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Cisco Systems, Inc. > 
Item#: 9SIA25V2NN7207

Cisco Small Business RV320-K9-NA Dual Gigabit WAN VPN Routers

  • 20000 Simultaneous Sessions
  • < 250Mbps
  • 1Gbps Wired Speed None
  • Wired
  • 4 x 10/100/1000 RJ-45 ports
  • 1 x 10/100/1000 RJ-45 Internet port
  • 1 x 10/100/1000 RJ-45 DMZ/Internet port
  • Dual USB ports (3G/4G modem support)

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  • Overview
  • Specifications
  • Warranty & Returns
  • Reviews

Learn more about the Cisco Systems, Inc. RV320-K9-NA

Warranty, Returns, And Additional Information
  • Warranty
  • Limited Warranty period (parts): 2 years
  • Limited Warranty period (labor): 2 years
  • Read full details

Customer Reviews of the Cisco Systems, Inc. RV320-K9-NA

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  • Anonymous
  • 4/25/2016 12:37:13 PM

1 out of 5 eggsTERRIBLE router!!

Pros: I can't say anything good at all about this router. Cisco needs to stop selling it!

Cons: I had issues from the first day. Internet would run great for a few days then I would have to reboot. Then VPN is broken in so many ways. The IPsec doesn't work and I was told by support not to use The VPN client on the CD. I was told Cisco no longer supports using their own VPN client with this router and to download ShrewSoft client instead. Even it wouldn't work! PPTP was my fall back which did work ok but then when I had to setup VPN to connect site to site it started killing that! I started a support ticket with them and a month later I get an RMA. This has been by far the worst router I've ever installed. This pretty much killed the Cisco name for me. Maybe if you're buying a $2,500 router but for small businesses stay away from these.

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  • Anonymous
  • 4/20/2016 9:07:17 AM

1 out of 5 eggsHorryble - I own 2 CISCO RV320 for site-to-site VPN

Pros: - It is are pretty

Cons: VPN is stability is as bad as they say it is (look on CISCO forums).
Forced limitations are ridiculous and all over.
The VPN client does not work on recent OSs and there is no real replacement and you end up using PPTP. Even that is not good because of a known bug that crashed IPSEC site-to-site VPN at the moment a PPTP get's connected .. randoomly

Logs do not work on it, known bug, no resolve.

Other Thoughts: They are going to the bin!

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  • Craig C.
  • 4/19/2016 9:36:50 AM
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggsI like it a lot, but be aware...

Pros: Great Router

Cons: It is on the incompatible Routers list with Jive Communications, meaning they will give your VoIP system limited support when you have issues. So what I'm saying is, the only reason to reconsider buying this is if you are using VoIP; check with your VoIP provider first. The router shouldn't matter in this scenario, but somehow it does according to Jive.

Other Thoughts: Nice interface compared to many routers. Easy to port forward.

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  • Anonymous
  • 4/14/2016 1:25:52 PM
  • Ownership: 1 week to 1 month
  • Verified Owner

1 out of 5 eggsReserved MAC to IP reservation table limited!

Pros: None in this case.

Cons: MAC to IP reservation table limited to ONLY thirty devices.

Other Thoughts: This was bought to replace a small business clients seven year old home router. They have about forty five devices which connect to their LAN and they want each device to have their own dedicated/reserved IP based on MAC, even though they realize MAC's can be spoofed. They are also comfortable with how their present LAN works and want to continue seamlessly with their way of doing things.

The old home router has the capability to do this as the MAC to IP reservation table had not yet been completely filled. The RV-320 being seven years newer should have been able to do this with ease, after all it is sold as a small business router. But unfortunately it can't. It is limited to only thirty reserved MAC to IP addresses. This is very limiting for this client and and renders the RV-320 useless for their needs.

Furthermore this information can NOT be found online in any documentation or specifications from the Cisco or other websites.

The firmware was updated to latest version from Cisco as well. Limits still persist.

Since this is not useable for this client a return was initiated as a dissatisfied item here at NewEgg, NewEgg then promptly added a restocking fee to the return. Not happy.

1 out of 1 people found this review helpful. Did you? Yes No

  • Ronald I.
  • 4/7/2016 7:43:44 AM
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsThis router is a piece of junk. By the time I troubleshot the known issues, I could not return it.

Pros: Pros - lots of features that small businesses might care about.

Cons: Can't use firewall advanced features - or even any firewall if you want the advertised throughput. After wasting my time working with Cisco support - it has been confirmed that this unit has a problem with MTU and they dont care, or they claim this is working as intended. What is really happening is that Cisco has outsourced their support and they are being lazy. What good are all of the advanced features if they cause the unit to run slower than 8 year old units, especially after the main selling point is speed!

Other Thoughts: I would recommend that you look elsewhere if you have a high speed internet connection and dont want to throttle it.

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  • Todd S.
  • 3/9/2016 12:08:25 PM
  • Ownership: 1 month to 1 year
  • Verified Owner

4 out of 5 eggsEasy to setup and great for the money

Pros: Easy setup, great security, easy to manage and cost effective

Cons: Not working with older security system setup. It might be my fault. Newer security cameras over internet work fine.

