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ESR350 N300 2-Way Interactive Intelligent Router with Four Gigabit Ports, USB and EnShare

  • Bi-Directional 2 Way Interactive Gateway
  • EnGenius Personal Cloud Free APPs
  • EnShare to share data anywhere
  • EnRoute for location tracking
  • EnViewer to view IP cameras
  • EnTalk Lite to save on calls
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Learn more about the EnGenius Technologies ESR350

Quick Info

Warranty

  • Limited Warranty period (parts): 1 year
  • Limited Warranty period (labor): 1 year


Customer Reviews of the EnGenius Technologies ESR350

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  • Anonymous
  • 5/13/2015 9:36:28 AM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year

2 out of 5 eggsUnreliable WiFi. Inadequate customer support.

This review is from: ESR350 N300 2-Way Interactive Intelligent Router with Four Gigabit Ports, USB and EnShare

Pros: Great range...when I can connect

Cons: I've had my Engenius ESR350 WiFi Router for a few months now and I experience intermittent disruptions to my WiFi service. Distance from the router doesn't seem to make a difference in failure frequency. Under normal circumstances, I get a decent signal (Quality=63/70 Signal level=-47 dBm), so there obviously isn't any physical obstruction.
Following the single email response I received from Engenius, I disabled Auto Channel (I'm using channel 11 - there are no other APs in the neighbourhood currently using channel 11), installed the latest firmware.
That didn't fix the problem, and I never heard from Engenius again.

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  • Brian L.
  • 4/22/2014 1:00:20 PM
  • Tech Level: High
  • Ownership: 1 week to 1 month
  • Verified Owner

1 out of 5 eggsusb networking is a joke

This review is from: ESR350 N300 2-Way Interactive Intelligent Router with Four Gigabit Ports, USB and EnShare

Pros: fine as just a router. allows a guest ssid - thats cool.

Cons: This item advertises USB network storage ability. Transfer speeds are less than 900kb/second. This makes it a useless feature. You can not run a network backup of even a few gigabytes at this transfer speed. I opened a support ticket and they do the standard runaround. I asked what speeds they see in their labs and they do not answer. They just ask 20 questions about my configuration. My configuration is fine. This UBS network sharing is supposed to work... and it does not. Now i'm out return shipping and restocking fee.

Other Thoughts: buy this if you need a router. DO NOT BUY THIS ITEM FOR USB HARD DISK NETWORKING. SPEEDS ARE LESS THAN 900KB/SEC. A SIMPLE 20 GB BACKUP WOULD REQUIRE OVERNIGHT TRANSFER TIME.

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  • F1 I.
  • 3/12/2014 7:38:27 AM
  • Tech Level: High
  • Ownership: 1 week to 1 month
  • Verified Owner

4 out of 5 eggsWorth it

This review is from: ESR350 N300 2-Way Interactive Intelligent Router with Four Gigabit Ports, USB and EnShare

Pros: Fast CPU, good amount of memory, strong Wi-Fi chipset. runs cool. Gigabit. TONS of features and configuration options. Great tech support in the rare case that you need it.

Cons: circle shape, white chassis. VPN function has an issue in the firmware which the EnGenius support team has been made aware of. No link lights on the front with the other LED's.

Other Thoughts: Aside from the VPN issue, it would not stop me from buying another one of these. The circle shape and white chassis arent really an issue if you end up hiding the unit or keeping it out of sight somewhere.

Reason I took an egg off was due to the VPN function. Once they fix that, this unit deserves all 5 eggs. If you dont need VPN or dont know what it is, then its a 5 egg device for you.

1 out of 1 people found this review helpful. Did you? Yes No

  • Alex D.
  • 12/11/2013 10:04:13 AM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

4 out of 5 eggsA+ Support, B- Product

This review is from: ESR350 N300 2-Way Interactive Intelligent Router with Four Gigabit Ports, USB and EnShare

Pros: - Decent WiFi signal
- Gigabit Ethernet
- Outstanding customer support
- Looks like a smoke detector?

