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Item#: N82E16833320208

ASUS RT-AC87U Dual-band 4x4 AC2400 4-port Gigabit Gaming Router with AiProtection Powered by Trend Micro

  • Wireless transfer rate up to 1734 + 600 Mbps
  • 4x4 MU-MIMO antenna
  • AiRadar Beamforming
  • Broadcom TurboQAM technology
  • Dual USB ports
  • ASUSWRT
  • AiProtection with Trend Micro
  • AiCloud 2.0

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  • Overview
  • Specifications
  • Warranty & Returns
  • Reviews

Learn more about the ASUS RT-AC87U

Warranty, Returns, And Additional Information
  • Warranty
  • Limited Warranty period (parts): 2 years
  • Limited Warranty period (labor): 2 years
  • Read full details

Customer Reviews of the ASUS RT-AC87U

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  • Gerry C.
  • 4/10/2016 7:58:43 PM
  • Ownership: 1 week to 1 month
  • Verified Owner

5 out of 5 eggsAn Absolute Beast

This review is from: ASUS RT-AC87U Dual-band 4x4 AC2400 4-port Gigabit Gaming Router with AiProtection Powered by Trend Micro

Pros: -Insane range with BeamForming.
-Extremely fast speeds, both wired and wireless.
-Full support for superior AsusWrt-Merlin custom firmware.
-USB 2.0 and 3.0 compatible.

Cons: -Takes almost two full minutes to boot.
-Runs hot when under load like most Asus routers.
-Even with AsusWrt-Merlin, firmware UI is still frustrating at times.

Other Thoughts: I bought this router for a client who lives in a very old, very solid house. Up until now, he was never able to have wireless coverage throughout the house without using at least two separate access points beyond the router. With the addition of this unit, the entire house had fast, full bar wireless coverage off the router alone. This thing isn't cheap but if you need big speed and big range, it's incredible at providing that, plus it has USB 3.0 capable ports for fast storage access. The firmware could be easier to use but it does support multiple custom ports, including the excellent and officially backed AsusWrt-Merlin. It does take way longer to boot up than it should and as with most Asus routers, it runs hot when it's busy so you have to make sure to keep it ventilated. Beyond that though, this is a top shelf router that's well worth the money.

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  • Anonymous
  • 4/5/2016 11:03:14 PM
  • Ownership: 1 day to 1 week
  • Verified Owner

5 out of 5 eggs

This review is from: ASUS RT-AC87U Dual-band 4x4 AC2400 4-port Gigabit Gaming Router with AiProtection Powered by Trend Micro

Pros: Great coverage!

Cons: None

Did you find this review helpful? Yes No

  • Duncan J.
  • 3/26/2016 5:42:54 PM

1 out of 5 eggsjunk

This review is from: ASUS RT-AC87U Dual-band 4x4 AC2400 4-port Gigabit Gaming Router with AiProtection Powered by Trend Micro

Pros: looks good

Cons: drops WAN connection, I reboot everyday. 5ghz connection lasted 2 weeks now gone. Lot of money for bad performance. tech help laughable. back to my 50 dollar netgear. Asus can come to my house, pick this up and give me a refund, when they do I might consider buying another Asus product

Other Thoughts: no

Manufacturer Response:

Dear Duncan,

Thank you for your time on posting this review, we are sorry to hear your experience with the ASUS router. Please allow me to assist you.

I know that you are disappointed with the device, you mentioned that you already called for support can we have the case number for me to check and review the troubleshooting steps made with the router? have you tried setting the unit to factory default or change the channel bandwidth?

For further assistance or if you want to discuss this matter with me, please email me at customerloyalty@asus.com and put case #N160392095 in the subject line for a reference. I'm here to help you and all others with these issues, as our customer loyalty department dedicated to bringing a resolution to all issues related to our products.

If ever you want to call our representatives please check link below for the contact numbers.

http://www.asus.com/us/support/CallUs

Thank you for choosing ASUS.

