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Item#: N82E16833320156

ASUS RT-N65R Dual-Band Wireless-N750 Gigabit Router

Refurbished newegg

  • Up to 450+300Mbps Wireless Data Rates
  • 2.4GHz and 5GHz concurrent dual-band
  • Gigabit Ethernet ports with hardware NAT
  • Twin USB 3.0 ports
  • Download Master for wireless data storage
  • ASUSWRT

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  • Specifications
  • Warranty & Returns
  • Reviews

Learn more about the ASUS RT-N65R

Warranty, Returns, And Additional Information
  • Warranty
  • Limited Warranty period (parts): 90 days
  • Limited Warranty period (labor): 90 days
  • Read full details

Customer Reviews of the ASUS RT-N65R

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  • Sam H.
  • 8/10/2015 7:59:26 PM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year
  • Verified Owner

2 out of 5 eggsWorked great until it didn't

Pros: Great speed via hardwire and wireless, along with decent range for not having external antennas. Easy to use web interface.

Cons: Stopped working out of the blue. Can only reach router via wireless, but cannot access internet through wireless. Only working at tunneling one hard wired connection now, even after software reflash etc.

Manufacturer Response:

Dear Sam,

I want to thank you for posting this review and we are sorry to hear your experience with the router. On behalf of ASUS we apologize for any inconvenience this issue has caused you. Let me assist you, can we have a detailed information about the issue? have you tried powercycling the route and the modem at the same time and after 10 seconds turn it on and hard reset the router by pressing the reset button for 8 seconds and try to set up the router again to try to fix the issue.

For further technical assistance or if you want to discuss this matter with me, please email me at customerloyalty@asus.com and put case #N150833827 in the subject line for a reference. I'm here to help you and all others with these issues, as our customer loyalty department dedicated to bringing a resolution to all issues related to our products.

Thank you for choosing ASUS.

Best regards,
Jerry
ASUS Customer Loyalty

Did you find this review helpful? Yes No

  • frederic g.
  • 8/6/2015 7:06:25 AM
  • Tech Level: High
  • Ownership: 1 day to 1 week
  • Verified Owner

2 out of 5 eggs2.4ghz frequency is unstable

Pros: look good, easy to setup refurbished unite was in good condition almost as a new

Cons: 2.4ghz frequency is unstable and unit seems defective to me

Other Thoughts: The 2.4ghz wireless frequency isn't working properly. the light on the router is constantly blinking. We are able to connect to the 2.4ghz, and the signal strength seem to be strong but we get very unstable Mbps download speed on multiple wireless device.
the 5ghz frequency and wired connections are doing fine.

Manufacturer Response:

Dear Frederic,

I want to thank you for posting this review we are sorry to hear your experience with the router. On behalf of ASUS we apologize for any inconvenience this issue has caused you but let me go ahead and further assist you. Please try to powercycle the router then after 10 seconds plug it in again and hold down the reset button for 5 to 8 seconds to reset the router to factory settings and try to set it up again to try to fix the issue.

For further technical assistance or if you want to discuss this matter with me, please email me at customerloyalty@asus.com and put case #N150818530 in the subject line for a reference. I'm here to help you and all others with these issues, as our customer loyalty department dedicated to bringing a resolution to all issues related to our products.

Thank you for choosing ASUS.

Best regards,
Jerry
ASUS Customer Loyalty

Did you find this review helpful? Yes No

  • Jason B.
  • 8/1/2015 1:22:00 AM
  • Tech Level: High
  • Ownership: 1 day to 1 week
  • Verified Owner

1 out of 5 eggsJust Poopy

Pros: It looks nice
I can label connected devices

Cons: Port forward never worked
would lose log in name and password and not revert to default
Saving settings never saved settings

Manufacturer Response:

Dear Jason,

I want to thank you for posting this review and I understand that you have an issue with the router. On behalf of ASUS we apologize for any inconvenience this issue has caused you but let me go ahead and further assist you. Please try to powercycle or disconnect the power adapter after 10 seconds plug it again and press down the reset buttom for 5 to 8 seconds to reset the router and try to set it up again, please make sure also that the firmware of the router is updated.

For further technical assistance or if you want to discuss this matter with me, please email me at customerloyalty@asus.com and put case #N150810296 in the subject line for a reference. I'm here to help you and all others with these issues, as our customer loyalty department dedicated to bringing a resolution to all issues related to our products.

Thank you for choosing ASUS.

Best regards,
Jerry
ASUS Customer Loyalty

Did you find this review helpful? Yes No

  • HAKROK K.
  • 6/24/2015 12:09:36 AM
  • Tech Level: High
  • Ownership: 1 week to 1 month
  • Verified Owner

5 out of 5 eggsvery good!

Pros: Really recommended. I strongly recommend.

Cons: none

Other Thoughts: none

Did you find this review helpful? Yes No

  • Jordan W.
  • 6/19/2015 9:25:35 AM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggsGreat router for price, no issues at all!

Pros: For the price I got this for refurbished, it is an amazing router!!! I've been extremely pleased with it. I updated the firmware when I first installed it, and it has worked much better that our previous Cisco Linksys router. Coverage is great throughout our entire home, both floors.

