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Item#: N82E16833315124

Edimax BR-6478AC Dual-Band AC1200 Router/Extender/AP, 3-in-1 Smart Device, Provides iQ-Setup for Easy Installation via Smartphone/Tablet

  • Complies with wireless 11ac/a/b/g/n standard with Wi-Fi speed up to 866M ( 11ac ) / 300M (11n )
  • Concurrent Dual band Wireless Connectivity for 2/4GHz and 5GHz Frequency

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Learn more about the EDIMAX BR-6478AC

Warranty, Returns, And Additional Information

Customer Reviews of the EDIMAX BR-6478AC

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  • Philip C.
  • 11/28/2014 4:51:57 PM
  • Tech Level: High
  • Ownership: more than 1 year
  • Verified Owner

3 out of 5 eggsLasted about a year

This review is from: Edimax BR-6428n 802.11n/g/b Wireless Router up to 300 Mbps, with Intelligent iQoS feature for bandwith management over Media, P2P, WEB, Download, and Gaming, plus Green technology to save electricity

Pros: This router worked fine for about a year...

Cons: ...after a year, it started to drop connections, and then didn't work at all.

Manufacturer Response:

Dear customer,

We appreciate your feedback and apologize for the issues you are experiencing.

We have two years warranty for our products.

Please feel free to contact us at (408)988-6092 or write an email to " support@edimax.us ". We will be glad to provide any necessary assistance to resolve the issue. Thank you.

Best regards,
Edimax Customer Support Team

Did you find this review helpful? Yes No

  • Nathan B.
  • 9/7/2014 2:07:04 PM
  • Tech Level: Somewhat High
  • Ownership: more than 1 year
  • Verified Owner

5 out of 5 eggsGreat device, great people

This review is from: Edimax BR-6428n 802.11n/g/b Wireless Router up to 300 Mbps, with Intelligent iQoS feature for bandwith management over Media, P2P, WEB, Download, and Gaming, plus Green technology to save electricity

Pros: Broadcasts well, software is pretty straight forward. I accidentally fried it by plugging my modem power cord into it (dumb, I know) which had a different power rating. They sent me a new one no questions asked.

Cons: none

Did you find this review helpful? Yes No

  • Jennifer K.
  • 1/15/2014 1:21:21 AM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsNot broadcasting wireless signal

This review is from: Edimax BR-6428n 802.11n/g/b Wireless Router up to 300 Mbps, with Intelligent iQoS feature for bandwith management over Media, P2P, WEB, Download, and Gaming, plus Green technology to save electricity

Pros: It worked out of the box well

Cons: I configured everything for a client and everything worked great. I put it back in the box to setup at a later date. Took it out of the box and could not get it to broadcast a signal to connect to. I spent hours trying to get it to work with no luck. Took it home to work on it more. NOT GOOD. Worst of all I bought it for the client and now have to replace it because it never worked for them.

Other Thoughts: I gonna try contacting them to see how good their customer service is. I will try to post the update.

Manufacturer Response:

Dear customer,

We apologize for the issue you are experiencing.

Can you please check the WLAN LED on the BR-6428n router? Its WLAN LED should be flashing.

You may get into the setup page at http://192.168.2.1 for the Wireless settings. Try use a different channel like channel 1, 6, or 11.

Thank you for contacting our support team. Please feel free to keep us updated.

Best regards,
Edimax Tech Support Team

0 out of 1 people found this review helpful. Did you? Yes No

  • Merrill F.
  • 12/2/2013 1:20:37 PM
  • Tech Level: Average
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsAwful

This review is from: Edimax BR-6428n 802.11n/g/b Wireless Router up to 300 Mbps, with Intelligent iQoS feature for bandwith management over Media, P2P, WEB, Download, and Gaming, plus Green technology to save electricity

Pros: It looks pretty.

Cons: This router needs constant attention to maintain internet connectivity, even when hard-wired. The WiFi is worthless. House-guests don't even bother using it over their cell service, it's too spotty and slow.

Maybe there are tweaks or settings I can do to make it right. But I'm not a CCNA, I expect this to work at full potential out of the box. Nobody buys a budget router to tweak it. It should just work, and this one simply doesn't.

Manufacturer Response:

Dear customer,

We apologize for the difficulty you are experiencing. We appreciate your feedback and would like to assist you to resolve the difficulty.

If the router is defective, Edimax Tech Support could help you to do RMA. We need more information from you to sovle your issue.
Please take few minutes to contact our Live Tech Support Team at (408)988-6092 or email to "support@edimax.us."
We are more than willing to help you with your concerns.

Our aim is to regain your confidence and trust and build long term relationship with Edimax.

Best regards,
Edimax Customer Service Team

0 out of 1 people found this review helpful. Did you? Yes No

  • Yuri H.
  • 11/11/2013 6:53:08 PM
  • Tech Level: Somewhat High
  • Ownership: 1 day to 1 week
  • Verified Owner

1 out of 5 eggsDidnt work out of box

This review is from: Edimax BR-6428n 802.11n/g/b Wireless Router up to 300 Mbps, with Intelligent iQoS feature for bandwith management over Media, P2P, WEB, Download, and Gaming, plus Green technology to save electricity

Pros: Ive owned one before and it started going bad after 1.5 years.

Cons: So ordered another and it didnt work out of the box. Cable guy said it wasnt getting enough power or something. this is ridiculous. wont buy again

Manufacturer Response:

Dear customer,

We are sorry for the difficulty you are experiencing with BR-6428n.

This is a common issue with Cable Internet service. Most cable modems registered a MAC address (or called hardware address or physical address) of the attached device like PC or a router. If you change the PC or router, the cable modem will not recognize the new attached device.