Best regards,
Jerry A
ASUS Customer Loyalty

0 out of 3 people found this review helpful. Did you? Yes No

  • Adam C.
  • 3/3/2016 8:37:23 AM

5 out of 5 eggsGreat Router

This review is from: ASUS RT-AC87U Dual-band 4x4 AC2400 4-port Gigabit Gaming Router with AiProtection Powered by Trend Micro

Pros: Never fails to max out my 125mb/s limit from comcast.
Lan ports work well
Updating firmware is a breeze
Allows turning off dhcp
Set DNS and WINS servers
Easy port forwarding with computer names instead of ips
Nice web interface
From my 1st floor, it reaches my basement, my second floor and my unattached garage with no loss of speed.

Cons: It isn't a 10gb/s switch.

Other Thoughts: If you care about page load times, I would recommend that you do not use Trend Micro's "Malicious Sites Blocking" it can add about two seconds to page load time. If you are getting this router you probably know what you are doing and don't need that kind of protection anyway.

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  • Anonymous
  • 2/17/2016 8:45:11 PM
  • Ownership: 1 month to 1 year
  • Verified Owner

3 out of 5 eggsokay I guess

This review is from: ASUS RT-AC87U Dual-band 4x4 AC2400 4-port Gigabit Gaming Router with AiProtection Powered by Trend Micro

Pros: Works well most of the time, range is pretty good (I have a 2 story house + basement; the router is in my basement and it reaches on the 2nd floor with full bars- nice) works nice when it's in the "most of the time" part..

Cons: It sometimes drops connection which is really REALLY annoying.. With a price tag of $250, I expect it to be stable ALL of the time, not just most of the time. Anyway, I'm on the fence with this router. It's good but it could (and should) be better. Wouldn't recommend it to everyone, especially people who are not very good with networking.

Manufacturer Response:

Dear Valued Customer,

Thank you for your time on posting this review, we are sorry to hear your experience with the ASUS router. Please allow me to assist you.

Please try the steps below to try to fix the connection issue.

Check for interfering devices i.e. Cordless Phone / Microwave Oven / Bluetooth Devices
Check the wireless settings {Wireless Channel: 1 / 6 / 11 }
Try to test with 5ghz
Try with different wireless computer or other wireless devices and check the connection if its stable
Try using the hard wire cable and check the connection if its stable
Bypass router and connect PC directly to the modem then check the connection if its stable
Update the firmware
Restore the router to factory defaults
Reconfigure the router
Change channel bandwidth to 40 Mhz then to 80, control channel to 157, DTIM to 3 and
Beacon Interval to 70.

For further assistance or if you want to discuss this matter with me, please email me at customerloyalty@asus.com and put case #N160288997 in the subject line for a reference. I'm here to help you and all others with these issues, as our customer loyalty department dedicated to bringing a resolution to all issues related to our products.

If ever you want to call our representatives please check link below for the contact numbers.

http://www.asus.com/us/support/CallUs

Thank you for choosing ASUS.

Best regards,
Jerry
ASUS Customer Loyalty

1 out of 1 people found this review helpful. Did you? Yes No

  • Sam L.
  • 2/4/2016 11:51:55 AM

1 out of 5 eggsNot a good router!

This review is from: ASUS RT-AC87U Dual-band 4x4 AC2400 4-port Gigabit Gaming Router with AiProtection Powered by Trend Micro

Pros: Looks cool

Cons: Constantly dropping users and super slow WAN speed, have to reboot 3-4 times a week and it will work for a few days sometimes 1 day then it's slow again. I am constantly looking on ASUS site for updates and always trying the newest updates hoping for a fix but nothing....horrible.... i have ac66u and n66u and they are fine....but this thing was a waste of my money...

Manufacturer Response:

Dear Sam,

Thank you for your time on posting this review, we are sorry to hear your experience with the ASUS router. Please allow me to assist you.

Can we have a detailed information about the issue? may I know also the steps that you have tried to try to fix the connection? Please try the steps below to try to troubleshoot the router's connection problem.

* Place your router in an open and strategic area since this device uses radio waves to communicate.
* Do not place your wireless device or computer right next to the router because the 18-inch radius around the router is a wireless dead zone.
* Ensure that the distance between the router and the wireless device is three (3) meters apart as this is the area with the best signal strength.
* Test if you are having connectivity issues with your ISP, connect one (1) computer directly to the modem using an Ethernet cable and observe the connection for a few hours. If you're still getting connectivity problems, contact your ISP for technical support.
* To resolve wireless speed and strength issues, it is recommended to use WPA-Auto Personal.
* If you wish to attain optimal Wireless-N speeds set your wireless security to WPA2-Personal.

