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Cisco Valet > 
Item#: 9SIA0AJ21U4564

Cisco Valet M20 802.11b/g/n Gigabit Wireless HotSpot Router up to 300Mbps

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Illegal connections are prohibited thanks to the Wi-Fi Protected Access 2 technology and wireless MAC filtering. Your friends and visitors’ access to the Internet is easy and secure as their data and transmissions are encrypted. Your kids can be protected by blocking specific sites and/or certain times of the day based on your settings on their computers.

  • newegg Wireless-N The Cisco Valet M20 is a draft 802.11n compliant device that delivers up to 12X faster speed and 4X farther range than standard 802.11g devices while staying backward compatible with 802.11g and 802.11b devices.
  • newegg Advanced Network Security The Cisco Valet M20 supports WEP and WPA2 standards for use of the best possible encryption regardless of your client devices and features wireless MAC filtering to prevent unauthorized access.
  • newegg 4-port Switch The Cisco Valet M20 features four built-in 10/100M/1000M Ethernet ports to connect additional wired computers, storage, printers, and other wired devices to your network.
  • newegg Parental Control With the included Cisco Connect software, set up the duration of Internet access and block specific domains and sites to give your child or teenager healthy a Internet environment.


Learn more about the Cisco Valet M20

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Customer Reviews of the Cisco Valet M20

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  • Luke F.
  • 5/6/2013 6:58:36 PM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggs

Pros: easy setup
not an eye-sore

Cons: none

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  • Anonymous
  • 2/26/2013 1:25:23 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsLoses wi-fi signal frequently

Pros: Easy setup with USB key. Also easy to access settings via the web interface. Good range.

Cons: Began to lose the wi-fi signal frequently. Takes about a 60-90 seconds for it to reestablish itself. After updating firmare and trying the various other tweaks found in online forums for this problem, I gave up and replaced this unit with a new one. Guess what? After a couple of weeks, it started doing the same thing.

Other Thoughts: I've just ordered a different brand of wireless router. I'm done with Cisco and Linksys. This is apparently a huge issue, as a Google search on this model will illustrate.

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  • Margaret G.
  • 1/10/2013 5:32:16 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

2 out of 5 eggsWorked good initially

Pros: Quick easy setup, cheap price.

Cons: Not reliable at all. For the first few months this router worked great, All the wifi connections where astounding. As of November last year the wifi connections drop off an on constantly. There are ton of people on the cisco forums with the exact same issue with this model router. No fix or new firmware, looks like possible abandoned product support.

Other Thoughts: You get what you pay for, I saw cisco branding and read a few reviews of this router and though it was a great buy given cisco reliability in the past. Now I wish I had gone with a more expensive d-link wifi router.

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  • Mark C.
  • 12/10/2012 7:13:22 PM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year
  • Verified Owner

2 out of 5 eggsNeeds frequent reboots

Pros: Fairly easy to set up. Good price for features. Gigabit wired ports.

Cons: Seems to need too-frequent reboots, especially for handheld devices. Our Nook, Kindle Fire, and Android phones have difficulty connecting to it at times until I reboot it. Sometimes I have to power cycle it to get its full attention. This is after making DHCP reservations for all our devices to avoid potential IP conflicts. I'm not too bummed given the price I paid but routers shouldn't be an annual purchase. I went Cisco after my previous Netgear went insane after a year, but the previous Netgear lasted me until I wanted to go Wireless-N.

Problem isn't heat-related as it's in a 66-degree basement with plenty of ventilation.

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  • Scott A.
  • 12/2/2012 1:05:25 PM
  • Tech Level: Average
  • Ownership: 1 week to 1 month
  • Verified Owner

4 out of 5 eggsWorks for what I need...

Pros: For a gigabit, this is one of the most inexpensive routers I found. Works for what I need it for.

Cons: No instruction manual. The "easy setup key" is a joke. Dont even bother with it. If you can, just get on the internet and download the firmware/software that way, the setup key will just make things last a lot longer than needed.

The range isnt the greatest, but then again, my house isnt huge, so it works for what I need it too.

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  • Nate S.
  • 11/24/2012 10:43:10 AM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year
  • Verified Owner

3 out of 5 eggsAverage

Pros: It can be patched with DD-WRT

Cons: It looses signal a lot, ( granted there is a lot of wifi in my area so that may be why due to its low transmitting power but my old router worked just fine ), just didnt have the 1Gbps ports.

Other Thoughts: It just didn't work up to my expectations, but I feel that it shouldn't be an issue for most people looking for a cheap affordable router.

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  • Anonymous
  • 9/11/2012 1:43:31 AM
  • Tech Level: Average
  • Ownership: 1 month to 1 year
  • Verified Owner

4 out of 5 eggs

Pros: Inexpensive and works as expected

Cons: Nothing serious

Other Thoughts: I bought this for a school to use as a special WAP and not as a router. The intention was to set it up for guest mode to allow visitors and presenters to access the internet only. However, guest mode is only available if used as a router. That was the only disappointment with it so it loses one egg.

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  • James M.
  • 9/4/2012 12:07:02 AM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year
  • Verified Owner

2 out of 5 eggsCisco Valet M20 Plus

Pros: Gigabit ethernet

Cons: Had to RMA 1st one because Wireless connections were very erratic, and slow. Wireless works fair on replacement except usually get a max of 164 Mbps (Got 300Mbbs for a while, but not anymore). Range not great. Power cord too short. Setup key has never worked. Just not the kind of router I could fall in love with.

Other Thoughts: I bought this mostly because I wanted the Gigabit Lan capability and the "N" speed was a plus. The Gigabit LAN works very good. I rarely use wireless unless I'm working on a laptop which isn't very often, so I can live with the wireless inadequacies. I certainly wouldn't buy another one of these even at the very good price that I paid. I'm disappointed, but would be very disappointed if I had paid the regular price.

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  • Richard K.
  • 8/27/2012 2:10:45 PM
  • Tech Level: Somewhat Low
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsNo Way No How

Pros: Supposed positive reputation

Cons: Just one problem after another, dealing with customer service, trying to hook up my wired desktop with new wireless laptop. receive different advise from different tech reps. seems they may have problems with AT&T and or Firefox ISP. I am going to a local PC store to ask their help. If it wasn't the 12 months same as cash I wouldn't have bought from newegg. From now on I'm buying local. If you have a problem you know who you are talking to. And the return policies are probably more liberal, and it's easier to return to a store. Cisco, easy? no! convenient? no! reliable? no!

Other Thoughts: No more making electronic or major purchases over the internet... I'm buying local. newegg has made their last sale with me. And unless something happens tomorrow differently, I'm through with Cisco products.

1 out of 2 people found this review helpful. Did you? Yes No

  • Dean g.
  • 8/25/2012 12:25:30 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

4 out of 5 eggsNot so great wireless

Pros: I purchased for about $25,it works great on hardline and ok on wireless

Cons: wireless signal is weak compared to my dying wr54gl and my tmobile wireless router but...read other comments

Other Thoughts: I bout this because mywr54gl was starting to need reboots and my ild tmobile router is used elsewhere so I decided that since I had wirless n pc's and components I would see if they have ever gotten that actually working good. The answer for 35 foot is no, on the n on this but it could have something to do with no actual antenna. But it works so I will leave it alone and swap most components back to g. The reason I don't give a lower egg is simple IT'S $25 bucks, how well would you expect it to work? P.S. The key thing is a joke just configure it manually and save a headache.

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Item#: 9SIA0AJ21U4564
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