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Get your Office Suite configured and working appropriately.
Get help installing software such as QuickBooks, virus protection, games or any other software.
Get help with a program that is giving you errors.
Get help cleaning up a document and setting configurations.
We can help! At Newegg Tech Support, our number one goal is to provide the best customer service and technical support to our customers.
Software Help Product Highlights
Let's get those programs working properly.
Includes repair or setup of 1 software title (or suite) on 1 device.
30 Day Guarantee
Tech Support 24/7/365
What is Remote Tech Support?
Many computer problems can be solved remotely – without packing your device into the store, or inviting strangers into your home.
Using our new cutting–edge remote platform, we put you one–on–one with a technician who can examine your computer and get you the solution.
How It Works
Tech Diagnosis: To get started, connect to us. A technician will ask you questions and analyze your computer to find the source of the issues.
Service Offer: Once your tech knows what is wrong, he or she will explain the problem and offer to perform the necessary service.
Solution Performed: After you accept the service offer, the tech will guide you through our secure payment system and complete the service.
Feedback Welcomed: In order to provide the best service possible, we ask for your feedback after every session. Leaving feedback is completely optional, but we would love to hear about your experience.
Simple, Secure, and Guaranteed
Nothing is more important to us than taking care of our customers. That is why we designed our Tech Support services from the ground up to be easy to use, secure and affordable.
And all of our services are backed by a 30–day full money–back guarantee.
If your device has an active internet connection and boots to your operating system, we can help remotely!
PCs with Windows 2000 or Newer
Macs with OSX 10.6 (Snow Leopard) or Newer
Linux with desktop environment
Android Tablets and Smart Phones
Apple Tablets and Smart Phones
Printers and Scanners
Residential and Business Modems and Routers
Mobile Device Help
Call Newegg Tech Support 24/7 at 1-844-NERD-365 or visit NeweggTechSupport.com
Through the Newegg EggXpert Review Program, Newegg invites its best reviewers, known as EggXperts, to post opinions about new and pre-release products to help their fellow customers make informed buying decisions.Click here for more details.
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Free 3-day-or-less shipping on eligible items, discounts on 2- or 1-day delivery
Free shipping on returns using labels available on our website
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Select your item as a gift, then add your message. Your gift will also be discreet with no prices being included on the packing slip.
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