Cons: No external antenna connector, if needed. Not a huge concern though.

Did you find this review helpful? Yes No

  • Joseph G.
  • 6/18/2015 2:33:30 PM
  • Tech Level: High
  • Ownership: 1 day to 1 week
  • Verified Owner

2 out of 5 eggsDidn't work

Pros: Gigabit ports

Cons: Wireless kept disconnecting on all devices, returned and got the Tenda W1801R it's awesome!

Manufacturer Response:

Dear Danyale,

Thank your for your time in posting a review about our products. We are sorry to hear about the connection issue have you tried reseting the router to factory default? is the router's firmware updated? If there is anything else that I can help or assist you with just email me at customerloyalty@asus.com and place the case#N150720143 in the subject line for reference.

Thank you for choosing ASUS!

Best regards,
Jerry A
ASUS Customer Loyalty

Did you find this review helpful? Yes No

  • Bo K.
  • 6/10/2015 6:07:01 AM
  • Tech Level: Average
  • Ownership: 1 day to 1 week
  • Verified Owner

2 out of 5 eggsA little disappointment

Pros: The delivery was fast. After receiving my order, I just keep it until today.
I was disappointed when I open the box. There were many scratch and unknow white powder.

Cons: I felt so bad and I didn't installed the router. In my past order, the consition of the SSD was good and had clean feature outside.
Regarding to purchase for refurbished item, I am afraid.
I have a pity that I can't upload the photo for bad condition.

Manufacturer Response:

Dear Bo,

Thank your for your time in posting a review about our products. We are sorry to hear that the unit was in bad condition when you received it. Let me assist you, I just want to check if you were able to set up the router if it is working, All ASUS products undergo intensive quality control testings and final inspections for both hardware and software before sending it out to the stores worldwide. ASUS provides warranty for the unit in order to fix or repair any isolated factory escape defect.

For further assistance, please email me at customerloyalty@asus.com and place the case#N150721379 in the subject line for reference.

Thank you for choosing ASUS!

Best regards,
Jerry A
ASUS Customer Loyalty

Did you find this review helpful? Yes No

  • Victor L.
  • 5/16/2015 7:34:22 AM
  • Tech Level: Average
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsGarbage

Pros: Nice design.

Cons: Died after 9 months. I'll never buy a refurbished router ever again.

Manufacturer Response:

Dear Victor,

On behalf of ASUS I want to thank you for using our product and for posting this review. I apologize for the inconvenience caused. Let me go ahead and further assist you. If you are having problems with the router, can you please provide me with further details regarding the issue so I can help you. For further technical assistance or if you want to discuss this matter with me, please email me at customerloyalty@asus.com and put case # N150765221 in the subject line for a reference.

I'm here to help you and all others with these issues, as our customer loyalty department dedicated to bringing a resolution to all issues related to our products.

Thank you for choosing ASUS.

Best regards,
Donabell
ASUS Customer Loyalty

0 out of 1 people found this review helpful. Did you? Yes No

  • JEON H.
  • 4/22/2015 11:37:45 PM
  • Tech Level: Average
  • Ownership: less than 1 day
  • Verified Owner

5 out of 5 eggsgood

Pros: fast, nice

Cons: usb 3.0 is bad for 2.4 wifi

1 out of 1 people found this review helpful. Did you? Yes No

  • yu g.
  • 4/12/2015 2:50:09 PM
  • Tech Level: Average
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggs

Pros: Great Looking router in living room

Cons: 2.4GHz only worked for less than 2 months. I am glad I bought extended warranty.

Manufacturer Response:

Dear Valued Customer,

Thank you for making an effort in posting this review and we appreciate it. I do apologize for any inconveniences or troubles this recent encounter may have caused for you. I understand that you're having an issue with the signal/ranges. Please be advised, if you are experiencing a intermittent connection, please try to place the router to a different location. That's why you encountered the disconnection from the internet due to interference. Elevate your router away from floors. You’ll get better reception if the router is on a desk, not on the floor. You should also pay attention to the kinds of materials the router is near. For example, placing the router on a metal desk or up against a metal wall will cause problems. Signals can travel through a wood desk easily, but metal will obstruct the signals. This is the examples appliances can cause wireless interference, including cordless phones, baby monitors, and microwave ovens.

Please try these steps for resolution: (Each of the steps is a separate attempt to fix the problem. If one step works, you do not have to proceed with the other steps.)
>Adjust the placement of your router. Simply adjusting the placement and orientation of the wireless router may improve 5GHz and 2.4GHz signal strength.
>Adjust the antennas on the router. Try adjusting the antennas to achieve the best performance of your 5GHz and 2.4GHz networks.

For further technical assistance or if you want to discuss this matter with me, please email me back at customerloyalty@asus.com and put case # N150765254 in the subject line for your reference.

I'm here to help you and all others with these issues, as our customer loyalty department dedicated to bringing a resolution to all issues related to our products.

Thank you for choosing ASUS.

Best regards,
Donabell
ASUS Customer Loyalty

0 out of 1 people found this review helpful. Did you? Yes No

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Item#: N82E16833320156
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