration options in its firmware. I get the full bandwidth of my DSL Internet connection on both the 2.4 and 5 GHz band.

Manufacturer Response:

We want to thank you for the feedback as we greatly appreciate the comments and we are sorry to hear that you are experiencing issues with the DIR-860L. We also would like to apologize for the unresponsiveness from our customer service. As we strive to ensure customer satisfaction, we advise that you click on the link below and fill out the form accordingly. By doing so, one of our technical support reps will be able to contact you directly and assist you in resolving your problems.

We thank you for choosing D-Link and look forward to hearing from you soon.

6 out of 6 people found this review helpful. Did you? Yes No

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