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Item#: N82E16833320115

ASUS RT-AC66U Dual-Band Wireless-AC1750 Gigabit Router IEEE 802.11ac, IEEE 802.11a/b/g/n, IEEE 802.3/3u/3ab

  • Up to 450+1300Mbps Wireless Data Rates
  • 5th generation 802.11ac chipset
  • Four Gigabit Ethernet ports
  • Enjoy the ASUSWRT dashboard UI for 3 steps easy setup
  • Two multi-functional built-in USB ports
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Learn more about the ASUS RT-AC66U

Quick Info

Warranty

  • Limited Warranty period (parts): 2 years
  • Limited Warranty period (labor): 2 years


Customer Reviews of the ASUS RT-AC66U

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  • Joe V.
  • 7/25/2014 8:26:38 AM
  • Tech Level: High
  • Ownership: more than 1 year
  • Verified Owner

5 out of 5 eggsBeast!!

This review is from: ASUS RT-AC66U Dual-Band Wireless-AC1750 Gigabit Router IEEE 802.11ac, IEEE 802.11a/b/g/n, IEEE 802.3/3u/3ab

Pros: Wifi range
Merlin Firmware ;-)
Rock solid stable

Cons: none

Did you find this review helpful? Yes No

  • Kevin E.
  • 7/24/2014 10:44:58 PM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggsLoved it, While I had it

This review is from: ASUS RT-AC66U Dual-Band Wireless-AC1750 Gigabit Router IEEE 802.11ac, IEEE 802.11a/b/g/n, IEEE 802.3/3u/3ab

Pros: Good Range, Great Speeds, Lots of control over network.

Cons: Only con I could come across was having Lightning striking my house.

Other Thoughts: Having to replace most of my electronic's right now including this router after lighting hit. Yes, it was hooked to a surge protector. But it was a Direct hit to my house. Killed my whole phone system, plus half my electronic's, took two days to get them to rewire it and my electrical box outside. Might go for the white one next time.

Did you find this review helpful? Yes No

  • Keith W.
  • 7/20/2014 5:24:40 AM
  • Tech Level: High
  • Ownership: 1 day to 1 week
  • Verified Owner

2 out of 5 eggs

This review is from: ASUS RT-AC66U Dual-Band Wireless-AC1750 Gigabit Router IEEE 802.11ac, IEEE 802.11a/b/g/n, IEEE 802.3/3u/3ab

Pros: Very good Router. Packed with more features than any anyone with short of a BA in networking would use. Very easy to setup. UI is user friendly made navigating quick and easy.

Cons: Asus still has some work to do in there QA department. Worked perfectly the first day with zero problems. Third day wireless dropped twice under load. By the 7th day both the 2.4GHz and 5GHz became utterly useless. Spent almost two days troubleshooting user error before i gave up.

Other Thoughts: All other features on this router works fine as long as the device is using an Ethernet cable. P.S i tried updating the firmware (twice) with no luck.

Did you find this review helpful? Yes No

  • Sangeet C.
  • 7/19/2014 4:25:23 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsFrequent Connection drops

This review is from: ASUS RT-AC66U Dual-Band Wireless-AC1750 Gigabit Router IEEE 802.11ac, IEEE 802.11a/b/g/n, IEEE 802.3/3u/3ab

Pros: Bells and Whistles ( If routers works for you )

Cons: Frequent Connection Drops (this is biggest issue)
Google yourself with "AC66U Disconnects", you will find lots of results and lot many people talking about it..

Other Thoughts: ( Myself Computer Engineer with quite decent knowledge of Networking/Routers)

I am facing disconnection issue around 10 months after purchasing this router. Behavior is something like this.. Connection will drop and resume within 10-15 seconds. and it will happen randomly and may be 3-5 times a day. It's quite annoying.. I have checked my cables, modem, provider and all I could do. Tested with old basic D-Link modem which didn't disconnect even once in 3 days. And I concluded that this is ASUS Router Hardware failure issue.

Talked to Asus Support.. and it is worst. They tell me to send the router first to them and them they will repair/exchange it and finally send me back. And I need to pay for one way shipping .. Worst part they don't do cross shipping or Advance RMA... So only way is to be without Internet for 10-15 days..!!
Is Asus living in stone age.. ? Internet is today's world is equally important for survival same as Water and Electricity. And Asus assumes to live without internet for 10-14 days. Do they expect customer to go Wal mart or Best Buy and then return the Router, while Router is sent to them for repair/exchange. Although I can do that as per store policy, but according to me it's unethical on my part doing that..