For further assistance or if you want to discuss this matter with me, please email me at customerloyalty@asus.com and put case #N160215587 in the subject line for a reference. I'm here to help you and all others with these issues, as our customer loyalty department dedicated to bringing a resolution to all issues related to our products.

If ever you want to call our representatives please check link below for the contact numbers.

http://www.asus.com/us/support/CallUs

Thank you for choosing ASUS.

Best regards,
Jerry
ASUS Customer Loyalty

Did you find this review helpful? Yes No

  • Anonymous
  • 1/8/2016 7:45:18 PM

5 out of 5 eggsGreat Router!

This review is from: ASUS RT-AC87U Dual-band 4x4 AC2400 4-port Gigabit Gaming Router with AiProtection Powered by Trend Micro

Pros: Had this router for about 6 - 7 months now and with Asuswrt-Merlin firmware i haven't had any issues or drops with 15 devices connected. Stable overclock at 1400 with a laptop cooler.

Cons: None

Did you find this review helpful? Yes No

  • Anonymous
  • 1/7/2016 12:56:59 PM
  • Ownership: 1 week to 1 month
  • Verified Owner

5 out of 5 eggsBest Router I've ever owned!

This review is from: ASUS RT-AC87U Dual-band 4x4 AC2400 4-port Gigabit Gaming Router with AiProtection Powered by Trend Micro

Pros: I upgraded my FIOS router to the Quantum router and have had nothing but problems with constant dropped connections with all my wireless devices for the last 6 months. I recently purchased this router and my family couldn't be happier with no dropped connections and the range is great throughout the house. I upgraded the firmware to the latest at the end of December and I haven't run into any problems.

Cons: None so far.

Did you find this review helpful? Yes No

  • Anonymous
  • 12/28/2015 1:44:22 AM
  • Ownership: 1 day to 1 week
  • Verified Owner

5 out of 5 eggsHello.

This review is from: ASUS RT-AC87U Dual-band 4x4 AC2400 4-port Gigabit Gaming Router with AiProtection Powered by Trend Micro

Pros: Good price good product.

Cons: It is perfect!

Did you find this review helpful? Yes No

  • Nathan L.
  • 12/23/2015 8:51:35 AM
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsFirmware update killed it.

This review is from: ASUS RT-AC87U Dual-band 4x4 AC2400 4-port Gigabit Gaming Router with AiProtection Powered by Trend Micro

Pros: Purchased from newgg on 7/5/2015. Super fast when it was working. I loved the lay out of the console and setup.

Cons: I updated the firmware and it has gone completely unstable. Details below

Other Thoughts: Updated the firmware and now here are the list of problems.
WAN connections drops and reconnects, drops and reconnects constantly.
5G constantly stops working
I cannot change the lan settings at all. If I change the subnet, everything goes down on the wired network and my pc says there is an IP conflict. If I set my pc to a static IP on the same subnet (even default subnet after a reset), LAN is still down
If I click on the LAN>DHCP tab or the wireless tab, wired network goes down and get a screen that says settings have been changed, access router from wirless.

Steps taken to resolve. Tried 4 different firmware versions. Same results.
I held the reset button for 5 seconds, then started to rebuild my LAN subnet, as soon as I changed the subnet, everything goes down. All my nat policies are out the window
Reset to factory default, left everything at default, LAN and WAN constantly goes up and own.

I work from home and I'm completely dead in the water. Looks like I'll be driving to work for a while and hopefully ASUS or newegg can repair or replace it asap!

Manufacturer Response:

Dear Nathan,

Thank you for choosing ASUS products. We value your feedback and apologize for this inconvenience. I wanted to follow up with you to see if this issue was ever resolved. Did you send back to ASUS for repair? If so please allow me to help follow up on your current RMA to provide you with any type of status updates or ETA's. Please feel free to contact me direct at cl-frank@asus.com. Please include any case or RMA numbers when responding.

Sincerely,
Frank
ASUS Customer Loyalty

2 out of 2 people found this review helpful. Did you? Yes No

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Item#: N82E16833320208
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