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Item#: N82E16833320174

ASUS RT-AC68U Wireless-AC1900 Dual Band Gigabit Router IEEE 802.11ac, IEEE 802.11a/b/g/n

  • Up to 600+1300Mbps Wireless Data Rates
  • Three times faster performance than 802.11n routers
  • Broadcom TurboQAM technology increases wireless-N data rate to
  • 600 Mbps for 33% faster performance
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Learn more about the ASUS RT-AC68U

Quick Info

Warranty

  • Limited Warranty period (parts): 2 years
  • Limited Warranty period (labor): 2 years


Customer Reviews of the ASUS RT-AC68U

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  • Jeremiah B.
  • 4/1/2015 2:27:44 PM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggs

Pros: It works so well compared to the router I had, I actually got rid of a repeater and have even better signal without the repeater. The range on this is crazy and has a solid signal that I have been able to attach any device to with no problem. The Intel Centrino 7260 AC card works very well with this router. I have up to 4 laptops, 3 cell phones and 4 other devices attached to this with NO problems at all.

Cons: None so far. I do wish the warranty period was longer. For the price you pay you think you would get more than two years. They don't seem to have much faith in their own product.

Did you find this review helpful? Yes No

  • andrew m.
  • 4/1/2015 1:15:35 PM
  • Tech Level: High
  • Ownership: more than 1 year
  • Verified Owner

5 out of 5 eggsBest router ever

Pros: Been Rockin it over a year with out resetting.

Cons: NONE

Did you find this review helpful? Yes No

  • Michal C.
  • 3/23/2015 2:26:08 PM
  • Tech Level: Average
  • Ownership: 1 day to 1 week
  • Verified Owner

5 out of 5 eggsGreat Router

Pros: Great router. Works out of the box. Has some extra features that other routers do not have. One of them is torrent support. Yes it comes with built in torrent client that works pretty well.Great range of wifi signal. Very easy to setup. Personally I do not think there is need to flash the router with the third party firmware like WRT etc . Great hardware. If you want to put dome stress on CPU get the torrent client to work.

Cons: price

Did you find this review helpful? Yes No

  • CRAIG P.
  • 3/20/2015 11:11:05 AM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year

3 out of 5 eggsUSB 3.0 problems

Pros: Good wireless performance on both 2.4 and 5 Ghz bands.
802.11ac and 802.11n speeds are top-notch.

Cons: I have never been able to use the sharing capability supposedly provided by connecting an external HDD to the USB 3.0 port. The only USB 3.0 device it has ever recognized is an Adata USB-3 flash drive. Any external USB 3.0 HDD I have tried is not recognized. (WD Passport, OWC, Seagate, Toshiba, to name a few..) Connecting a USB 3.0 HDD to the USB-2 port confirms the HDD is actually working as it is immediately recognized. With the help of Asus tech support, it was surmised the unit was defective. A second, replacement model works exactly the same - NO USB 3.0 RECOGNITION of an external HDD. And yes, the firmware is up-to-date.

Other Thoughts: FYI...I have the T-Mobile Cellspot version of this device. My understanding is that the T-mobile device is a clone built by Asus from this model for the wireless carrier. It just has wireless calling set as the priority service.

Manufacturer Response:

Dear Valued Customer,

We appreciate your effort in posting this review and thank you for using our product. I understand that you have problem with the USB 3.0 since it's noot detecting any device that you connect to it. I want to apologize for any inconvenience this issue have caused you. I want to help you with this issue. For a speedy troubleshoot please provide the following: config file, and router system log, and the firmware version you are currently using. For further assistance, please email me at customerloyalty@asus.com and put case # N150376048 in the subject line for your reference.

I'm here to help you and all others with these issues, as our customer loyalty department dedicated to bringing a resolution to all issues related to our products.

Thank you for choosing ASUS.

