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Item#: N82E16833365016

snom 2346 821 IP Phone

  • 2 x RJ-45 10/100/1000Base-T PoE LAN
  • 1 x Headset
  • 1 x Type A USB
  • 1 x Type B USB
  • Wired VoIP

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  • Overview
  • Specifications
  • Warranty & Returns
  • Reviews

The Snom 821 VoIP phone unites two of the biggest requirements for modern telephony in one device extraordinary VoIP technology and design. The SIP-based phone is optimized for professional use, from a technical standpoint as well as from its look.The Snom 821 comes with an integrated 1 Gigabit switch on board which enables connected devices to benefit from all modern network installations.

Learn more about the SNOM TECHNOLOGY 2346




Wired VoIP


IEEE 802.3/1
HTTPS (server/client)
Transport Layer Security (TLS)
2 x RJ-45 10/100/1000Base-T PoE LAN
1 x Headset
1 x Type A USB
1 x Type B USB
320 x 240 3.5" TFT LCD
Large call indication LED

37 keys, 9 LEDs

Local 5-way-conference

4 freely programmable and 16 customizable function keys

12 virtual keys

Full duplex speakerphone

WLAN ready through USB Type A

Excellent quality through wideband audio (snom klarVOICE)

Power over Ethernet

SIP RFC 3261

Security: SIPS/SRTP, TLS


National language support

XML mini browser


High-resolution TFT color display (8,9 cm (3,5 inch) 320 x 240pxl)

integrated 1 Gigabit switch

Comfortable and intuitive menu structure

5-way conferencing (bridge on phone)

Caller identification on display Directory (250 entries)

Import/export of directory/phonebook

Speed dial

Local dial plan

Lists of missed, received, and dialed calls (100 entries each)

Indication of calls on hold

Clock with automatic daylight-saving time, call timer

Call blocking (deny list)

Handling of up to 12 calls simultaneously
Warranty, Returns, And Additional Information
  • Warranty
  • Limited Warranty period (parts): 1 year
  • Limited Warranty period (labor): 1 year
  • Read full details

Customer Reviews of the SNOM TECHNOLOGY 2346

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  • Victor M.
  • 7/31/2013 12:05:56 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year

2 out of 5 eggsSpeaker Phone Echo...Echo...Echo

Pros: It's got a gig ethernet that supports VLAN
The Wiki is hands down the most informative that I've seen in a VoIP phone
Headset is very inexpensive and just works
Provisioning the phone with FreePBX endpoint management is a breeze
It just looks nice
HD voice is almost erie clear

Cons: The speaker phone on this model is basically unusable which is the only reason I give it such a low rating. I've been working with SNOM to no result. Essentially if you use HD voice your going to get an echo.....and let's face it if you don't need that then you could go with any other cheaper model.

Other Thoughts: They sent out a 3rd party engineer and he confirmed my findings. Not sure if it's a physical case issue or a firmware echo cancellation problem but it's a problem. I would look at another phone in the future.

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  • Bryan H.
  • 12/5/2012 2:52:44 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year

5 out of 5 eggsThese are great!

Pros: These phones are great! We have over 200 in production and they work great. Just make sure you update the firmware to the latest version.
Creating a custom provisioning template took a day or two to get setup, but now all my phones are pretty solid.
You can customize the display with whatever image you want (we use our companies logo).

Cons: The angle adjustment is fairly limited.

Other Thoughts: I dont know what that other guy is talking about. He probably didnt upgrade the firmware, like he should. Also, you cant knock a device because you got one that was DOA... it happens to everyone. Get over it!

This phone is great... dont worry about the first review.

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  • Anonymous
  • 2/8/2012 11:26:57 AM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsNot up to par at all

Pros: Good features, big screen

Cons: First one was DOA with a bad screen. The second one has to be rebooted once a week or all it does to the other end of the line is play a repeating tone when you try to call out. Rebooting is a 3 minute process at the very least.

Other Thoughts: I was trying this out as a replacement to the Snom 320's we use, but given the poor quality of the device I will be investigating another brand.

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