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Item#: N82E16833127515

D-Link Wireless AC1200 Dual Band Gigabit Cloud Router (DIR-860L)

  • Dual Band Performance - Up to 300Mbps (2.4GHz) + 867Mbps (5GHz)
  • Compatible with a/b/g/n devices
  • mydlink Cloud Management - Monitor and manage your network from anywhere
  • Four Gigabit Ethernet ports
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Learn more about the D-Link DIR-860L

Quick Info

Warranty

  • Limited Warranty period (parts): 1 year
  • Limited Warranty period (labor): 1 year


Customer Reviews of the D-Link DIR-860L

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  • Douglas M.
  • 4/3/2014 4:47:02 AM
  • Tech Level: High
  • Ownership: 1 day to 1 week
  • Verified Owner

2 out of 5 eggsPrice is great. Router has IPV6 bug

This review is from: D-Link Wireless AC1200 Dual Band Gigabit Cloud Router (DIR-860L)

Pros: price
fairly strong wifi signal
Newegg ROCKS!

Cons: IPV6 DNS bug
mine may have had defective 2.4 GHz radio
DLink customer service nonresponsive

Other Thoughts: I purchased this DIR-860L router with high hopes after signing up for Comcast cable Internet. All my network gear is DLink (other than my DSL router). It is significantly less expensive than other routers in its class. The WiFi signal was a little weaker than my old Actiontec Q1000, but it reached everywhere in my 2-story home.

However, there is a firmware bug that passes through the Comcast DNS servers, even when I specifically configured OpenDns servers. It passes both the IPV6 OpenDns and the IPV6 Comcast DNS servers.

I could not figure out how to turn off IPV6 in the router. The closest setting is to configure IPV6 for local routing only, which did not prevent the DNS issue. I don't need local IPV6 routing on my home network; all my local traffic is on the same subnet. I just wanted to turn it off. A Google search will turn up this same issue with IPV4, but it seems DLink has resolved the IPV4 issue.

A question posted via DLink's support site went unanswered for a week. It took a long time for them to address the IPV4 DNS issue.

Mine may have had a defective 2.4 GHz radio. When I first set it up, and ran Speedtest, I received 8Mbps download/upload on the 2.4 antenna from less than 10 feet away in the same room. The same test when connected to the 5GHz antenna showed 56Gbps down/12 up. Once I completed the configuration, I never could connect to the 2.4GHz SSID again. I tried with multiple devices, tablets, laptops, and cell phones. It didn't work even with the security turned off. It may yet have been a configuration issue, but I returned the router for the IPV6 bug before spending much time on the 2.4 issue.

I purchased an Asus RT-AC66R (same as U) and it is working flawlessly. Yes, it is twice the price, but it is a much better router, with a significantly stronger WiFi signal and much more configuration options in its firmware. I get the full bandwidth of my DSL Internet connection on both the 2.4 and 5 GHz band.

Manufacturer Response:

We want to thank you for the feedback as we greatly appreciate the comments and we are sorry to hear that you are experiencing issues with the DIR-860L. We also would like to apologize for the unresponsiveness from our customer service. As we strive to ensure customer satisfaction, we advise that you click on the link below and fill out the form accordingly. By doing so, one of our technical support reps will be able to contact you directly and assist you in resolving your problems.

http://supportrequest.dlink.com?id=2135fc5c0afe4b16b760f2aed3002ae1&token=27cc87359c2e46ee920f67ceb9927365

We thank you for choosing D-Link and look forward to hearing from you soon.

1 out of 1 people found this review helpful. Did you? Yes No

  • Jordan G.
  • 3/27/2014 9:12:58 AM
  • Tech Level: Average
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggsAmazing wifi!

This review is from: D-Link Wireless AC1200 Dual Band Gigabit Cloud Router (DIR-860L)

Pros: My apartment complex is very overcrowded on standard 2.4 ghz wifi channels, but this allows me a great connection. Even in adjacent rooms, my laptop gets the same speeds as my desktop, which is connected by ethernet cable. Very easy to set up as well.

Cons: No complaints at all.