I have two serious complains against Asus :-

1. I believe ASUS is aware that this router has Disconnect issue as so many people are facing this issue.
2. Why they ask Customer to pay for shipping when Product fails under warranty ?
3. Why ASUS doesn't have cross ship, Advance RMA option available ? How they can expect customer to be without Internet for 10-15 days or do unethical by buying/returning another router.

Manufacturer Response:

Dear sybergeek,

Can you tell me which firmware version your router is currently on? To discuss your concerns about your unit, please reach out to me at cl-celeste@asus.com and include case#N140727543 in the subject line. Also, please provide me its serial number. ASUS Customer Loyalty is here to listen and respond to your concerns and to help you with a positive ASUS experience.

Sincerely,
Celeste
ASUS Customer Loyalty

Did you find this review helpful? Yes No

  • Devin M.
  • 7/10/2014 11:29:03 AM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year

2 out of 5 eggs

This review is from: ASUS RT-AC66U Dual-Band Wireless-AC1750 Gigabit Router IEEE 802.11ac, IEEE 802.11a/b/g/n, IEEE 802.3/3u/3ab

Pros: None

Cons: Never got 5g to work.
The Internet is slow and drops constantly and only a restart will help. I thought at first it was the internet modem, but after testing it is the ASUS. Asus support is horrible and the worst that I've dealt with to date. Overall very unhappy with the product and support. Mine was a refurb.

Manufacturer Response:

Dear Valued Customer,

Are you still having issues with the 5Ghz band? If so I would like if you would please contact me and place case # N140720714 in the subject line for a reference to your case. For a speedy troubleshoot please provide the following: Firmware version, config file, and router system log. I'm here to help you and all others with these issues, as our customer loyalty department dedicated to bringing a resolution to all issues related to our products.

Sincerely,

Adam J.
ASUS Customer Loyalty
Networking_Support@asus.com

1 out of 1 people found this review helpful. Did you? Yes No

  • Young K.
  • 7/4/2014 9:46:51 PM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year
  • Verified Owner

2 out of 5 eggsOK while it is working

This review is from: ASUS RT-AC66U Dual-Band Wireless-AC1750 Gigabit Router IEEE 802.11ac, IEEE 802.11a/b/g/n, IEEE 802.3/3u/3ab

Pros: -Not bad speed
-Did not fail within 6 month

Cons: -Failed after use of about 10 month
-Range was pretty bad. My 1 bed room apt is about 850sq Feet and few spots I have 0 connectivity. (My router was in the living room and I have dead spots in my room)

Other Thoughts: --It was really hard to pin point out why I was getting 10K+ pings. Unfortunately, on 07/03/2014, this router only works when I do light surfing; however, playing game such as DOTA, LOL, AION or any MMORPG, the ping goes between 100 ms - 99999ms. I am currently using backup router and will contact asus center wince it falls in the warranty period.

Did you find this review helpful? Yes No

  • John B.
  • 7/1/2014 8:27:19 PM
  • Tech Level: High
  • Ownership: 1 week to 1 month
  • Verified Owner

1 out of 5 eggs

This review is from: ASUS RT-AC66U Dual-Band Wireless-AC1750 Gigabit Router IEEE 802.11ac, IEEE 802.11a/b/g/n, IEEE 802.3/3u/3ab

Pros: - Very fast, performance is great.
- User interface is friendly and well laid out.

Cons: - Not reliable.

Other Thoughts: I had two of these, and have been disappointed. The first, I bought, and was excited to receive. The router was quick and easy to setup, and the network was back up and running in less than a few minutes. However, after about a week and a half, the router's WAN/LAN ports failed to work properly. The modem would not be seen, and any physically connected devices would either not be able to access the router or even get a DHCP address. The router was reset, firmware upgraded, etc, and while it would work for about 5 minutes or so, it would then promptly fail.

I had NewEgg RMA the first one, and within 45 minutes of setting up the replacement device, the router began to do exactly the same thing. This time, resetting the router's settings did nothing for the situation. It immediately did not work.

I will have to applaud NewEgg, however, for treating me well, despite this. This product should not have failed this often, and as quickly as it did. Beware of this router, and do not buy. It works great when it does, but you're lucky if it works longer than a month, even at that.

