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EnGenius Technologies > 
Item#: N82E16833168091

EnGenius EAP350 Extra-long Range Wireless-N and Gigabit AP/WDS/Repeater

  • IEEE 802.11 b/g/n
  • 802.3af PoE Compliant
  • Up to 300Mbps
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Learn more about the EnGenius Technologies EAP350

Model

Brand
EnGenius
Model
EAP350

Spec

Standards
IEEE 802.11b/g/n, IEEE 802.3/3u/3ab, 802.3af PoE
Wireless Data Rates
Up to 300Mbps
Security
WEP Encryption - 64/128 bit
WPA Personal (WPA-PSK using TKIP or AES)
WPA Enterprise (WPA-EAP using TKIP)
802.1x Authenticator
SSID broadcast enable/disable
MAC Address Filter(AP mode)
WLAN L2 isolation(AP mode)
Wireless STA (Client) connected list (Idle/Connection Time, Pkt statistics)
WPA/WPA2
WPA2
Frequency Band
2.4GHz - 2.484GHz
Channels
11 Channels
Antenna
Embedded omnidirectional antenna (5 dBi)
Receiver Sensitivity
802.11b (2.412 ~ 2.472 GHz) best <= -98 dBm
802.11g (2.412 ~ 2.472 GHz) best <= -93 dBm
802.11n (2.412 ~ 2.472 GHz) best <= -93 dBm
Modulation
OFDM: BPSK, QPSK, 16-QAM, 64-QAM
DBPSK, DQPSK, CCK
Interface
Ethernet Port
LEDs
Power/Status
LAN (10/100/1000Mbps)
WLAN (Wireless connection)
Buttons
Reset Button
Ports
1 x 10/100/1000M
Power Adapter
Power Supply: 90 to 240 VDC +/- 10%, 50/60 Hz (depends on different countries)
Active Ethernet (Power over Ethernet, IEEE802.3af)
48 VDC/0.375A
Device: 12V/1A
Dimensions
Diameter: 4.73" (120mm)
Height: 1.97" (50mm)
Weight
0.62 lbs. (280g)
Temperature
0°C - 50°C (32°F - 122°F)
Humidity
90% Maximum, Non-Condensing

Features

Features
Gigabit wired, Business Class Indoor High-power Long-range 800mW (29dBm) Wireless-N Access Point/WDS Bridge/WDS AP with Smoke Detector Housing and 802.3af PoE Support

MCU/RF: AR7242+AR9283

Memory: 32 MB

Flash: 4 MB

Topology: Infrastructure/Ad-Hoc

Operation Mode: Access Point/WDS Bridge/WDS AP

Multiple BSSID: Supports up to four BSSIDs

LAN: IP (check validity and DHCP server IP range) MAC

DHCP Server: DHCP range, lease time, client list

VLANs Supports:
802.1q (up to four VLANs)
SSID to VLAN mapping

Spanning Tree: Supports 802.1d Spanning Tree Protocol

VPN: VPN pass-through (PPTP, L2TP, IPSEC)

QoS: WMM

WPS: Software only

High-power, Long-range Wireless-N

Wireless-N up to 6x Speed over Legacy 11G Networks

SSID to VLAN Mapping

802.3af PoE Compliant

Quick Info

Warranty

  • Limited Warranty period (parts): 1 year
  • Limited Warranty period (labor): 1 year


Customer Reviews of the EnGenius Technologies EAP350

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  • Dave A.
  • 1/26/2014 12:21:30 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

4 out of 5 eggsReliable, Low-Maintenance

Pros: Set-it and forget-it; no problems, zero dropouts (so far).

Cons: A little weird to install.

Other Thoughts: I used three of these to provide wireless connectivity in 40,000 sqft warehouse. Once wired and setup, I haven't had any problems -- the warehouse operates smoothly without any dropouts.

Did you find this review helpful? Yes No

  • Harvey W.
  • 11/26/2013 11:35:16 AM
  • Tech Level: Somewhat High
  • Ownership: 1 week to 1 month
  • Verified Owner

5 out of 5 eggsWorks Perfectly

Pros: Works perfectly. The range is outstanding. Very easy to setup and works great with all the other access points we have at the facility. Will probably be replacing all the other access points with these due to the professional look and the low likelihood of them receiving user damage since they can be securely wall-mounted

Cons: Signal drop-off was a bit more than I expected throughout the building. That being said, it is probably just the architecture of the building because the signal that reaches outside is outstanding.