1 out of 1 people found this review helpful. Did you? Yes No

  • Michael H.
  • 3/22/2014 6:31:34 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggsD-Link Wireless AC1200 Dual Band Gigabit Cloud Router (DIR-860L)

This review is from: D-Link Wireless AC1200 Dual Band Gigabit Cloud Router (DIR-860L)

Pros: Wifi broadcasts strong all throughout my house ~1500 sq ft on both 2.4 GHz and % GHz bands. The D-Link app that you can download is also a nice feature, it makes monitoring my sons online time easy to manage and safe browsing. The cloud feature is also very nice, with my WD passport attached to the USB port on the back im able to access my media from any device very easily. I am also a fan of the design.

Cons: The power cord is very short making its location very limited, and as i have a monster power strip i plug everything into it was difficult to place it far enough away from my computer so it wouldnt hinder the wifi signal. It would also be nice to have the rest of the LEDs indicating the LAN ports.

1 out of 1 people found this review helpful. Did you? Yes No

  • Derek K.
  • 11/14/2013 11:50:49 AM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggsSolid

This review is from: D-Link Wireless AC1200 Dual Band Gigabit Cloud Router (DIR-860L)

Pros: Solid performance and wireless devices stay connected

Cons: None so far

Other Thoughts: Compared to my DGL-4300, this is leaps and bounds better. Devices stay connected and the 5.0Ghz channel seems to be pretty strong as well.

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  • Craig C.
  • 10/21/2013 8:15:39 PM
  • Tech Level: Somewhat High
  • Ownership: 1 day to 1 week
  • Verified Owner

2 out of 5 eggsNot like my old Dlink

This review is from: D-Link Wireless AC1200 Dual Band Gigabit Cloud Router (DIR-860L)

Pros: Fast Wifi
Gigabit wired
dual band 2.4/5g

Cons: DHCP labeling buggy
USB 3.0 doesn't just affect 2.4G speeds a little, it makes it crawl

Other Thoughts: Upgraded from a DIR-628, mainly to get the gigabit wired and dual band wifi and otherwise expected same quality/features as the 628.

I like to configure my router with specific IP's - it helps when looking at logs. This box allows DHCP reservations like my old router, but is somehow still limited to the same list of only 26 IP's despite an increase in memory. Plus, in the old router, i worked around it by reserving an IP, giving it a name, booting device, and then deleting the reservation, it would still keep the assigned IP as long as the PC was no off the network longer than the DHCP timer I set of 2 weeks. Well the DIR-860 would always reassign it to a new address after a reboot instead of keeping the IP and name.

Also, a lot of devices I have (apple TV, some theater equipment, etc) don't broadcast a name, so when viewing the DHCP list, it's hard to figure out what the device is by just a MAC and an IP. I used this to check the router occasionally to see who is on my network (make sure the neighbor doesn't somehow get on it). It seemed no matter what I did, it was hard to get all the IP's named and these devices kept showing up blank.

The router also sometimes lost visibility to all the DHCP dynamic connections, making it impossible to add them to a virtual server, or schedule, or other apps. The old DIR-628 never lost names, whether reserved or dynamic.

I also was hoping to use the USB port for a small file server to contain some files I didn't want to store on my NAS that is sometimes taken offline. But, forget using the USB 3.0. My 2.4G internet Download speed went from 30MBps down to less than 3 just by enabling the device. Even if the device was idle (used a protable WD passport drive).

This was enough to frustrate me and send it back, and am going to switch to Netgear after having been a long time Dlink fan.

1 out of 1 people found this review helpful. Did you? Yes No

2 out of 5 eggsGood Performance, Dangerous FW Upgrades, Questionable Cloud Features

This review is from: D-Link Wireless AC1200 Dual Band Gigabit Cloud Router (DIR-860L)

Pros: First up, the feature set positives:
Wireless Protocols: AC, N, G, B, A
Dual-Band
Gigabit Ethernet
One USB 3.0 port - I had mixed success with this and found the SharePort app that works with it to be of limited usefulness and sometimes problematic (see also cons)
Separate guest networks - either band can have a separate guest network enabled which can be isolated from your primary network
Dedicated power button - Not a deal breaker, but I really appreciate having a physical power button on my routers like this one does
Shape, weight - sturdy, won't topple over like some routers I've tested recently

Range - (measured with inSSIder) not stellar and often worse than competitors. The signal strength difference became worse as I moved farther away. From the 2nd floor, with the router in the basement, the signal measured was typically around -70 and fluctuated between -60 and -80; a competing router was typically -60 and occasionally -50 (lower numbers are better). However, in my typical use scenarios I’m on the first floor or in the basement and although the signal difference was 5-10 in favor of the competition, I experienced no signal problems.

