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Item#: N82E16833320154

ASUS RT-N66R Dual-Band Wireless-N900 Gigabit Router, DD-WRT Open Source support -Asus Certified

  • Up to 900Mbps Wireless Data Rates
  • 2.4 GHz and 5 GHz Concurrent Dual-Band
  • Four Gigabit Ethernet Ports
  • Download Master for Wireless Data Storage
  • Detachable High-Powered Antennas
  • Two USB Ports
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Learn more about the ASUS RT-N66R

Quick Info

Warranty

  • Limited Warranty period (parts): 90 days
  • Limited Warranty period (labor): 90 days


Customer Reviews of the ASUS RT-N66R

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  • Yuanjie L.
  • 7/26/2015 7:47:46 AM
  • Tech Level: High
  • Ownership: more than 1 year
  • Verified Owner

3 out of 5 eggsPower button failure

Pros: Works as expected as a router.
Good coverage.
Supports usage of alternative firmwares (running tomato-shibby)

Cons: The power switch is a push-button design that "clicks" in to turn the router on. This failed about a year in, and the button will no longer stay depressed.

You have to hold the button in with external mechanical help in order for the router to stay on. Currently using some paper wedged into the gap.

Absolutely stupid that what probably is a couple cent part can cause the failure of a $100 piece of equipment.

Other Thoughts: Probably more of a specific firmware issue, 5Ghz is flakey. I could probably stand to upgrade it.

Manufacturer Response:

Dear Yuanjie,

I want to thank you for posting this review and I understand that you have an issue with the router. On behalf of ASUS we apologize for any inconvenience this issue has caused you but let me go ahead and further assist you. Please update the firmware of the router to fix the connection issue regarding the power switch button, All ASUS products undergo intensive quality control testings and final inspections for both hardware and software before sending it out to the stores worldwide. ASUS provides warranty for the unit in order to fix or repair any isolated factory escape defect. For more information about the unit's warranty please see the link below.

http://www.asus.com/us/supportonly/RT-N66R/HelpDesk_Warranty/

For further technical assistance or if you want to discuss this matter with me, please email me at customerloyalty@asus.com and put case #M150775973 in the subject line for a reference. I'm here to help you and all others with these issues, as our customer loyalty department dedicated to bringing a resolution to all issues related to our products.

Thank you for choosing ASUS.

Best regards,
Jerry
ASUS Customer Loyalty

Did you find this review helpful? Yes No

  • Jordi D.
  • 7/14/2015 9:42:45 AM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggsFantastic Router

Pros: Super quick and easy setup
Fantastic bandwidth
Amazing signal reliability and range.

This is the best N900 router I've ever had, I got it up and running in less than ten minutes after I opened the box. It was DD-WRT support but I found I did not even need to install it, as the normal firmware was more than adequate. I also recently moved and wanted to use it as a range extender, and was able to setup in probably less than ten minutes and even less mouse clicks.

Cons: My only real gripe would be the brightness of the front LEDs, as the router sat in my room it was quite bright at night.

Did you find this review helpful? Yes No

  • RASHMIK J.
  • 7/11/2015 12:19:04 PM
  • Tech Level: High
  • Ownership: 1 week to 1 month
  • Verified Owner

1 out of 5 eggsNot reliable

Pros: Works great within a few feet distance from where it is placed.

Cons: Keeps dropping signals even if you are close to it.

Manufacturer Response:

Dear Rashmik,

I want to thank you for posting this review and I understand that you have an issue with the router. I apologize for the inconvenience this issue has caused you but let me go ahead and further assist you. Are you experiencing this problem with all you devices? was your router's firmware updated? please try to Bypass the router and connect the PC directly to the modem and check the connection if its stable.

For further technical assistance or if you want to discuss this matter with me, please email me at customerloyalty@asus.com and put case #N150759450 in the subject line for a reference. I'm here to help you and all others with these issues, as our customer loyalty department dedicated to bringing a resolution to all issues related to our products.

Thank you for choosing ASUS.

Best regards,
Jerry
ASUS Customer Loyalty

0 out of 1 people found this review helpful. Did you? Yes No

  • HAKROK K.
  • 7/6/2015 9:35:41 AM
  • Tech Level: High
  • Ownership: 1 day to 1 week
  • Verified Owner

5 out of 5 eggsWhat a nice!

Pros: Very good speed and easy setup.

Cons: none

Other Thoughts: What a nice !

Did you find this review helpful? Yes No

  • Daniel S.
  • 7/4/2015 2:15:58 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year

1 out of 5 eggsDrops wifi connection constantly

Pros: None.

Cons: It drops wifi connections every five minutes. Rebooting the router seems to fix the connection.

Other Thoughts: I've bought ASUS motherboards exclusively and used to think of them as making a quality product - no more. I'm done with ASUS forever.

Manufacturer Response:

Dear Daniel,

Thank your for your time in posting a review about our products. We are sorry to hear about the router's performance do you have the updated firmware for the router? for your reference, please see the link below for the updated firmware to try to fix the issue.

http://support.asus.com/download.aspx?SLanguage=en&p=11&s=2&m=RT-N66R&os=&hashedid=yaPRqqZuiBsRlS5W

For further assistance, please email me at customerloyalty@asus.com and place the case#N150719505 in the subject line for reference.

Thank you for choosing ASUS!

Best regards,
Jerry A
ASUS Customer Loyalty

0 out of 1 people found this review helpful. Did you? Yes No

  • David M.
  • 6/29/2015 1:22:36 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsBuyer Beware!!!

Pros: NONE! Piece of junk router. Always dropped wifi connection. And yes I have the latest Firmware, even tried the latest Merlin firmware with the same results, always loosing Wifi Connection (signal).

