Skip to: | - A great place to buy computers, computer parts, electronics, software, accessories, and DVDs online. With great prices, fast shipping, and top-rated customer service - once you know, you Newegg.

If you are reading this message, Please click this link to reload this page.(Do not use your browser's "Refresh" button). Please email us if you're running the latest version of your browser and you still see this message. - Computer Parts, Laptops, Electronics, HDTVs, Digital Cameras and More!

Sign up today for a 30-day free trial of Newegg Premier
  • Shipping Destination: United States
  • Wish List
  • Feedback
  • Help
Search all
Home > 
Computer Hardware > 
Networking > 
VoIP > 
Cisco Small Business > 
Item#: 9SIA1EA20W5588

Cisco SPA 525G2 5-Line IP Phone with Color Display, PoE, 802.11g, Bluetooth, Mobile Link

  • 1 x RJ-45 10/100Base-TX PoE LAN
  • 1 x Headset
  • Telephone
  • Pin It
  • Email this page
ICON Loading...

Learn more about the Cisco Small Business SPA525G2


Cisco Small Business




1 x RJ-45 10/100Base-TX PoE LAN
1 x Headset


This item does not include power adapter

Manufacturer Warranty

1 year limited
1 year limited

Quick Info


  • Limited Warranty period (parts): 1 year
  • Limited Warranty period (labor): 1 year

Customer Reviews of the Cisco Small Business SPA525G2

Do you own this product? Write a Review

ICON Loading...

Filter Results

  • Jeff S.
  • 5/9/2014 4:14:01 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggsWorks well

Pros: Works with Cisco Phone Systems

Cons: None

Did you find this review helpful? Yes No

  • James C.
  • 2/7/2014 4:41:26 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year

4 out of 5 eggsAwesome phone, but a tad overkill

Pros: The phone has a wonderful display, and everything my customers love about the SPA5xx line. They look good, sound good, and perform well.

I have two of these units specifically for the built in WiFi functionality. Semi portable phones where my wired network doesn't reach. I find this to be a more secure solution than to use the other phones with the cisco wifi dongle (which can easily be plugged into any other device). The phone also locks out it's PC LAN port when on WiFi so nobody can try to plug into that.

Cons: The provisioning interface (web gui), while adequate, looks absolutely nothing like the rest of the phone's series. It's OK, but different. I don't understand why you'd make a whole series of phones, then change that on ONE of them.

Using Ubiquity access points with "zero hand-off" enabled makes these phones not connect to the network at all. They'll scan, see the network, try to connect, and get stuck there.
The phones are also only wireless G devices. Not a huge problem, but as ubiquitous as N is getting, you'd thing a $300+ voip phone would have it.

Custom pictures on the display and the ability to play MP3s off a USB stick hardly make this worth the premium it commands.

Other Thoughts: Awesome phones that work great with Asterisk. I just wish they'd left some of the fluff off. If there were a SPA504G with the wifi functionality built in (not the dongle) then I'd go for that in a heartbeat.

Did you find this review helpful? Yes No

  • Colin H.
  • 10/28/2013 3:47:54 AM
  • Tech Level: High
  • Ownership: 1 week to 1 month
  • Verified Owner

4 out of 5 eggsWonderful Phone Bluetooth has Minor Problem

Pros: Most important, the phone has excellent sound quality for the handset, speakerphone, and Bluetooth headset. The buttons and unit feel sturdy and are perfect to the touch.

This phone has an amazing ability to use both a Bluetooth headset and also function as a Bluetooth headset to a cell phone.

Bluetooth range and sound quality is at least as good as on my cell phone and possibly better, especially the range.

It also some features that seem weird to me in a desk phone, like the ability to download MP3 files from a USB stick and play them.

The menu navigation is improved over prior SPA phones, with the addition of a physical select button in the middle of the direction buttons in addition to the selection buttons around the screen.

The display is genuinely useful, showing different icons and messages to help use all of its features.

The phone has a solid Web interface for remote administration. I found this usually (but not always) easier than using the menus on the phone.

Cons: Bluetooth glitch (depending on your preference): if you connect a cell phone to the SPA-525G2 via Bluetooth, and if your cell phone is set to send notifications to the headset, then when the cell phone sends those notifications, the SPA-525G2 will place your existing call on hold to give you the notification. This is a horrible thing to do. Better would be to just play the notification in your ear overlaying the call, or at least just mute the voice of the current call to play the notification. Putting the caller on hold is disconcerting and requires manually bringing them back from hold. I solved this by turning off Bluetooth notifications on my cell.

Also, through the web admin console, there are 2 view options that change what you can access, but it was not at all clear what settings require them. They are worded simply "Advanced" and "Admin". Neither of these appear to be necessary for most settings, though Advanced may have been needed for some of the Bluetooth settings. I found that I would just always turn both on, but this may well be exposing several options that I should not change. Better would be if it explained what these options enabled, either next to the fields when they're visible or in an online Help page. As far as I can tell, the SPA-525G2 does neither.

Other Thoughts: I use the phone as a RingCentral phone. Overall I love the phone. I was surprised how much the high-resolution color display truly helps with usage. Even when it's just displaying text, like missed calls, it's easier to read and just a pleasure to use.

I reserve 5 eggs for a perfect product and this has the problems noted above with Bluetooth and the confusion in the web interface. Neither of these are likely to affect most users, and even if they do, they are far from serious problems, unless you need to have Bluetooth alerts and intended to use the SPA-525G2 with your cell phone. In that case, this could be a fatal flaw.

Did you find this review helpful? Yes No

Compare Offers from All Sellers

Seller Name & Rating Offer Details  
ICON Loading...

More Buying Options

Are you an E-Blast Insider? Subscribe Newegg e-Blast
Shop without retyping payment details. Secure shopping made faster.
Check out with PayPal.

Home > 
Computer Hardware > 
Networking > 
VoIP > 
Cisco Small Business > 
Item#: 9SIA1EA20W5588
Related Products
Cisco SPA 525G2Brand NewOne Year Manufacturer's WarrantyThe Cisco ...
Model Brand Cisco Small Business Model SPA509G Type ...
Grandstream GXP1400 (10 Pack)Brand NewIncludes One Year WarrantyThe ...
General Manufacturer Cisco Manufacturer Part# CON SBS SVC2 ...
Shop by Region: United States | Canada | China
VeriSign Click for the BBB Business Review of this Computers - Supplies & Parts in Whittier CAThis site protected by Trustwave's Trusted Commerce program Inc500
Policy & Agreement | Privacy Policy  © 2000-2014 Newegg Inc.  All rights reserved.
If the Adobe Reader does not appear when you click on a link for a PDF file, you can download Adobe Reader from the Adobe web site. nassau