Real world performance: No complaints. In my setup, the router sits in a basement and I'm on a laptop, tablet, phone or iPod touch a floor above it at least 15' to 25' away. At ~25', with a floor and walls between, I streamed an hour long show over Hulu on the 5GHz band with no problem. InSSIder showed a -60 signal and 300 max rate.

I pitted this router against 2 others in a series of transfer tests over both bands, at 5' and on another floor 25' away. I had not turned on SharePort and USB was set to 2.0. The tests copied over 1,200 files, small and large, totaling ~3.5 GBs over wireless to another computer. Net Meter was used to capture performance. This router was typically the fastest. In each category (same distance, band, channel, etc) the D-Link averaged better times and higher average speeds. For example, at 25' over 2.4GHz, transfers took between 11-13 minutes, where competitors took 11 - 20 minutes. On the 5GHz band, the performance difference was less and the results are too close to declare a definitive winner.

Also, this router achieved the fastest 2.4 GHz transfer time. When the Auto 20/40 MHz mode was enabled, and while 25' away on another floor, this router hit a max up of 103mbps and a sustained average of 67.3mbps. Obviously a lot of factors will influence performance, including your other wireless devices and nearby networks, but I thought it worth mentioning.

Cons: Firmware updates have been flaky at best and flat out dangerous at worst. Twice firmware updates have broken my router. I thought it was bricked at first, but found a method to revive it (see Other Thoughts). However, the last two updates were nearly unusable. Version 1.03 caused my router to continuously drop its connection with my ISP for long periods of time. I finally reverted back to version 1.01. Even this dropped the connection after a few days. When Version 1.04 came out I tested it as well. It dropped my connection every 15 - 60 minutes, although it usually recovered by itself within a minute. Still very frustrating. I eventually turned off all of the SharePort features, switched the USB port back to USB 2.0 and unplugged the external drive that had been plugged in. Stability improved after that. However, the 1.04 firmware change log lists "Improved Web File access functionallity"(sic) and "Support mydlink SharePort app". So it's unfortunate that I had to turn off the features this firmware was supposed to improve in order to make my router stable.

All of my initial transfer tests were done on the firmware that shipped with the product. However, the firmware updates include security fixes so I don't feel comfortable going backwards and now have to rely on firmware that exhibits erratic behavior.

SharePort Mobile App - not available for Windows Phone or Windows 8. However, I tested this with an iPod Touch and was not very impressed with the feature. If you attach a large drive full of documents or music or video, using the app is frustrating. It can take minutes or more (and in some cases I stopped timing after 10 minutes) to show your media. My best guess is that the app is trying to index all of your media based on which option you click; e.g. Documents, Music, Videos. Though not very intuitive, you can switch to a tree-navigation mode and view one folder at a time. At this rate it performs much better. But the functionality is still limited. In Music I could only get one song at a time to play. In Pictures, slideshows often delivered long delays between loading pictures.

By default the USB is set to USB 2.0. If you change the setting to USB 3.0 you will receive a message stating that "enabling USB 3.0 may adversely affect your 2.4G wireless range". So that USB 3.0 port isn't really USB 3.0, unless you want to further sacrifice your range.

Other Thoughts: As a "Cloud Router" D-Link promotes 3 main services:
1) mydlink Lite - Monitor and control your home network from anywhere
2) mydlink SharePort - Stream and share files and media from a connected USB device to your mobile phone or tablet at home or anywhere with an Internet connection
3) QRS Mobile - Quickly setup your router from your mobile phone or tablet

Frankly, I find most of these services to be of little value to me. If you don't have a home computer, then QRS Mobile would be important. If you want to disable the router or lock out users when you are elsewhere, then mydlink Lite could be useful. I had trouble with the SharePort app, and found its functionality to be limited (see cons). I'm not deducting points, but I'm not adding any either.

I do give the router high marks for its performance. However that should be balanced with your range requirements. With a couple floors between me and the router, the signal degraded quickly. If that was my primary use case, I would find another place for the router. But your needs may be different.

My biggest complaints with this device involve the firmware. With 1.03 and 1.04 the lack of stability of my network connection (connection to my ISP, not wireless device connection) has been a nuisance. It remains to be seen if disabling features is a permanent stability fix. However, I shouldn't have to disable features for the router to work as expected. Worse is the firmware update process itself. If a non-techie had encountered the firmware-near-bricking that I did, I think they would have been forced to return the device.