Did you find this review helpful? Yes No

  • Michael S.
  • 9/25/2013 7:39:40 AM
  • Tech Level: High
  • Ownership: 1 day to 1 week
  • Verified Owner

5 out of 5 eggsExcellent

Pros: Looks great, very easy to install. The configuartion utility is one of the cleanest I have ever seen. Great coverage when configured properly,

Cons: Non that I have seen.

Other Thoughts: I decided to wall mount this as I didn't want to run new cable through my ceiling. The unit is located on the first floor of a 2700+ sqft 2 story house. It works great in this configuration and I have great signal strength on both floors.

Did you find this review helpful? Yes No

  • Dana J.
  • 7/27/2013 9:50:43 AM
  • Tech Level: High
  • Ownership: 1 month to 1 year

2 out of 5 eggsStalls every few minues

Pros: Was easy to set up, has great signal strength, worked great at first.

Cons: Now the router just stalls all traffic for a few seconds every 10-30 minutes. This makes playing games wirelessly online really annoying.

Tried having the device reboot itself every day, but it does not help. Would not purchase again.

Manufacturer Response:

Dear Valued Customer,

We appreciate your time in posting your comments and feedback. We are sorry to hear about your experience.

We understand that you are having issues with your EAP350. There are several factors that could affect wireless performance. We may need to change the wireless channel to avoid interference or perhaps the firmware needs to be upgraded to the latest version. We look forward to getting this issue straightened out right away.

Please allow us to do some troubleshooting with you. You may reach us through our number at 1-888-735-7888 or e-mail us at support@engeniustech.com. Our support team would be glad to be of service to you.

Thank you for your patience and we look forward to hearing from you.

Sincerely,

Mike
Engenius Customer Support Team

Did you find this review helpful? Yes No

  • Gordon K.
  • 7/2/2013 8:32:01 PM
  • Tech Level: High
  • Ownership: more than 1 year
  • Verified Owner

5 out of 5 eggsPerfect AP for a small business

Pros: This is the perfect device for a small business wireless network. Signal strength is great, it's solid as a rock, I've put about 10 of these in for various clients so far and everyone's been happy with them. The PoE and 802.1q VLAN tagging works as advertised when used with a proper managed switch (e.g. for example, the Cisco SG200-08P)

Also, these work perfect for having multiple APs on a single network, all configured with the same SSID and security settings. I can put three or four of these into a client's house and walk around and roam seamlessly from one AP to another.

Cons: On my laptop, copying files from my server to my laptop ran at about 5-6 MB/s. Not the greatest speed there, but the connection was consistent and solid.

Other Thoughts: Smoke detector design is cute, but beware these are a fair bit "deeper" than your average smoke detector. You can turn off the LEDs, which is a nice touch.

The AP only allows 25 clients to connect simultaneously PER access point. This is by design. This is not a con - NO CHEAP CONSUMER ACCESS POINT will work with 25+ clients, it's just the Engenius actually puts a hard limit on it so you don't get carried away like the guy a few comments down who thought this would happily carry 1000+ people at his trade show. Ridiculous.

Did you find this review helpful? Yes No

  • Lee E.
  • 5/26/2013 4:15:07 PM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggs2 month in and doing what it should

Pros: Strong signal. Not a single hiccup in 2 months. Despite what other have said, I like the no non-sense interface.

Cons: not really a con, but you have to remember that as you change things in the interface, you have to commit them...not a big deal. Just something to get used to. I think I actually like this better than immediate changes - helps with the "shoot - didn't mean to do that" issues I sometimes have.

Other Thoughts: I took a really long time deciding on what to replace my old WAP54g. It served me well for years and finally started needing to be rebooted every month or so. A replacement was in order and first tried an ECB9500 and was not impressed. But, wasn't ready to call it quits on EnGenius...and I'm glad I didn't. This is a home application where we have a couple smartphones, a tablet and a wireless wdtv. I like how much faster our phones establish a connection and certainly the distance is a plus - even though the WAP54G was pretty good...this is definitely better. Streaming Netflix to the wdtv via wireless isn't much different than wired for me.

