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Item#: N82E16833320174

ASUS RT-AC68U Wireless-AC1900 Dual Band Gigabit Router IEEE 802.11ac, IEEE 802.11a/b/g/n AiProtection with Trend Micro for Complete Network Security

  • Up to 600+1300Mbps Wireless Data Rates
  • Three times faster performance than 802.11n routers
  • Broadcom TurboQAM technology
  • Wireless-N data rate to 600 Mbps for 33% faster performance

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  • Overview
  • Specifications
  • Warranty & Returns
  • Reviews

Learn more about the ASUS RT-AC68U

Warranty, Returns, And Additional Information
  • Warranty
  • Limited Warranty period (parts): 2 years
  • Limited Warranty period (labor): 2 years
  • Read full details

Customer Reviews of the ASUS RT-AC68U

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  • Robert K.
  • 8/29/2015 1:34:42 PM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year

5 out of 5 eggsOutstanding performance

Pros: This thing just works. Admittedly, I'm not a gamer or superuser, I just wanted something that had good dual band wireless performance and didn't fall over when a bunch of different devices were using it (14 wired, 6 wireless as of this writing), and this fits the bill for me perfectly.

My Roku boxes that connected to this wirelessly on 5 gig went from streaming pretty mid rez images to full HD quality immediately. I really like being able to segregate devices between the two wireless bands.

I had been using inexpensive low end wireless routers for years, and boy, what a difference this thing made! I now understand that the router is not something you want to skimp on.

I usually put my 'tech knowledge' rating at a '5', but in this case, because I don't obsessively and endlessly tweak a router once it's working, and don't load custom firmware, and don't make it my life's mission to eke out the last 2% of performance, I made it a '4'.

Cons: None so far. Really, none.

Other Thoughts: When Time Warner got stupidly greedy and went from a free cable modem/router to charging $5/mo, then $8/mo, then an additional $5/mo for wireless, I looked around for a better solution. I found the Netgear CM500 modem (outstanding!) on sale here, and needed a wireless router.

During my research, I stumbled across the T-Mobile customer deal (free), and got that version of this router. With latest available firmware 3.0.0.4.376_3108 in the thing out of the box (updates come from T-Mobile, not ASUS), it has been flawless. No disconnects, no reboots, ridiculously simple to get going - powered it up, plugged it into the modem and my three switches, and in less than a minute all wired devices were on the Internet. Took another ten minutes to configure the wireless side, and haven't had an issue since.

Seriously unsure of where all these problems and negative reviews come from. I would have written the same review if I had paid for this thing. It's been running for 38 straight days since I got it (according to its log). It just rocks.

Did you find this review helpful? Yes No

  • James P.
  • 8/18/2015 5:07:51 PM
  • Tech Level: High
  • Ownership: 1 day to 1 week

2 out of 5 eggsjust ok

Pros: Looks Awesome
Interface
Easy to set up
No install CD needed

Cons: Boggs down on Downloads
Hard to reset url AICloud if you need to change it
VERY slow when downloading and multiple devices attached

Other Thoughts: I bought this router after leaving my linksysE300 for the ASUS 1200, then I bought the AC900. The looks of the routeris what caught my eye, then as I read the specs it sounded great. Said it was a lot faster than the AC1200 router I was currently using. After 2 days of use I have had to restart the router multiple times from complaints no wireless connection "dad our wireless is boo boo" not something you want to hear from your kids about a router I thought was going to be SUPERIOR to any other router I have ever owned, I was downloading a large file, while trying to watch some certification video and the certification video was cutting out. I was pleased with this router, but no so pleased at the current moment. I will give it 2 more weeks, then I will return the router and go back to using the AC1200.

Manufacturer Response:

Dear James,

We want to thank you for posting this review, we are sorry to hear your experience with the ASUS router I understand that your are dissapointed with the router, please allow me to assist you. Are you experiencing the issue with your 5GHz or 2.4GHz frequency? was the router's firmware updated? Please follow the troubleshooting steps below to try to fix the issue.

1.Switch to a different browser
2. Remove unwanted add-ons, extensions, and plugins
3. Close unused tabs
4. Allow (some) cookies and caching
5. Change your wireless device to a different channel
6. Reposition your wireless router
7. Avoid interference from other wireless devices
8. Use an Ethernet cable.
9. Try to test with 5ghz to see the difference
10. Try with different wireless computer or other wireless devices and compare the speed
11. Bypass router and connect PC directly to the modem then check the speed.
12. Update the firmware
13. Restore the router to factory defaults
14. Reconfigure the router

For further technical assistance or if you want to discuss this matter with me, please email me at customerloyalty@asus.com and put case #N150876930 in the subject line for a reference. I'm here to help you and all others with these issues, as our customer loyalty department dedicated to bringing a resolution to all issues related to our products.

