Skip to: | |

Newegg.com - A great place to buy computers, computer parts, electronics, software, accessories, and DVDs online. With great prices, fast shipping, and top-rated customer service - once you know, you Newegg.

If you are reading this message, Please click this link to reload this page.(Do not use your browser's "Refresh" button). Please email us if you're running the latest version of your browser and you still see this message.

Newegg.com - Computer Parts, Laptops, Electronics, HDTVs, Digital Cameras and More!

PremierTry Message.
Home
Home > 
Networking > 
Wireless Networking > 
Bluetooth Adapters > 
ASUS > 
Item#: 9SIA0AJ3T50828

ICON Loading...
  • Specifications
  • Warranty & Returns
  • Reviews

Learn more about the ASUS USB-BT400/US

Warranty, Returns, And Additional Information
  • Warranty
  • Limited Warranty period (parts): 90 days
  • Limited Warranty period (labor): 90 days
  • Read full details

Customer Reviews of the ASUS USB-BT400/US

Do you own this product? Write a Review

ICON Loading...

Filter Results

Go
  • Robert O.
  • 3/10/2016 6:13:10 PM
  • Ownership: 1 week to 1 month
  • Verified Owner

3 out of 5 eggsworked fine but the plastic cover come off first day

Pros: The RF part seemed to work fine.

Cons: OK the device worked fine but the first time I grabbed the plastic case to pull it out of the USB port the cover fell apart. I had
to go and buy model glue to put the 2 halves back together. There seemed to be nothing much holding them together so
any squeezing to grab the "handle" to pull it out just separated the 2 black plastic cover / handle pieces . I figured the $2.69
to buy the glue was easier than to send it back................

Did you find this review helpful? Yes No

  • Anonymous
  • 2/26/2016 10:02:37 AM
  • Ownership: 1 week to 1 month
  • Verified Owner

5 out of 5 eggsWorks like a dream

Pros: Slim/small
Good range
Functioned properly on first attempts to connect my various Bluetooth gadgets w my pc
Works with Windows 8.1

Cons: No cons.

Other Thoughts: Comes with an install disc that I used first - I didn't try to see if it was "plug and play" or if appropriate drivers would be automatically downloaded and installed. I went straight for the install disc & auto ran the install wizard.

Did you find this review helpful? Yes No

  • Brandon R.
  • 10/26/2015 11:27:14 PM
  • Ownership: more than 1 year

1 out of 5 eggsBSOD

Pros: cheap

Cons: I kept using Windows 7 long after 8 release because anything that connects to this will crash and give a "kernel boost auto acquisition raised irql" error message forcing a restart where I have seen it loop on crashes unless you remove the device in settings then try again and you might have to restart the service to get it to finally work. I bought another one and it does the same thing on Windows 10. So, everytime your battery is low on one device you have to save and close everything for the imminent crash when you try connecting another device.

Other Thoughts: I was going to buy an ASUS motherboard, but not after dealing with this product. I have tried everything to make it work correctly: different ports reinstall the software with/without compatability mode. It's all hit or miss on this thoroughly documented problem. It is surprising to me that this is the "best rated" on newegg so this is my public service announcement: AVOID THIS ADAPTER IF YOU HAVE WINDOWS 8/10

Manufacturer Response:

Dear Brandon,

We want to extend our sincerest apology for any inconvenience this has caused you. We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible. I do understand that you're having an issue with the adapter. To isolate the issue, have you try to use it to a different PC or Laptop that is only compatible with OS to see if that will help with the issue?

Please be advised that the OS Supported are:
Windows® 8 , 32bit/64bit
Windows® 7 , 32bit/64bit
Windows® XP, 32bit/64bit

You can also download the latest driver from this link; http://support.asus.com/Download.aspx?SLanguage=en&m=USB-BT400&p=11&s=3

If you have another concern or issue, please email me back at customerloyalty@asus.com and put case # N151088318 in the subject line for your reference.

Thank you for choosing ASUS.

Best regards,
Donabell
ASUS Customer Loyalty

Did you find this review helpful? Yes No

  • Anonymous
  • 10/6/2015 8:46:40 PM
  • Ownership: 1 day to 1 week
  • Verified Owner

5 out of 5 eggsworks great!!

Pros: Easy to set up.
No hassle at all!!

Cons: None!!