Cons: - No vents on top
- Runs a little warm, though I'm told this is not an issue (see below)
- Minor gripes: No access to hosts file in WebUI, Streaming from USB 2.0 port is very laggy and not worth it, no DD-WRT support (not EnGenius's fault)

Other Thoughts: Had this router for a little over 3 months without issue. The other day UPnP functionality stopped. After much fussing around in the web interface, I touched the router and noticed it was running a little hot- no surprise as all the vents are on the bottom. I turned it upside down and called EnGenius support the next day. The phone was answered in under a minute. The first guy I talked to tried to make me go through the basic troubleshooting steps I had already gone through, but once I told him as much he did not insist and my case was escalated. I was put on hold for about five minutes, during which I ran a UPnP test which passed this time- I assume turning it upside down worked. I told the tech as much, he made a note in my case file and that was it. He also told me that overheating was not an issue with this router, but put the complaint in the log instead of dismissing the possibility. The whole call lasted less than 20 minutes.

The next day I got a call back from them just to make sure that everything was still working correctly. This kind of support experience is simply not common enough.

1 out of 1 people found this review helpful. Did you? Yes No

  • Peter P.
  • 11/16/2013 11:53:50 PM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggsnice little router

This review is from: ESR350 N300 2-Way Interactive Intelligent Router with Four Gigabit Ports, USB and EnShare

Pros: its small and interesting looking, kinda like a little flying saucer, wireless works very well at least at close ranges, gig wired connection is a huge improvement, downloads are twice as fast and it finally feels like having cable internet is worth it, easy to set up

Cons: pink stripe is ridiculous, Im a guy and every guy that sees my router comment on the pink, or girly , or you can imagine thing on my shelf, of course then they notice thier wireless connection speeds and stop complaining, sharpie is gonna fix that lol

Other Thoughts: so far its been excellent

1 out of 1 people found this review helpful. Did you? Yes No

5 out of 5 eggsAnother En"genius" product

This review is from: ESR350 N300 2-Way Interactive Intelligent Router with Four Gigabit Ports, USB and EnShare

Pros: Strong Radio
Price
Setup ease

Cons: No lights indicate ethernet ports connected
somewhat short power cord

Other Thoughts: This is another excellent unit from Engenius' internal antenna, "smoke alarm" collection-- unusual look but they work well. The 4 gigabit-port router is built in Taiwan. The WPS switch is next to USB port on the side instead of the back. It's easy to reach and operate, unless mounted on ceiling, of course! The device can be mounted on wall or ceiling (mounting inserts included), although you might think twice about access to ports and WPS button if done. The unit runs just warm to the touch. There is no dd-wrt firmware at this time, but you might not even miss it.

Once the router is set up, you can scan a unique QR code on the bottom label to connect (or "Enshare") the USB device via internet to smartphone or tablet Enter the name and password you set up in the wizard and voila! your USB port device becomes a NAS. The USB port can serve 600ma max, so check your device before plugging in. I can't imagine a flash drive would draw more, but older external hard drives that draw current through USB might.

A lot of thought went into the software for this router. An auto-running setup wizard makes things easy. Icons show the status of connections. The interface is clean, visual, and easy to follow, although I had to roll over several cryptic icons to understand their function. A wizard is included to set up a VPN.

Like other Engenius wireless routers, the ESR350 has a strong radio. The transmitting power may be changed and reduced down to 10%. I guess this might be useful in a small apartment where you want to reduce your signal reach. Within 10 feet, the router put out a signal up to 20db stronger than my ISP-supplied router. It performed comparably better over 100 feet away (outside) when the signal strengh was still at -70db and the other router dropped out. It is a deal at this price point too. I am pretty impressed.

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5 out of 5 eggsAwesome Router

This review is from: ESR350 N300 2-Way Interactive Intelligent Router with Four Gigabit Ports, USB and EnShare

Pros: This router rocks, I love being able to share all my media from a flash drive on all of my computers and mobile devices. From my gaming rig to my surfing the internet desktop back to my laptop than to my cell I had no problems with anything. Speed wise compared to my old netgear this thing eats it for lunch. I highly recommend this product to anyone.

Cons: Only con i have for this is the color, could of just left it white. No con really just personal taste.

Other Thoughts: I have taken this thing over my friends houses shared my media with them while thy shared amongst them selves. and everybody loved it. Kept asking me where I got it, I simply respond NewEgg baby now you know. (-:

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  • Jason M.
  • 9/13/2013 3:16:36 PM
  • Tech Level: Somewhat High
  • Ownership: 1 week to 1 month
  • Verified Owner

5 out of 5 eggsWorks well from basement

This review is from: ESR350 N300 2-Way Interactive Intelligent Router with Four Gigabit Ports, USB and EnShare

Pros: Low price. Laptop wireless works on second floor of home with this router in the basement.