This is troubling, especially since the little information presented with the firmware updates include they are patching security holes and supposed to improve features like SharePort access. So, the choice appears to be to stay with a less secure router, or a more secure but less stable router.

I found D-Link support to be non-responsive.

I'll end with the device recovery process. If you try to upgrade the firmware and the device dies on you, to fix it:
1. Connect a computer to the router directly via an ethernet cable
2. Set the computer's IP address to 192.168.0.2 (if you've changed the router's default address, make the first 3 numbers match the router's IP address and the fourth number should be different)
3. Open a browser and go to http://192.168.0.1 (if you've changed the router's default address, navigate to that address instead)
4. You should be presented with a basic web page with instructions where you can Browse to your firmware file, and upload it.

The router will reset once the firmware is updated. It may take a minute or two but this process has twice saved my router.

1 out of 1 people found this review helpful. Did you? Yes No

4 out of 5 eggsThe DIR860L makes upgrading to 802.11AC easy!

This review is from: D-Link Wireless AC1200 Dual Band Gigabit Cloud Router (DIR-860L)

Pros: I’ve been using this device for several weeks now as a wireless access point and switch, and not so much as a router. Basically, it’s tethered to my 8-port gigabit switch located in the other room via a Powerline system which supports pretty high bandwidths; 300mbps+. All of my wireless devices in my home, i.e. phones, printer, media center PC, laptops, xbox, wii, etc., connect to my network via this D-Link device. So far I have had zero problems with it. No loss of connectivity. No degraded signal strength. No hiccups whatsoever. My signal strength within ~20ft of the router is around -45dbm as measured by inSSIDer Android app.

I’m using both 2.4GHz and 5GHz bandwidths concurrently, however I don’t really notice much performance differences between the two but considering that none of my neighbors (about a dozen other WiFi networks in range of me) use the higher channels in the 5GHz band, I am rest assured that I won’t have any conflicts there.

Setup was a snap, either using the wizard, or going step-by-step in the manual setup. Even setting up the cloud environment was pretty smooth. I was able to connect to a USB3.0 flash drive plugged directly into the DIR-860L and stream a .mp4 video while at work! You can restrict access via several layers of security which gives peace of mind.

There’s also a free app for iPhone and Android that allow you to connect to your cloud storage to stream media and access files. I tested the app on both types of devices with success. No crashes, and easy to use. Just install, login, and stream.

Other reviewers have praised the design, and others dislike it altogether. I actually like it. It has a smaller footprint than a typical desktop router, and the glossy cylindrical design is attractive in the living room on the “tech desk”. The top has ventilation holes for passive cooling and all the wiring hides well behind the backside.

Cons: There are more configurable settings than I can shake a stick at. It makes my previous home routers look like play things. When I’m logged into the configuration interface, I feel like I’m buried in tabs, drop downs, and check boxes, all with acronyms labeled everywhere. Some of these settings I don’t even have on my Cisco appliances at work! This is overkill for a home router! However, there is a very detailed Support section that’s been tabulated and has hotlinks for easy locating of helpful info about the router. The best part is the support is built right in instead of trying to direct you to an Internet page or a separate PDF like I’ve seen some routers do in my previous years.

The inactivity timeout duration for the configuration UI is too short; maybe 2 minutes?? I’ve been logged out several times already in the first couple of paragraphs of this review. If you’re actively trying to build a home network from the ground up, this could get pretty annoying.

Other Thoughts: Wireless broadcast settings were optimized using inSSIDer app, and NetSurveyor tool for Windows 7 for the best performance possible.

D-Link DIR-860L on Hardware Version A1, Firmware Version 1.03


Thanks to D-Link and Newegg.com for providing this device for review.

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1 out of 5 eggsdud

This review is from: D-Link Wireless AC1200 Dual Band Gigabit Cloud Router (DIR-860L)

Pros: none

Cons: after working great for two weeks i assume some electronic components must be starting to fail.
my max downloads went from 20Mb/s to around 7Mb/s.
i switched back to my trusty netgear router and speeds came back to my normal 20Mb/s.
i tried flashing the latest 1.03 which allowed the dlink to max out my isp transfer rates again but it was very short lived; 5 minutes and back to 7Mb/s again.