Regards,
Mark
ASUS Customer Loyalty

Did you find this review helpful? Yes No

  • Anonymous
  • 3/15/2015 9:36:20 AM
  • Tech Level: High
  • Ownership: 1 week to 1 month
  • Verified Owner

5 out of 5 eggsMakes you question 'old' tech

Pros: 1. A quick setup wizard is available for novice users but advanced is the way to go.
2. The router sites behind the TV and the signal strength and link quality are top notch.
3. There are more features on the unit than I have time to use.
4. External detachable antennas ~ even though the standard ones are working just fine!
5. Allows for both bands to have the same ID and encryption. This is huge in a house with both n and ac devices.
6. Firmware updates are still being provided and released.
7. Great pricing + Great features = Great value

Cons: Didn't buy it sooner because I just got married so we went a N900 route.

Other Thoughts: A lot of careful research went into my decision on whether or not to buy a AC1900 or a newer unit from either Netgear or Asus. Even when comparing the Asus to the newer Netgear models, the AC68U still came out ahead.

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  • Colin I.
  • 3/11/2015 10:23:03 AM
  • Tech Level: Average
  • Ownership: 1 day to 1 week

5 out of 5 eggsVery Good!

Pros: So I bought this from a different store (Sorry newegg). But it has worked great. We have a smart TV, 3 laptops, xbox, 4 smartphones, and a tablet.

We all constantly stream videos, play online games and download things simultaneously. We had a hard time with other routers, but as soon as we got this, all of our issues went away!

It is very fast! It gives you the ability to name the 2.4GHz and 5GHz connections different wi-fi names and passwords which makes it easy to allocate devices. The program that allows you to manage the router is great and easy to use. Lots of features!

It handles all devices well and has great strength sending signals through several walls and across the house.

Cons: It was a little difficult to set up, it took me probably a total of 40 minutes, but it was worth it.

Other Thoughts: I would definitely purchase this if you are having connectivity issues. It is expensive, but it should work great and last a long time. Even when you pick up the device, it feels very high quality.

Did you find this review helpful? Yes No

  • Richard R.
  • 2/20/2015 10:42:24 AM
  • Tech Level: High
  • Ownership: more than 1 year

1 out of 5 eggsStay away. Don't belive the hype or the marketing

Pros: Looks nice. UI looks nice too. That's about it.

Cons: Expensive. More hype than actual function. Disappointed when we got this router. Wireless began to fail in just under a year.

Our wireless devices are now in a constant state of disconnecting and reconnecting. Some devices can't even connect. Customer support is nonexistent. Tried submitting an online inquiry and received multiple errors before it was finally accepted. Waited four days for a response. Still waiting...

Other Thoughts: This router worked ok for almost a year. It is nothing special. At about 11 months, the wireless functionality started to fail. Devices disconnect and then reconnect literally every 2-5 minutes. It is a constant cycle of disconnecting and reconnecting. Some devices can't even connect. It's so bad, we have completely stopped using wireless here in our home office.

We upgraded to the latest firmware. That didn't help. Then we downgraded back to an earlier firmware. That didn't help either. Resetting to factory settings didn't help either.

We checked with our internet provider to make sure it wasn't a internet service issue. After several diagnostic tests on our lines and cable modem, it was determined that there was no issue with our internet.

We had the hardest time submitting a service request/ inquiry on the Asus website. One submission finally went through. The email said they would respond in up to 48 hours. Four days later, we still haven't heard anything. Tried submitting another inquiry. Had the hardest time submitting that form before one was finally accepted.

If you get this router, and if it begins to fail, be prepared to be extremely frustrated by the lack of customer service.

We have spent $200+ on a wireless router that worked ok for less than a year.

Manufacturer Response:

Dear Valued Customer,

Did you read the important notice that said to reset your device after updating to prevent WiFi issues. If you have not tried this step then please do so followed by a 10 second power cycle to make sure the capacitors are completely drained of power. If you still need technical assistance with your device please contact our support channels via live chat, phone 812 282 2787, or email. Please please use case number # N150289007 for reference to your issue. I'm here to help you and all others with these issues, as our customer loyalty department is dedicated to bringing a resolution to all issues related to our products.