Cons: Always dropping Wifi connection (signal). Newegg refuses to support any issues and Asus has the worst support ever. I will never buy another Asus Product again!

Other Thoughts: I will never buy another product from Newegg or Asus again! Worst Companies for support when buying a product from them.

Manufacturer Response:

Dear David,

Thank your for your time in posting a review about our products. On behalf of ASUS, we would like to apologize for any inconvenience this has caused you. Have your tried changing the channel bandwidth or control channel of the router to try to fix the issue? For further assistance, please email me at customerloyalty@asus.com and place the case #N150705331 in the subject line for a reference.

Thank you for choosing ASUS!

Best regards,
Jerry A
ASUS Customer Loyalty

0 out of 2 people found this review helpful. Did you? Yes No

  • David B.
  • 6/28/2015 10:16:36 AM
  • Tech Level: High
  • Ownership: more than 1 year

4 out of 5 eggsMy experience has been positive

Pros: Many options, including dual-band capability and the ability to set up guest SSID's, so your friends can have Internet access without access to your home network.
Frequent updates to the firmware are available, so support is ongoing, even for this older model.

Cons: Support up to wireless-N, does not support wireless AC standard.
Detection of updates to firmware by the router are not solid. If I don't see an update offered after login as admin, I'll go the ASUS web site to check. Sometimes there is an update the router did not offer. Download and installation of the updates is NOT a problem.
Has only USB 2.0 ports instead of the faster USB 3.0.

Other Thoughts: I purchased this router from Newegg as a refurb, and have had good results with it. I have had NO hardware failures and everything I received has worked well.
As with anything technology-related, speed is everything. This is not the fastest router out there, and does not support the 802.11AC.
I have gigabit fiber Internet to my home, so my wired Ethernet devices are benefiting from gigabit Ethernet support, but I have no wireless AC devices, so (at least at the moment) having a wireless AC-capable router would not give me any significant advantages.

Did you find this review helpful? Yes No

  • Nicholas V.
  • 6/9/2015 3:25:16 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsDead after 6 months

Pros: Good features at a good price.

Cons: This thing died after 6 months of use. The power light won't even come on. The light on the AC adapter lights up but then blinks when you connect it to the router. Ordered a new AC adapter but that didn't help. Contacted ASUS but they said its not under warranty.

To be honest I didn't notice at the time that I bought this that it was refurbished. I'm definitely not buying refurbished from Newegg again.

Manufacturer Response:

Dear Nicholas,

Thank your for your time in posting a review about our products. We are sorry to hear your experience with the router let me assist you. Can I have your latest case or if you have an RMA number for me to review the case. Just to check even if you hold the power button nothing is happening to the router? If you don't have a previous case or RMA number can we have the unit's serial number for me to check the warranty.

For further assistance, please email me at customerloyalty@asus.com and place the case#N150721439 in the subject line for reference.

Thank you for choosing ASUS!

Best regards,
Jerry A
ASUS Customer Loyalty

1 out of 1 people found this review helpful. Did you? Yes No

  • Michael S.
  • 5/29/2015 6:43:40 AM
  • Tech Level: Somewhat High
  • Ownership: less than 1 day
  • Verified Owner

1 out of 5 eggsNo Product Quality Control At All

Pros: Cheap?

Cons: No product Quality Control at all. I received mine with a damaged power supply. Where the power cord and wall plug meet was cracked and I could easily see into the wall plug. One of the fins on the power plug was bent as well. And the power pin the plugs into the router was bent as well. I didn't even try to turn it on before RMA'ing. Like others have said, this is obviously a crapshoot to see if you'll get a decent one. I'd rather save my money and buy something new that I know will work, instead of hoping for the best. Whoever is "refurbishing" these is obviously not paying attention at all.

Manufacturer Response:

Dear Michael,

I want to thank you for posting this review and I understand that you have an issue with the router. On behalf of ASUS we apologize for the inconvenience this issue has caused you but let me go ahead and further assist you.

All ASUS products undergo intensive quality control testings and final inspections for both hardware and software before sending it out to the stores worldwide. ASUS provides warranty for the unit in order to fix or repair any isolated factory escape defect.

For further assistance or if you want to discuss this matter with me, please email me at customerloyalty@asus.com and put case #N150763540 in the subject line for a reference. I'm here to help you and all others with these issues, as our customer loyalty department dedicated to bringing a resolution to all issues related to our products.

Thank you for choosing ASUS.

Best regards,
Jerry
ASUS Customer Loyalty

3 out of 3 people found this review helpful. Did you? Yes No

  • Donald D.
  • 5/28/2015 11:21:35 AM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year
  • Verified Owner

4 out of 5 eggsWorks well

Pros: Installed latest firmware right away. Easy set up (don't use WPS, there is a security venerability with that, just log in and use password. Interface makes setting up a password and even multiple guest accounts very easy. Fast file transfers and streaming movies from downloaded files.

Cons: Interface does not allow me to configure the router to only allow configuration changes via direct cable connection. Since I can find no way to prohibit WiFi connections being able to configure modem, I am potentially venerable to a neighbor or Drive-By hacker changing my settings. I use a long complex password, so probably not a big issue, but always felt safer with the unit locked down to where could only change Router configuration via a hard wire physical connection.

Other Thoughts: My old basic router had taken one too many nearby lightning strikes, and was getting a little bit unstable. Having trouble getting some devices to connect while others worked fine?

I am up in the mountains, and my range is generally limited by line of sight. Have tested it with WiFi Analyzer, and get a little more range than my old router. Even the 5 ghz band goes out several hundred yards. My son has the same router in a flat area, and was surprised to see his phone connect to his router while at a friends house almost half a mile away, thanks to beam forming technology.

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