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Item#: N82E16833150091

Cisco Small Business SRW2024-K9-NA Gigabit Managed Switch 10/100/1000Mbps 24 x RJ45 + 2 x SFP 8K MAC Address Table

  • 28 x RJ45
  • 8K MAC Address Table
  • 10/100/1000Mbps
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Learn more about the Cisco Small Business SRW2024-K9-NA

Quick Info

Warranty

  • Limited Warranty period (parts): Lifetime
  • Limited Warranty period (labor): Lifetime


Customer Reviews of the Cisco Small Business SRW2024-K9-NA

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  • Ravi B.
  • 12/3/2013 9:49:49 AM
  • Tech Level: High
  • Ownership: 1 week to 1 month
  • Verified Owner

3 out of 5 eggsWeb GUI

Pros: -Cisco Brand Name (Only valuable to customers who think this is a real cisco product)
-Web Managed
-Very Basic Managed Functions

Cons: -No console config unless you spring for the 500 series
-Not a "real" cisco product (E.G. Doesnt work with any of the enterprise cisco tools than make it worth paying a premium for the name)
-Web GUI uses non-cisco verbage, can be confusing at first glance for someone used to a cisco product
-Does not include full routing functions
-Slow performance on WebGUI and Network Speeds not as good as the 500 series.

Other Thoughts: I'd say a real cisco product is better by leaps and bounds.
I wouldn't buy a 300 series again, a 500 series does have a console and is closer to a real cisco product (still misses out on all the cool cisco management tools).
The premium and brand is only useful for people who don't know it's not a real cisco product. Basically the same product as a cheap Chinese managed switch. (lots on newegg that are just as good, but faster processors and with POE for this price).

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  • Brayton H.
  • 2/13/2012 6:01:42 PM
  • Tech Level: High
  • Ownership: more than 1 year

4 out of 5 eggsPort Flooding

Pros: Good cisco build quality, abundance of features, good tech support.

Cons: The first few releases of firmware for these switches did indeed have a dynamic MAC address bug in them. Don't believe the manufacturer reply to these reviews. Cisco Engineering was well aware of the issue and fixed it and it is well documented. They put me on beta firmware because the official build 1.1.2.0 wasn't out yet (300 series switch). That firmware is out now, make sure you install the latest firmware. Kudos to Cisco Engineering for being helpful and releasing the beta fix and now the official fix.

3 out of 3 people found this review helpful. Did you? Yes No

  • James S.
  • 1/4/2012 5:32:14 PM
  • Tech Level: High
  • Ownership: 1 week to 1 month

5 out of 5 eggsSG300-28

Pros: Fanless
Super easy to configure
Fast
Fully featured - L3 switch with static routing. Must enable L3 routing using console and reboot.
Perfect for small to mid sized office or server colo rack
Gui / web based admin is well laid out and VLAN configuration are very simple with the UI.

Cons: None - this is a nice replacement for netgear stuff - it's in same price range or cheaper and get more features / performance.

Other Thoughts: I really like the SG300 line. I have the 10 port Gige and POE switches and the 28 port is solid.

Firmware updates are free from cisco - make sure you update to latest when you get it.

2 out of 2 people found this review helpful. Did you? Yes No

  • Sean W.
  • 9/30/2011 10:32:24 AM
  • Tech Level: High
  • Ownership: 1 month to 1 year

1 out of 5 eggsUpdate and response to manufacturer

Pros: Price, features

Cons: Port flooding, support.
I've had three of this model installed. Each loses the ability to add MAC addresses to its table (and drops existing entries) about every two months, corrected by reboot. The switch might have room for 8000 records, but it's failing with less than 40. As these are in three different sites for two different companies, Cisco's claim the problem is environmental doesn't wash. As only one of them has any port directly connected to the Internet, and the VLAN for that port has no IP address but all three still exhibit this problem, neither could this be from DDoS.
Even if either theory washed, that would be a problem to be fixed, not an excuse.
Cisco has provided little feedback while I've had a ticket opened on this problem for 4 months; they've asked me to send lots of details, but rarely even answer when I ask for updates, and have yet to make any effort to get diagnostics from the switches to identify the cause.

Other Thoughts: The first ticket I opened with Cisco on this problem was March 25, 2011, #617529348. It's the first of three tickets, it and the second having been closed prematurely after Cisco asked me to update the firmware and reboot the affected switches. The third ticket has been open since May (actually, they closed it in July after, of course, asking me to update the firware again; then I had it reopened in September). Apparently these Sev 3 tickets don't qualify as notifying Cisco of the problem, since they say here "We have not heard of any cases with the problem you describe". That just seems dishonest to me; or incompetent.

4 out of 5 people found this review helpful. Did you? Yes No

  • Sean W.
  • 5/18/2011 8:58:02 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year

2 out of 5 eggsPort Flooding

Pros: Lots of great features at a great price

Cons: Port flooding: I've installed 3 of these at 3 different sites. Every one of them has had at least one time had the same very serious problem. The MAC Address Table stops populating with new entries, and ages out most old entries, until it has only a few addresses left. This, of course, causes unicast traffic to be broadcast out all ports. This is bad enough just because it subtracts from every port the bandwidth being used by any port...but what makes this a fatal flaw is that gigabit devices communicating with each other overload the ports of any 10/100 devices, leaving them unable to communicate at all.

The problem can be fixed by a reboot, but this shouldn't be necessary. This problem has happened twice on one device in its three months, and once each on two others that are about the same age.

Manufacturer Response:

Hi,

Thank you for your comments! We have not heard of any cases with the problem you describe which may indicate that the issue you are experiencing is specific to your environment. What could be happening here is a denial-of-service attack. The switch has a MAC table size of 8000 entries, all of which is dynamically maintained. I recommend that you call the Cisco Support and open a case. They will help you through the problem you’re experiencing. The numbers by region are listed here [http://www.cisco.com/en/US/support/tsd_cisco_small_business_support_center_contacts.html] or feel free to visit our support community [www.cisco.com/go/smallbizsupport]

Thank You,

Diana
Cisco Small Business Team

4 out of 9 people found this review helpful. Did you? Yes No

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Item#: N82E16833150091
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