Our router has a settings for WAN configuration called "Clone MAC Address". We can enter the specific MAC address into the router. By doing so, the router will be accepted by the cable modem.

You may contact our tech support at (408)988-6092 or write an email to " support@edimax.us ". Our tech support team will assist you with the issue. We look forward to the opportunity to serve you.

Best regards,
Edimax Tech Support Team

0 out of 1 people found this review helpful. Did you? Yes No

  • Scott J.
  • 10/4/2013 5:41:00 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

2 out of 5 eggsedimax

This review is from: Edimax BR-6428n 802.11n/g/b Wireless Router up to 300 Mbps, with Intelligent iQoS feature for bandwith management over Media, P2P, WEB, Download, and Gaming, plus Green technology to save electricity

Pros: easy setup for wireless, good wireless N range and speed

Cons: i dont have cable tv so i stream a lot, this thing cannot handle streams at all, hulu, history.com aetv.com any site it lags out in the middle of streaming, if you open another tab while the stream lags out the connection is not out but somehow the stream is still "buffering". this happens both wired and wireless.

Other Thoughts: its now sitting in my closet hoping the next firmware update (if there is one) will solve this issue

Manufacturer Response:

Dear customer,

We are sorry that you have an video streaming lag issue with the router.

We need to get more information about your network in order to provide possible solutions.

For any further assistance, you may contact our tech support at (408)988-6092 or write an email to " support@edimax.us ". Our tech support team will assist you with the issue.

Best regards,
Edimax Tech Support Team

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  • Robert M.
  • 9/8/2013 7:42:49 AM
  • Tech Level: High
  • Ownership: 1 day to 1 week
  • Verified Owner

5 out of 5 eggsFast delivery easy setup

This review is from: Edimax BR-6428n 802.11n/g/b Wireless Router up to 300 Mbps, with Intelligent iQoS feature for bandwith management over Media, P2P, WEB, Download, and Gaming, plus Green technology to save electricity

Pros: These units have a easy to understand and use setup. A friend of mine needed WiFi for his apartment. I handed him one of these and told him to call if he had a problem. Later he called to say everything went smoothly and now his PC and Xbox were connected.

Cons: None so far

Other Thoughts: Never used this brand before, so we will see how they last

Did you find this review helpful? Yes No

  • Stephen D.
  • 8/5/2013 3:17:27 PM
  • Tech Level: High
  • Ownership: less than 1 day
  • Verified Owner

1 out of 5 eggsGot a refurb, not working

This review is from: Edimax BR-6428n 802.11n/g/b Wireless Router up to 300 Mbps, with Intelligent iQoS feature for bandwith management over Media, P2P, WEB, Download, and Gaming, plus Green technology to save electricity

Pros: could not get it to work as a wireless router at all, not possible. No Edimax service support either, just return it they said. So maybe they will send it out as new again,

Cons: I got an obvious refurb. One antenna was broken, could not be attached on, falling apart. The pin number was not on the bottom of the router so you could not setup the wireless network.

Other Thoughts: poor all around

Manufacturer Response:

Dear customer,

Thank you for your feedback and we are sorry that you have an issue with the router.

While your WiFi computer asks you if you want to setup the new wireless router, please choose the choice of "I just want to connect without setting it up". By doing so, you do not need to enter the 8 digit pin code. Sorry that some of our wireless routers do not have the pin number on the bottom of the router.

We are not sure why you have a broken antenna with the router. We do not sell refurb items.

We have 2 years warranty for our products. If you need replacement service from us, please feel free to contact our customer support at (408)988-6092 or write an email to " support@edimax.us ". Our customer support team will assist you with the issue. We look forward to the opportunity to serve you again soon.

Best regards,
Edimax Customer Support Team

Did you find this review helpful? Yes No

  • Evan G.
  • 8/3/2013 10:36:02 PM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year

3 out of 5 eggsGreat at first, but....

This review is from: Edimax BR-6428n 802.11n/g/b Wireless Router up to 300 Mbps, with Intelligent iQoS feature for bandwith management over Media, P2P, WEB, Download, and Gaming, plus Green technology to save electricity

Pros: This router was very easy to setup, had it up and running on my Comcast Performance connection in about 5 minutes.

Cons: After I upgraded to Comcast Boost, I couldn't achieve over 20Mbps over wifi or LAN after 24 hours. The router simply wouldn't achieve transfer speeds I had seen as soon as I upgraded. The customer service has so far been trying, but hasn't helped yet

Other Thoughts: Great product for the price, but I got slow down.
Customer service is so-so.

Manufacturer Response:

Dear customer,

Thank you for your feedback and we are sorry that you have an issue with the router.

The Comcast PowerBoost only activates on large enough files. It provides bursts for the first 20 MB downloading and the first 10 MB uploading of a file. Once the PowerBoost burst is complete, your download will continue at your normal provisioned speed. Therefore, most Internet "speed tests" will display inaccurate results. You may want to check the FTP transfer speed to make sure you have PowerBoost through the router.

If you need further assistance, please feel free to contact our customer support at (408)988-6092 or write an email to " support@edimax.us ". Our customer support team will assist you with the issue. We look forward to the opportunity to serve you again soon.

Best regards,
Edimax Customer Support Team

Did you find this review helpful? Yes No

  • Spare C.
  • 8/2/2013 6:52:19 AM
  • Tech Level: Average
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggsGreat Little Router

This review is from: Edimax BR-6428n 802.11n/g/b Wireless Router up to 300 Mbps, with Intelligent iQoS feature for bandwith management over Media, P2P, WEB, Download, and Gaming, plus Green technology to save electricity

Pros: Easy to set up. Works fine!

Cons: None that I can think of.

Did you find this review helpful? Yes No

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