I had plans to use the PoE and run it up to the main level, but I actually have it laying on it's back pointing up from the basement (about 5 feet above the concrete floor) and it easily covers the basement and the other two floors above. And it works further out in my yard than my previous wap.

Was just about to pick up one of these for a client and realized I hadn't shared my thoughts from the original purchase. Now I have.

1 out of 1 people found this review helpful. Did you? Yes No

  • Jacob M.
  • 4/29/2013 10:03:17 AM
  • Tech Level: High
  • Ownership: more than 1 year
  • Verified Owner

1 out of 5 eggsDisappointing support

Pros: Nice little access point. Looks like a smoke detector.

Cons: Support is worthless. I contacted them about my product and the only answer I got back was

"This unit is now out of warranty. We do not service past warranty period."

I was expecting some level of help or troubleshooting. Not just GO AWAY!

I tried to follow up with them, but they did not respond to me.

Manufacturer Response:

Dear Jacob,

We appreciate your time in posting your comments and feedback. We are sorry to hear about your experience.

We understand that you are having an issue with the EAP350. Please allow to help you in troubleshooting. Rest assured that we continue to provide both telephone and e-mail technical support even when the product is out of warranty. We look forward to getting this issue straightened out.

You may reach us through our number at 1-888-735-7888 or e-mail us at support@engeniustech.com. Our support team would be glad to be of service to you.

Thank you for your patience and we look forward to hearing from you.

Sincerely,

Mike
Engenius Customer Support Team

0 out of 2 people found this review helpful. Did you? Yes No

  • Digital D.
  • 4/11/2013 12:27:07 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

4 out of 5 eggsGreat Units!

Pros: Great looking unit, POE, Easy to mount

Cons: DEFAULT IP IS 192.168.1.1.... come on guys, make it .5 or something other then with 75% of the worlds routers are.

Other Thoughts: Make sure you update the firmware after installing... we've seen some odd things happen on older FW versions on these, but updating to the latest always clears it up. We have deployed 50+ of these to our clients, so easy to set up (minus the IP issue)

Did you find this review helpful? Yes No

  • parsotam p.
  • 2/23/2013 5:15:45 PM
  • Tech Level: Average
  • Ownership: 1 month to 1 year
  • Verified Owner

4 out of 5 eggsWorks great

Pros: It works. I have 12 of these installed in hotel, covers entire hotel, plus some outside. Hotel guests use lots of different wireless devices, they all connect without fuss, even apple products.

Cons: It advertise 300mb per second. The highest I achieved is 150mb per second. All access points are set open, no encryption check. Maybe I am doing something wrong?

Did you find this review helpful? Yes No

  • Aaron S.
  • 12/27/2012 10:30:41 AM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year
  • Verified Owner

4 out of 5 eggsInformation about Le Dude's Password issue.

Pros: (See Previous Review)

Cons: I had your issue as well when I first set up my APs (which shipped with firmware Version 1.1.0:

What it turned out to be was an issue with passwords exceeding 12 characters (My password happened to be 13 characters). I thought I had gotten locked out as well, but I decided to see if maybe it had dropped the last character. Turned out it had, and I was free to access the AP by simply entering the first 12 characters of the password.

Other Thoughts: (See Previous Review)

As of yet, I'm not sure if the "Con" above was an issue specific to that version of the firmware (v 1.1.0), or if it carried through (I just used the same 12-char version on my new installs). If it hasn't been fixed, perhaps it's something EnGenius can look into.

Manufacturer Response:

Dear Valued Customer, 





Thank you for providing feedback on password issue you’ve experienced. Our engineering team is checking into this possible issue now. We will include an update into upcoming firmware release once the issue being identified and cleared. If you have further questions or any other feedbacks/suggestions, please do not hesitate to contact us at 888-735-7888 or email us wlan@engeniustech.com.

Best regards,

EnGenius Customer Support Team

Did you find this review helpful? Yes No

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Item#: N82E16833168091
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