Other Thoughts: I would recommend to the small business owner. I use it with a Cisco switch for VoIP phones, security, workstations and it all works seamlessly without any issues.

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  • Anonymous
  • 3/8/2016 9:02:58 AM
  • Ownership: more than 1 year
  • Verified Owner

1 out of 5 eggsLots of features listed but there should be a star next to each one

Pros: Well site to site vpn works, but not very well when using dynamic dns.

Cons: Every feature you'd want and sounds great in this router should have a star next to it. No mac support if above 10.5, No ssl vpn for workstations above windows 32bit so xp and vista work but no one is using that anymore not even small business's. It's not that these couldn't work if cisco put the time and effort into a real firewall but the RV series the don't update at all. The problem is active x connections on router doesn't support ie 11 or 64 bit clients. Client vpn connection quick vpn don't work with 64bit workstations I haven't seen anyone use a 32bit workstation in over 5 year now. Come on cisco I like your asa but this is garbage literally. Active directory connection works with server 2003 and below really cicso at least support and give a config of server 2008 r2. I wish cisco would sell there small business unit to a vendor that cares about small business. We've removed all cisco rv equipment and work with sonic wall or ddwrt exclusively depending on requirements.

Other Thoughts: Read the other reviews don't listen to what cisco's spec sheets say about this garbage. I wish we could get our money back for the hard ware and all the wasted hours we spent on cisco rv series devices. The only good thing I can say about the small business series is that switches seem to work pretty well we have several 10GB and workstation switches that we use and are working great. I hope others learn from all these bad reviews my managers and I though it's cisco give them a chance they'll make it work. Never happened we dumped them for small business. Don't waste your time on access points either. I must say so many beginning in the IT field have worked with cisco in school and think the rv series will work but there's very poor documentation and configuration features are completely unexplained. At least there youtube channel is showing some info. When companies have a local admin we need to help learn the error of there ways I let them "borrow" one of these rv devices for two months and say if you can make it do what I did with sonic wall or ddwrt then you can have it free. Haven't had one that didn't get returned to us yet.

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  • Winfred W.
  • 10/27/2015 9:03:10 AM
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsWhat support?

Pros: Connects easily as a basic DHCP router using defaults

Cons: Unsupported by Cisco unless the customer is willing to pay.

Repeated inquiries about setting up a VPN with a Dynamic DNS other than by using Cisco partners who charge a monthly fee are met with instructions to buy support.

Repeated attempts to sign up for a user account are ignored (no response appears to have been sent to confirm enrollment).

Links to "downloadable" CISCO client software from the HTTP user interface in the router are bad. When brought to Cisco's attention their response is instructions to buy Cisco support.

As noted elsewhere in these reviews the firmware absolutely positively must be updated before attempting to install the router..

Even after updating the firmware the internal HTML user interface contains bad links to the Cisco client VPN software. When the bad links are brought to Cisco's attention their reply is to request that you pay for technical support to resolve their firmware's bad links.

Setting up a VPN behind a DSL or cable modem where the ISP IP may change from time to time appears impossible unless you either pay Cisco for technical support or pay Cisco "partners" a monthly fee for the same Dynamic Name Server service available, and working, at your own name servers.

Other Thoughts: Cisco seems to be redefining "hubris" with this premium priced product. The features that sort of work "out of the box" do not distinguish it from other vendor's $30 routers.

Physically this router feels solid and likely to outlast the $30 alternatives. Considering how fast technology changes it doesn't make much sense to spend 5 times as much. Three years from now you will have to cope with new technologies and the Cisco RV-320 will still be an obscure, obsolete, and possibly still unsupported, robustly constructed door stop.

2 out of 4 people found this review helpful. Did you? Yes No

  • Winfred W.
  • 10/26/2015 6:10:11 PM
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsWhat technical support?

Pros: Works as a simple router -- sort of.

Cons: Alleged "technical support" is simply a request for money

Other Thoughts: It's imperative to upgrade the firmware immediately.

If you can make do with Cisco's defaults it's pretty easy to install as a DHCP router.

Be prepared to tithe to CISCO if you want to do more than live with defaults, however.

If you are behind a DSL or Cable connection where the ISP assigned IP address may change, any chance of making a credible VPN connection without monthly payments to a Cisco dynamic DNS "partner" appears slim to none -- even if you have your own remote name server able to return the currently assigned IP.

As for Cisco's VPN clients advertised in the router's helps as though part of the router package, the links are bad so grab your credit card...

Cisco technical support is second only to reading messages scratched on public bathroom walls. All Cisco wants to know is which support plan you have purchased. No plan? Well, try the third stall on the left...

This may be an excellent piece of hardware, but without any support it's a bit like taking a statue to a sock-hop.

4 out of 7 people found this review helpful. Did you? Yes No

  • Anonymous
  • 10/23/2015 9:41:50 PM
  • Ownership: 1 month to 1 year
  • Verified Owner


Pros: Cisco did it again! Easy and reliable

Cons: None

0 out of 5 people found this review helpful. Did you? Yes No

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