Thank you for choosing ASUS.

Best regards,
Jerry
ASUS Customer Loyalty

1 out of 3 people found this review helpful. Did you? Yes No

  • Robert T.
  • 8/17/2015 12:03:50 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year

3 out of 5 eggs2.4 Band disconnects at random

Pros: Dual band, good range

Cons: About 2 months ago, started randomly disconnecting on 2.4Ghz band. Applied firmware updates, even tried resetting to factory defaults; problem still exists. Started out being a great router, now almost worthless, as most of my devices are 2.4 only. 5 Ghz side never gives a problem, other than short range, which is common across brands

Manufacturer Response:

Dear Valued Customer,

I want to thank you for posting this review and we are sorry to hear your experience with the router. On behalf of ASUS we apologize for any inconvenience this issue has caused you. Please allow me to assist you, have you tried reconfiguring the router? changing bandwith? was the wired connection also having an issue? are all your devices experiecing the same issue? What is the firmware version that is currently installed to your unit and also please try to turn off the modem and router then after 10 seconds turn them on again and press the reset button (hard reset) of the router for 8 seconds to reset it then try to set up the router and check if the issue is still the same?

For further technical assistance or if you want to discuss this matter with me, please email me at customerloyalty@asus.com and put case #N150853739 in the subject line for a reference. I'm here to help you and all others with these issues, as our customer loyalty department dedicated to bringing a resolution to all issues related to our products.

Thank you for choosing ASUS.

Best regards,
Jerry
ASUS Customer Loyalty

Did you find this review helpful? Yes No

  • Gail S.
  • 8/16/2015 9:49:50 PM
  • Tech Level: Somewhat High
  • Ownership: 1 week to 1 month
  • Verified Owner

4 out of 5 eggsA very nice router, made even better by DD-WRT support

Pros: Dual core processor. A very nice high performance router. Solid DD-WRT support.

Cons: I have yet to have it make me breakfast...

Other Thoughts: I can't comment on the stock firmware, but with DD-WRT I have had no wifi drops, or service drops of any kind. Just be aware that you should research the latest beta versions of DD-WRT if you intend to use DD-WRT like I do. The beta versions are beta, and there can be issues. Look for the beta version thread and see what other people are posting before you choose your beta version, and pay special attention to those who are using this specific router. You will save yourself a lot of potential problems if you do that.

1 out of 1 people found this review helpful. Did you? Yes No

  • John D.
  • 8/8/2015 11:20:25 PM
  • Tech Level: High
  • Ownership: 1 week to 1 month
  • Verified Owner

2 out of 5 eggsGreat when it doesnt constantly disconnect

Pros: - feature set
- web interface
- signal strength/speed
- aesthetics

Cons: -simply can't keep a stable connection. replaced an old 50 dollar ghetto @ best buy with this. went back to the 50 dollar ghetto. (yes, i downloaded the most recent firmware and even attempted to use merlin's firmware). drops connection on average twice a day. infuriating for such an expensive piece of equipment. asus quality control has become absolutely horrid. and yeah they'll respond to your review and say ooooh no sir i'm sooooo sorry about that issue have you tried this and that and this and then eventually send you the exact same faulty rubbish.

Other Thoughts: i wish i had read more reviews on this product before purchasing it.

i've been a fan of asus for years but can tell you from experience their quality control has tanked. i'm really sad to say but it looks like i'm going to have to move away from asus products.

Manufacturer Response:

Dear John,

I want to thank you for posting this review, we are sorry to hear your experience with the router. On behalf of ASUS we apologize for any inconvenience this issue has caused you let me assist you. I understand that you are upset with the product however, can you give more information of the steps that you have taken to try to fix the issue? have you tried powercycling router and the modem at the same time then aftern ten seconds turn it on then do a hard reset on the router for 5 to 8 seconds then try to set it up again?

For further technical assistance or if you want to discuss this matter with me, please email me at customerloyalty@asus.com and put case #N150829676 in the subject line for a reference. I'm here to help you and all others with these issues, as our customer loyalty department dedicated to bringing a resolution to all issues related to our products.


Thank you for choosing ASUS.

Best regards,
Jerry
ASUS Customer Loyalty

1 out of 2 people found this review helpful. Did you? Yes No

  • Anonymous
  • 8/6/2015 12:25:12 PM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year
  • Verified Owner

4 out of 5 eggsPerformance, Aesthetics, Price

Pros: -Attractive unit
-Decent QoS
-Very easy to configure with nice interface
-Huge antennae (could be a con)
-Excellent 2.4Ghz range
-Reliable so far
-Gracefully functions as an access point, would love to try multiple at once

Cons: -Average 5Ghz range
-One or two random reboots in ~6 months
-Forwarding could be better implemented
-You have to agree to Terms of Service for real time traffic monitoring

Other Thoughts: This was a great upgrade from our EA6500 which gave us every single problem it is infamous for, and ironically this Asus cost less.