Other Thoughts: I ordered this item for my gaming rig. Mainly so I can sync a ps4 controller up to play my games, an it works great!!

Did you find this review helpful? Yes No

  • Timothy B.
  • 9/30/2015 4:08:32 PM
  • Ownership: 1 month to 1 year
  • Verified Owner

3 out of 5 eggsEh.

Pros: It's bluetooth

Cons: Apparently when the stats say that you can get 30 feet of signal when unobstructed, that means that you also shouldn't put this on the back of your computer. I get a grand total of 3 feet if it is on the back...so now I have to see it on the front of my tower, taking up one of my front USB slots...but I may just be picky.

Manufacturer Response:

Dear Timothy,

Thank you for your time on posting this review regarding your ASUS wireless adapter. Please allow me to assist you.

When you say 30 feet of signal when unobstructed it means that you need to check for any interfering devices i.e. Cordless Phone / Microwave Oven / Bluetooth Devices this is to prevent the wireless adapter from having an intemittent connection so as long as there no device mentioned above you can still plug in the wireless adapter at the back of your computer.

If you need further technical assistance or if you want to discuss this matter with me, please email me at customerloyalty@asus.com and put case #N151001588 in the subject line for a reference. I'm here to help you and all others with these issues, as our customer loyalty department dedicated to bringing a resolution to all issues related to our products.

Thank you for choosing ASUS.

Best regards,
Jerry
ASUS Customer Loyalty

Did you find this review helpful? Yes No

  • Scott D.
  • 9/28/2015 4:32:22 PM
  • Ownership: less than 1 day
  • Verified Owner

5 out of 5 eggsWorks Great!

Pros: Works as advertised.

Cons: Windows 7 did not automatically detect the device making it non-plug and play.

However, the drivers can be found on the Asus Website: (Remove Spaces)
https:// www. asus .com/ us/ Networking/ USBBT400/ HelpDesk_Download/

Other Thoughts: Using it with an amazing pair of:
"Plantronics Backbeat Pro Wireless Active Noise Cancelling Headphones with Mic" that can be purchased here on NewEgg if one was to search what's between the quotes.

Did you find this review helpful? Yes No

  • Michael T.
  • 9/26/2015 9:06:26 AM
  • Ownership: less than 1 day
  • Verified Owner

4 out of 5 eggsworks

Pros: small

Cons: none

Did you find this review helpful? Yes No

  • Javier M.
  • 7/12/2015 1:30:05 PM
  • Ownership: 1 week to 1 month
  • Verified Owner

5 out of 5 eggsGreat Bluetooth Connection

Pros: Easy setup/installation with the CD it came with. No issues syncing up to my mouse and no lag on performance.

Cons: None so far.

Other Thoughts: This is a Class 2 device, so the range is not very far. Hoping Asus Makes a Class 1 Device soon for Bluetooth 4.0/4.1

Did you find this review helpful? Yes No

  • John M.
  • 6/25/2015 12:10:35 PM
  • Ownership: 1 day to 1 week
  • Verified Owner

5 out of 5 eggsGreat!

Pros: Works as advertised. Comes with software and installation was a cinch. I am a strong supporter of many things ASUS. Also many things newegg!

Cons: None.

Other Thoughts: I already had a fitbit dongle, and was concerned that it and this one would somehow conflict. I installed the ASUS software and adapter per the instructions, without removing the fitbit software, and everything works as it should.

Did you find this review helpful? Yes No

  • Renaud L.
  • 6/15/2015 10:30:50 AM
  • Ownership: 1 week to 1 month
  • Verified Owner

5 out of 5 eggsA little piece of tech that goes a long way

Pros: Works really well.
Drivers easy to install.
Configure once and forget.

Cons: Not really a con of the product, but of the bluetooth technology:
Wish we could have a higher transfer speed that would allow for better audio quality.

Did you find this review helpful? Yes No

ICON Loading...
Selected Items
Are you an E-Blast Insider? Subscribe Newegg e-Blast
PayPal
Shop without retyping payment details. Secure shopping made faster.
Check out with PayPal.
Home
Home > 
Networking > 
Wireless Networking > 
Bluetooth Adapters > 
ASUS > 
Item#: 9SIA0AJ3T50828
If the Adobe Reader does not appear when you click on a link for a PDF file, you can download Adobe Reader from the Adobe web site.