Cons: pink

Other Thoughts: This is replacing a big-name wireless n router which never was able to reach the whole house.

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3 out of 5 eggsGood value for a basic wireless N router

This review is from: ESR350 N300 2-Way Interactive Intelligent Router with Four Gigabit Ports, USB and EnShare

Pros: 4 gigabit LAN ports, USB port, decent wireless signal. I was able to transfer files wirelessly over 30ft with five thick intervening walls and multiple signals from my neighbors overlapping my channel, lthough speeds varied wildy between 15KB/s and 500KB/s, averaging about 200KB/s. In the same room they were around 10MB/s, but I live in a very signal-congested area. In either case, I experienced no dropped connections or lockups.
If you don't need dual-band or you live in a fairly signal-free area, and don't need the "added value" features like Enshare, this is a good value for the money.

Cons: It is not dual band.
The USB port allows "Enshare" to share files over the internet. However, maximum file size is 500MB. I was able to get it to work at first, but later it stopped recognizing the attached USB drive. I tried it with two different drives, both of which worked fine on my PC - one formatted as NTFS and the other as FAT32.
It is also supposed allow IP cams, however you can only use Engenius models, as you get the message "The "IP Camera" function supports EnGenius IP-Cam product only" on the IP Camera Client Table page.
I'm not too worried about the above as I would likely use neither function.

Other Thoughts: The base gets quite warm after a while, when it's sitting down flat on a surface. It may be best to mount it on the wall, using the screw holes provided, with the large vent holes on the side facing up. The top is not vented at all.
It took me a while to get it set up correctly, but once I did the router worked reliably (apart from Enshare). I was a little disappointed at the Enshare feature limitations (especially after it stopped working), but overall it's a pretty decent router for the money. I get much better speeds with my wireless AC router, but that cost five times as much.

1 out of 2 people found this review helpful. Did you? Yes No

4 out of 5 eggsDon't Judge a Router by it's Color...

This review is from: ESR350 N300 2-Way Interactive Intelligent Router with Four Gigabit Ports, USB and EnShare

Pros: When I first took at a look at the box, I wasn’t too sure what to expect. A round, pink router, that looked like something crashed outside of Area 51. But after a little seat time with the E350, I walked away quite impressed. The first thing I noticed was the ability to connect to the router using a DNS name as opposed to using an IP address. I think that is a commonly overlooked feature that makes things much easier for people that aren’t well versed in networking.

The router interface was intuitive and easy to navigate, in my opinion. For its price point, I was surprised at the included functionality. The ability to broadcast 4 independent SSIDs was something I didn’t expect to find at this price. It has all your normal stuff, like QoS, VPN, SPI, WPA/WPA2, etc. But what you normally don’t see at this price point is the available USB port, or the functionality to adjust the broadcast power. So if you live in a small apartment and don’t want to be broadcasting to all your neighbors, you can just turn down the power.

It comes with 4 Gigabit ports, a WAN port and an available USB port for sharing files over your LAN or over the Internet. The sharing works correctly but I found it clunky and with some severe limitations (See cons).

Wireless network transfer speeds were to be expected and didn’t cause any issues with gaming or streaming media from my server both wired and wireless.

I really like the “smart” functionality of this router when it senses it is attached to another router, such as one provided by your ISP. It configures itself as an access point when attached to a router. You will have to change SSID names and passwords if you want them to match your existing router, but you don’t have to go through editing DHCP settings, which is nice.

I briefly tested their EnShare remote access functionality and it did work as advertised. The iPhone app connected properly and I was able to transfer files as described. The App includes a Help feature which outlines some troubleshooting steps if you run into any issues with your connection.

Cons: As others have pointed out, I was unable to stream any files of appreciable size which limited media streaming. You can do music and pictures, but video is pretty much out of the question. I found this aspect pretty disappointing. (I deducted 1 Egg for this limitation)

The wireless broadcast power, even though adjustable, is on par with similar routers I’ve tested. I normally wouldn’t even bother mentioning this fact because it is similar, but I bring it up because of the manufacturer’s “Xtra Range” claim.

Other Thoughts: All in all, this is a nice router and for the price point it really can’t be beat. It has a few slight annoyances, but nothing I would consider a deal breaker. The biggest flaw is the limitation imposed by their USB sharing functionality. I’m hoping they address this limitation with a future firmware release.

1 out of 1 people found this review helpful. Did you? Yes No

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