Sincerely,

Adam
ASUS Customer Loyalty
Networking_support@asus.com

2 out of 4 people found this review helpful. Did you? Yes No

  • Kjetil S.
  • 2/19/2015 1:40:26 PM
  • Tech Level: Somewhat High
  • Ownership: 1 day to 1 week
  • Verified Owner

5 out of 5 eggsGreat!

Pros: Where to start.
VPN,
Management
Speed - throughput WLAN.
Streaming Wireless to TV - FLAWLESS.
All computers supporting 5GHz get full speed.

Upgraded from Netgear WNDR3400 router to this is like going from VW to Ferrari.

Cons: Little pricey.
Not as many rules in Firewall for port forwarding.

1 out of 1 people found this review helpful. Did you? Yes No

  • Peter W.
  • 2/16/2015 4:31:28 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsGood Router, when it works

Pros: Looks nice, fast arrival, 3 antenas.

Cons: Works sporadically, cannot reach Asus support, hard to read serial numbers, ie ow or zero, one or I. Upgraded the Firmware several times, Asus had a fault whereby others could gain control. Still the Router goes down at odd times, tried different electrical connections, no help, reset several times a day to factory settings to no avail..

Other Thoughts: Will try to RMAt o Newegg, their support is usually good.

Manufacturer Response:

Dear Dataman

We do value your effort and time in posting your thoughts about this particular product. I would like to personally assist you on this matter. Can you please tell me more about the issue that you experienced with the router? Kindly email me at customerloyalty@asus.com and place case # N150376195 in the subject line for a reference.

Best regards,

Manuel

ASUS Customer Loyalty

2 out of 3 people found this review helpful. Did you? Yes No

  • Thomas M.
  • 2/13/2015 11:22:20 AM
  • Tech Level: High
  • Ownership: 1 week to 1 month
  • Verified Owner

1 out of 5 eggsProblems Out Of The Box

Pros: Great feature set, good wireless distance, clean well laid out interface

Cons: Poor quality control, unable to maintain a stable internet connection, constantly dropping 30-50% of packets even over wired connections.

Other Thoughts: I bought this router to replace a D-Link N series router based on the many good reviews it got on this site and others. Unfortunately, while 49% of the reviewers on this site gave it 5 stars, I should have paid more attention to the 21% that gave it 1 star. Right out of the box the unit was unable to maintain a solid internet connection. Even when connected to this router with a wired ethernet connection, multiple extended ping tests to sites such as Google, Yahoo and others consistently showed packet loss of between 30 and 50%. Firmware upgrades and multiple reboots of the unit did not help i the least. If I bypassed this router and plugged my PC directly in to the cable modem, or if I plugged my PC back in to my old router the packet loss immediately disappeared. I did MANY tests of this unit over the course of a week with different PC's connected both wired and wirelessly all with the same results.

I have RMA'd the unit with Newegg and am currently waiting on a replacement. Hopefully the replacement I get won't have the same problems as the original. I understand that any product out there will have a certain percentage of manufacturing defects, but based on the number of 1 star reviews this product has gotten, this particular router seems to have major issues. Of course I am also not very happy to have to add the shipping costs of an RMA onto an already expensive router that was bad right out of the box.

I'll update this review after I test out the replacement from the RMA

Manufacturer Response:

Dear Thomas M.

I certainly understand your concern with the router that you have. I do apologize for all of the inconvenience it caused you. Have you tried changing the channel bandwidth to 40 or 80 MHz? It will increase the strength frequency or signal of the router. Also, placement takes a huge roll as well be sure to place the router up high and no near the floor as signal tends to get distorted sometimes refracted back up causing interference. Kindly email me at customerloyalty@asus.com and place case # N150376264 in the subject line for a reference.

Best regards,

Manuel

ASUS Customer Loyalty

1 out of 2 people found this review helpful. Did you? Yes No

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