Other Thoughts: since this was an eggxpert unit i have no invoice for rma.
if dlink contacts me (like tp-link did) to try and make good on there defective product (because of this updated negative review) and sends me a return shipping label i'll test/review this product again.

2 out of 3 people found this review helpful. Did you? Yes No

4 out of 5 eggsDecent Router, Questionable Design

This review is from: D-Link Wireless AC1200 Dual Band Gigabit Cloud Router (DIR-860L)

Pros: * Fast! 867MB/s speed achieved with some caveats: distance and walls will always affect this no matter who makes the router. Still Impressive.
* Packaging: Simple, easy to open, mostly recyclable materials used. Clearly marked recyclable plastic bag
* Package Contents Guide clearly marked and simple to follow. Setup steps are well documented with pictures for the almost non-technical.
* Power adapter is a brick-at-the-plug style that is oriented to save space. Kudos!
* Easy Setup: Plug Ethernet cable from modem to the router, and turn it on. Connect to the router (SSID and password are labeled on a sticker on the unit) and a web page opens guiding you through the simple configuration. Non-tech people may find this confusing, but it's not terribly hard.
* USB drive sharing feature works as expected. Media server is easy to setup.

Cons: * Awkward design means that you only have one option for where and how you physically set this on your desk. You cannot mount it, so it must sit on top of something.
* USB port on unit is upside down (You plug your USB drive in upside-down). Not a huge deal, but it's annoying.

Other Thoughts: * I really don't understand the "Cloud" aspect of the router in the name of the product. I have other routers with storage connectivity and media sharing capabilities like this router; however, I was expecting some differentiating feature to make this unit stand apart from the rest. The marketing materials explain: "mydlink™ Cloud Management: Monitor and manage your network from anywhere". Meh.
* Range is average and is comparable to a Netgear WNDR4300 router that I use daily.
* The design is unique: though the unit is light, it is quite large when compared to other routers of the standard "rectangular book" variety. Not really space saving in any way.
* Whilst enabling USB 3.0, a message appeared stating that it may affect wireless 2.4G range. Odd.
* Combine this router with the D-Link DWA-180 Wireless USB stick and you will get amazing speed.

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3 out of 5 eggsUser-friendly, but reliability comes into question

This review is from: D-Link Wireless AC1200 Dual Band Gigabit Cloud Router (DIR-860L)

Pros: The design is modern - a tall cylinder that has its antennae inside. Everything plugs in from the back, with two status LEDs: the top light showing power status, and the bottom showing its network status.

Setup is very quick and can work straight out of the box. The wireless has default configuration set up, so a sticker with connection credentials is provided and is attached to the plastic wrap that you can peel and stick wherever you want.

Speeds seem to be as advertised. I have tested the throughput with multiple devices and adapters and saw no unusual slow-downs. For the ac spec, I tested with a DWA-180 usb adapter. These speeds are fantastic for wireless backups and storage.

The admin interface has plenty of options for setting up wireless for 2.4GHz and 5GHz, guest access, filtering (firewall and QoS), DMZ setup, ipv6 configuration, and more. There's also DLNA configuration for the router that works with the USB3 port. It also has a CAPTCHA setting for the interface to limit logins from malicious-type wardriving attempts.

An important pro to me is that they have the model number printed on the top of the router. I have this device sitting on the floor and this makes it easy to spot without having to log into the router itself and find out the model, nor bending down to see it half an inch off the ground.

Cons: What's missing? A wireless status light. This may have been a design change so that it wouldn't be bothersome to someone in the same room as it at night, or it may have just been oversight. However, it should be there to show that the wireless device is properly working. I am not sure if it is the hardware or firmware that caused the problem, but I would imagine it to be the firmware as it was continuously broadcasting the proper SSID just fine.

At some point after a few weeks of the device being on, the wireless stopped working. No device could manage to connect to it, even if the configuration would get changed. The only solution was to restart the router itself, which immediately solved the connectivity problem. I am not sure what caused it to become unresponsive connectivity-wise and have not seen it fail to connect again as of late. Meanwhile, the Gigabit Ethernet ports worked fine.

Finally, the device itself cannot be wall-mounted without hacking together large U-brackets and facing the device to a side. If you want to live dangerously, you could keep it on a shelf, though.

Other Thoughts: For security reasons, the router kicks you out of the admin interface after a few minutes of inactivity. This is something that cannot be currently set, nor disabled, within the control panel. It can be annoying.

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Item#: N82E16833127515
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