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Clear caches, clean registry, review overall system performance and troubleshoot slowness.
Get advice on computer performance and potential upgrades.
Update Silverlight, Java, Flash, and other known major security updates.
Prevent potential "Blue Screens" due to out of date drivers.
We can help! At Newegg Tech Support, our number one goal is to provide the best customer service and technical support to our customers.
Tune Up Product Highlights
Improve device performance!
Includes installation and updates of Java, Flash, Silverlight, system updates and 3rd party security suites. Also includes file clean up, start up optimization, removal of software titles, and resource inspection.
30 Day Guarantee
Tech Support 24/7/365
What is Remote Tech Support?
Many computer problems can be solved remotely – without packing your device into the store, or inviting strangers into your home.
Using our new cutting–edge remote platform, we put you one–on–one with a technician who can examine your computer and get you the solution.
How It Works
Tech Diagnosis: To get started, connect to us. A technician will ask you questions and analyze your computer to find the source of the issues.
Service Offer: Once your tech knows what is wrong, he or she will explain the problem and offer to perform the necessary service.
Solution Performed: After you accept the service offer, the tech will guide you through our secure payment system and complete the service.
Feedback Welcomed: In order to provide the best service possible, we ask for your feedback after every session. Leaving feedback is completely optional, but we would love to hear about your experience.
Simple, Secure, and Guaranteed
Nothing is more important to us than taking care of our customers. That is why we designed our Tech Support services from the ground up to be easy to use, secure and affordable.
And all of our services are backed by a 30–day full money–back guarantee.
If your device has an active internet connection and boots to your operating system, we can help remotely!
PCs with Windows 2000 or Newer
Macs with OSX 10.6 (Snow Leopard) or Newer
Linux with desktop environment
Android Tablets and Smart Phones
Apple Tablets and Smart Phones
Printers and Scanners
Residential and Business Modems and Routers
Mobile Device Help
Call Newegg Tech Support 24/7 at 1-844-NERD-365 or visit NeweggTechSupport.com
Pros: Was able to identify both a software conflict, as well as a CPU error that was causing a random BSOD (Blue Screen Of Death). Used the info & a copy of the chat with Tech to get AMD to replace my CPU for free. I prefer AMD Over Intel, I find them more reliable, lower in price and just as fast. They in fact pay Intel to use some of their tech, in the design of the AMD Chips.
Other Thoughts: Very polite, & chat can be saved, to provide warranty info, also available after normal daytime help isn't
0 out of 3 people found this review helpful.
Pros: I told him what was wrong ,and took control of the computer ,and took all pop ups and fix what ailed my computer.
Cons: I have no cons
Glad to hear you had a great experience. Our tech will help you with your computer problems from error messages, virus removal through full computer tune ups. This personalized premium service is a low $49.99.
2 out of 4 people found this review helpful.
Thanks for the valuable feedback you provided!
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