I've never bought ASUS networking gear, and this has left a very bad taste in my mouth.

Manufacturer Response:

Dear Valued Customer,

How are you using your router? Do you do a lot of file sharing/transferring across the network or data stream? If you’d like to share additional thoughts with us pertaining to this product, please contact me at cl-celeste@asus.com and include case#N140727601 in the subject line. Also, please provide me the serial number of your unit. I encourage you to reach out to our Customer Loyalty Team for further assistance with your ASUS products. We provide continuous technical support and continuous communication at no cost to you. ASUS Customer Loyalty is here to listen and respond to your concerns and to help you with a positive ASUS experience.

Sincerely,
Celeste
ASUS Customer Loyalty

Did you find this review helpful? Yes No

  • Michael S.
  • 6/30/2014 6:38:22 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

2 out of 5 eggsBroken after 11 months

This review is from: ASUS RT-AC66U Dual-Band Wireless-AC1750 Gigabit Router IEEE 802.11ac, IEEE 802.11a/b/g/n, IEEE 802.3/3u/3ab

Pros: Seemed Fast
Feature Rich
Nice UI - easy to update firmware

Cons: Randomly Reboots and can't reach tech support.
The router is downstairs and lots of dead spots upstairs.

Reboots clear the system log making it difficult to resolve problems.

Other Thoughts: I've made multiple phone calls into customer support and dealt with a long hold, provided my name and case number, waited 10 more minutes and then was randomly hung up on. The few words that customer support did say to me I really struggled to understand what they were saying. Either due to the accent or call quality.

Manufacturer Response:

Dear Keeper,

Please provide me the case# that was given to you at the time of the call. If you still require further assistance, please contact us—the ASUS Customer Loyalty Team. You may reach me at cl-celeste@asus.com and include case#N140501387 in the subject line. ASUS Customer Loyalty is here to listen and respond to your concerns and to help you with a positive ASUS experience.

Sincerely,
Celeste
ASUS Customer Loyalty

Did you find this review helpful? Yes No

  • Randy P.
  • 6/30/2014 8:53:38 AM
  • Tech Level: High
  • Ownership: 1 day to 1 week

5 out of 5 eggsBest one I've ever owned

This review is from: ASUS RT-AC66U Dual-Band Wireless-AC1750 Gigabit Router IEEE 802.11ac, IEEE 802.11a/b/g/n, IEEE 802.3/3u/3ab

Pros: Super easy setup. Very good range. Stable. Lots of config options. Works with lost of wireless including streaming video, cells, tablets, CromeBk, Macs, laptops, Blu-Rays, and wireless web cams. No issues at all.

Cons: I didn't buy it here. Better price at Newegg.

Other Thoughts: Ordinarily I don't post here if I didn't buy it here but this is a great router. First Asus router, probably won't be my last. Bought it at brick & mortar store because I had two gift cards there.

0 out of 1 people found this review helpful. Did you? Yes No

  • Mikael L.
  • 6/28/2014 11:14:34 AM
  • Tech Level: High
  • Ownership: more than 1 year
  • Verified Owner

2 out of 5 eggsNot really there

This review is from: ASUS RT-AC66U Dual-Band Wireless-AC1750 Gigabit Router IEEE 802.11ac, IEEE 802.11a/b/g/n, IEEE 802.3/3u/3ab

Pros: Nice feature set with support for both inbound and outbound VPN, wake on lan, IPv6 and more.
Good performance, with the right firmware.

Cons: A lot of performance issues and bugs in the earlier firmwares, most seem resolved in the latest release though.
Hardware quality is not 100%. The 2.4GHz wifi has failed on mine after just over a year. It seems to be heat related, the unit runs really hot and with proper ventilation the wifi will run a for a little bit before crapping out. Letting it cool down for a while and it comes back up but just rebooting does nothing.

Other Thoughts: This could have been a great router but many iterations of firmware needed before it ran properly and now failing hardware takes down the score. It gets two eggs because I really it liked the short time it actually ran as intended.

Manufacturer Response:

Dear mili,

We are sorry to hear your router issue. For product support, please reach out to me at cl-celeste@asus.com and include case#N140501649 in the subject line. Also, please provide me the serial number of your router. ASUS Customer Loyalty is here to listen and respond to your concerns and to help you with a positive ASUS experience.

Sincerely,
Celeste
ASUS Customer Loyalty

Did you find this review helpful? Yes No

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Item#: N82E16833320115
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