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Item#: 9SIA1EA3MR6822

Cisco Small Business SPA501G 8 Line IP Phone PoE and PC Port

  • 2 100baseT RJ-45 Ethernet Ports (IEEE 802.3, including 802.3af)
  • Handset: RJ-9 Connector
  • Built-in Speakerphone and Microphone
  • Headset 2.5 mm Port
  • Wired VoIP

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  • Overview
  • Specifications
  • Warranty & Returns
  • Reviews

Learn more about the Cisco Systems, Inc. SPA501G


Cisco Small Business


Wired VoIP


Password Protected System, Preset to Factory Default
Password Protected Access to Administrator and User Level Features
HTTPS with Factory Installed Client Certificate
HTTP Digest - Encrypted Authentication via MD5 (RFC 1321)
Up to 256-bit AES Encryption
2 100baseT RJ-45 Ethernet Ports (IEEE 802.3, including 802.3af)
Handset: RJ-9 Connector
Built-in Speakerphone and Microphone
Headset 2.5 mm Port
Speakerphone On/Off Button with LED
Headset On/Off Button with LED
Mute Button with LED
Message Waiting Indicator LED
8.43" x 8.35" x 1.73"
2.0 lbs.


Four Way Rocking Directional Knob for Menu Navigation
Voice Mail Message Waiting Indicator Light
Voice Mail Message Retrieval Button
Dedicated Hold Button
Settings Button for Access to Feature, Set-up, and Configuration Menus via IVR
Volume Control Rocking Up/Down Knob Controls Handset, Headset, Speaker, Ringer
Standard 12-Button Dialing Pad
High Quality Handset and Cradle
Built-In High Quality Microphone and Speaker
Warranty, Returns, And Additional Information
  • Warranty
  • Limited Warranty period (parts): 1 year
  • Limited Warranty period (labor): 1 year
  • Read full details

Customer Reviews of the Cisco Systems, Inc. SPA501G

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  • Firestream S.
  • 4/29/2013 6:51:55 PM
  • Ownership: 1 month to 1 year
  • Verified Owner

4 out of 5 eggsMostly what I wanted

Pros: These have no screen which is exactly what I wanted. Most of the calling functions for our service happen directly on the screen. We do not want our operators confused by conflicting information and options on the phone. In our case, simple is better.

Cons: You need a degree in rocket science to do anything with Cisco products and this is no exception. I have been in IT for over 20 years. After messaging with these units for over a month, I am still unable to find enough time to learn how to provision them in any sort of automated fashion. I have read the guides and such but still, it just seems more difficult than it should be to get these things provisioned any other way than manually. Also, upgrading the firmware is a pain because you have to apply one version of the firmware, just to be able to patch to the second version. Finally, the firmware upgrade utilities are buggy at best. I buy these for my customers for the name and reliability once they are setup, not for ease of use.

Other Thoughts: Nothing wrong with these phones, we like the simplistic version to keep the confusion of the users to a minimum. They just won't win any awards for those that just want to get them configured without having 10 years of Cisco school ;-)

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1 out of 5 eggsWorthless

Pros: Power over ethernet.... if you have a PoE switch

Cons: No screen, just paper. No power adapter.

0 out of 1 people found this review helpful. Did you? Yes No

  • James T.
  • 12/11/2010 8:50:19 AM
  • Ownership: 1 day to 1 week
  • Verified Owner

3 out of 5 eggsNo screen.

Pros: bought these and didnt even realize that they didnt have a screen. all they are is little paper strips that you write the number on. Why would you want a sip phone if you have no caller id or functionality for 100$. not worth it. get the 504G it does all kinds of things. My fault for not checking it carefully.

Cons: no screen, no caller id.

Manufacturer Response:

Hi Jamie,

We're sorry the information on this page was misleading but the photo is accurate. The SPA 501G does not include a display. If you need a multi-line IP phone with a monochrome backlit display, you might consider the Cisco SPA508G ( or SPA504G (, as you suggested.

Thank You,

Cisco Small Business Team

1 out of 1 people found this review helpful. Did you? Yes No

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