From my experience with this product it seems Asus is head and shoulders above the "L" company...

1 out of 1 people found this review helpful. Did you? Yes No

  • Edward W.
  • 7/27/2015 7:57:56 AM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggs

Pros: FAST! Easy interface. Setup was 15 minutes and have not had a problem in the 8 months I've had it.

Cons: Gets somewhat hot but doesn't seem to bother it any.

1 out of 1 people found this review helpful. Did you? Yes No

  • Christopher Z.
  • 7/26/2015 5:20:18 PM
  • Tech Level: High
  • Ownership: 1 week to 1 month
  • Verified Owner

3 out of 5 eggsGreat router, poor FTP server

Pros: I went from speeds of about 15Mbps down to 180 with this thing! Amazingly faster speeds for all of my devices with longer range.

Cons: One of the main reasons that I chose this router was because of the FTP server feature. However, when I plug in a newly purchased 16GB USB drive, it says it's 0GB. I reformat it FAT32 and put it back in, reboot, still 0GB. If I put an old USB 2.0 drive in, it shows up fine on both ports. I'm on latest firmware and still doesn't work.

Other Thoughts: It's nice to offer so many features in one device, but please make sure they all work.

Manufacturer Response:

Dear Christopher,

I want to thank you for posting this review and I understand that you have an issue with the router. On behalf of ASUS we apologize for any inconvenience this issue has caused you but let me go ahead and further assist you. Have you tried restoring the router to factory defaults or powercycle the router then use the FTP server again.

For further technical assistance or if you want to discuss this matter with me, please email me at customerloyalty@asus.com and put case #M150776669 in the subject line for a reference. I'm here to help you and all others with these issues, as our customer loyalty department dedicated to bringing a resolution to all issues related to our products.

Thank you for choosing ASUS.

Best regards,
Jerry
ASUS Customer Loyalty

1 out of 2 people found this review helpful. Did you? Yes No

  • Steven F.
  • 7/24/2015 11:02:33 PM
  • Tech Level: Somewhat High
  • Ownership: 1 week to 1 month
  • Verified Owner

3 out of 5 eggsGreat router in some ways, not so great in others

Pros: Seriously increased my range and speed in back corners of my house. Installed fairly easy. No drops. Great software. A steal on sale for under $160.

Cons: Very disappointed that neither of my two Canon printers will work as a network printer on this router thru the USB ports. Had no problems with my previous Belkin N router. My printers would work for a day or so on the Asus and then not work. Updating firmware did not help. After multiple attempts of trying to re-install the printers, and getting them to work, only to fail again an hour or a day later, I finally gave up and connected the printers directly to my PC. Very surprising that Asus fails so miserably regarding network printing when every other router I've had has worked perfectly wit this feature.

Other Thoughts: Avoid this router if network printing is critical to you. Asus does provide a small list of approved printers so maybe you won't have a problem if your printer is on this list.

If your only concerned with range and speed, this router is a great choice.

Manufacturer Response:

Dear Steven,

I want to thank you for posting this review and I understand that you have an issue with the router. On behalf of ASUS we apologize for any inconvenience this issue has caused you but let me go ahead and further assist you. Have you tried to resetting the router to factory defaults? if you updated the firmware have you tried downgrading it?

For further technical assistance or if you want to discuss this matter with me, please email me at customerloyalty@asus.com and put case #M150776023 in the subject line for a reference. I'm here to help you and all others with these issues, as our customer loyalty department dedicated to bringing a resolution to all issues related to our products.

Thank you for choosing ASUS.

Best regards,
Jerry
ASUS Customer Loyalty

Did you find this review helpful? Yes No

  • Kyungho B.
  • 7/19/2015 4:09:56 PM
  • Tech Level: Average
  • Ownership: 1 week to 1 month
  • Verified Owner

1 out of 5 eggsDead 2 weeks later

Pros: Fast, USB3, Good looking

Cons: Drop connection every once or twice a day. Finally, It's dead.

Other Thoughts: Don't buy this.

Manufacturer Response:

Dear Kyungho,

I want to thank you for posting this review and I understand that you have an issue with the router. I apologize for the inconvenience this issue has caused you but let me go ahead and further assist you. Let me assist you, have you tried powercycling the router? restore to factory defaults to try to fix the issue? and was your firmware updated?

For further technical assistance or if you want to discuss this matter with me, please email me at customerloyalty@asus.com and put case #N150755883 in the subject line for a reference.

I'm here to help you and all others with these issues, as our customer loyalty department dedicated to bringing a resolution to all issues related to our products.

Thank you for choosing ASUS.

Best regards,
Jerry
ASUS Customer Loyalty

1 out of 2 people found this review helpful. Did you? Yes No

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