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VoIP > 
Cisco Small Business > 
Item#: N82E16833150069

Cisco Small Business SPA504G 4 Line IP Phone With Display, PoE and PC Port

  • 2 100baseT RJ-45 Ethernet Ports (IEEE 802.3, including 802.3af)
  • Handset: RJ-9 Connector
  • Built-in Speakerphone and Microphone
  • Headset 2.5 mm Port
  • Wired VoIP
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Learn more about the Cisco Small Business SPA504G

Model

Brand
Cisco Small Business
Model
SPA504G

Type

Type
Wired VoIP

Spec

Security
Password Protected System, Preset to Factory Default
Password Protected Access to Administrator and User Level Features
HTTPS with Factory Installed Client Certificate
HTTP Digest - Encrypted Authentication via MD5 (RFC 1321)
Up to 256-bit AES Encryption
Ports
2 100baseT RJ-45 Ethernet Ports (IEEE 802.3, including 802.3af)
Handset: RJ-9 Connector
Built-in Speakerphone and Microphone
Headset 2.5 mm Port
Display
Pixel Based Display: 128x64 Monochrome LCD Graphical Display with back light
LEDs
Speakerphone On/Off Button with LED
Headset On/Off Button with LED
Mute Button with LED
Message Waiting Indicator LED
Dimensions
8.43" x 8.35" x 1.73"
Weight
1.9 lbs.
Temperature
0ºC to 40ºC
Humidity
5 to 95% Non-condensing, operating and non-operating

Features

Features
Four Way Rocking Directional Knob for Menu Navigation
Voice Mail Message Waiting Indicator Light
Voice Mail Message Retrieval Button
Dedicated Hold Button
Settings Button for Access to Feature, Set-up, and Configuration Menus
Volume Control Rocking Up/Down Knob Controls Handset, Headset, Speaker, Ringer
Standard 12-Button Dialing Pad
High Quality Handset and Cradle
Built-In High Quality Microphone and Speaker

Manufacturer Warranty

Parts
1 year limited
Labor
1 year limited

Quick Info

Warranty

  • Limited Warranty period (parts): 1 year
  • Limited Warranty period (labor): 1 year


Customer Reviews of the Cisco Small Business SPA504G

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  • Steve B.
  • 9/25/2013 4:52:34 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggsLove Cisco hardware! :))

Pros: Quality build. Sturdy. Highly configurable. Easy to setup and use with Asterisk or other SIP providers. Support VLAN and it works!

Cons: None so far. I hope they LAST.

Did you find this review helpful? Yes No

  • Daryl M.
  • 8/14/2013 1:45:43 PM
  • Tech Level: High
  • Ownership: more than 1 year
  • Verified Owner

5 out of 5 eggsExcellent quality and great value

Pros: Cisco is certainly a well known brand with a very good reputation. However, these devices certainly prove out that pedigree. They have proven to be very reliable, and work great. I've been using them with 3CX software on a Windows Server and they have been flawless. Any issues I've encountered are simply due to the nature of VoIP and not a flaw of this device. They have a great balance of options and are reasonably priced. They have an awesome built in speakerphone which works great! I like the fact that is also has a built in headset jack which can be controlled independently - just have to find a 2.5mm headset that you like to use with it.

Cons: While it does not come with a compatible power adapter, it is understandable since this is a device that is compatible with PoE for those who choose that option. Otherwise if you are not using PoE, then be sure to also order the Cisco PA100-NA adapter to go with it. The only real CON with this device has been that if you use the pass through Ethernet adapter (i.e. you put it inline with your desktop PC on your desk), then anytime you must reboot this phone, then the Ethernet connection will temporarily drop out until the phone reboots (about 45 seconds for me).

Did you find this review helpful? Yes No

  • Anonymous
  • 6/6/2012 10:14:15 PM
  • Tech Level: Somewhat High
  • Ownership: more than 1 year
  • Verified Owner

5 out of 5 eggsWorks great with asterisk

Pros: We have been using several of these phones for well over a year and have yet to see any problems!

Cons: None..

Did you find this review helpful? Yes No

  • Anonymous
  • 4/1/2011 7:23:36 PM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year
  • Verified Owner

4 out of 5 eggsWorks good - no power supply

Pros: Easy setup - nice phone - good value for the price

Cons: No power supply
No VPN

Manufacturer Response:

Hi Hamar,

Thank you for your positive comments!

Diana
Cisco Small Business Team

1 out of 1 people found this review helpful. Did you? Yes No

  • Robert M.
  • 1/12/2011 11:07:48 AM
  • Tech Level: High
  • Ownership: 1 week to 1 month
  • Verified Owner

5 out of 5 eggsExcellent VoIP Phone

Pros: Easy to configure.
Speakerphone is excellent!
SPA5XX series are known for speakerphone performance.
PoE works flawlessly.
The phone just works as you would expect!

Cons: Making configuration changes requires phone to reboot.
You can how ever make several changes spanning multiple screens and apply the changes after you are done which will reboot the phone.
This also effects the ethernet port used for connectivity for other devices like your computer if you are using the ethernet port on the phone.

Other Thoughts: Previous user complained that phone did not come with power adapter. This is common place for PoE devices.

Power adapter for this phone is listed under LinkSys here. You are looking for the PA100-NA if you do not have a PoE source.

4 out of 4 people found this review helpful. Did you? Yes No

  • Anonymous
  • 1/7/2011 10:05:46 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

4 out of 5 eggsworks good

Pros: works good, multi channel

Cons: power adapter is not included. You will have to buy it seperatly

Other Thoughts: No VPN support

2 out of 2 people found this review helpful. Did you? Yes No

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Cisco Small Business > 
Item#: N82E16833150069
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