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Manufacturer Warranty
Beyond any applicable Newegg return policy, this item is warranted independently by the product's Manufacturer. Below is a summary provided for convenience only and may not be accurate or current.
Use this link for full details.
- Manufacturer Limited Warranty period (parts): 1 year
- Manufacturer Limited Warranty period (labor): 1 year
Manufacturer Contact Info
Return Policies
This item is covered by Newegg.com's Standard Return Policy.
- Return for refund within: 30 days
- Return for replacement within: 30 days
- Restocking Fee: Yes
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The ooma Core VoIP Phone System lets your standard analog telephone make and receive calls over a broadband internet connection. Just plug a regular phone into the ooma Hub and the Hub into a broadband-connected router, and you’re off and talking! The ooma Scout device extends the benefits of the ooma system to additional phone jacks in the home.
With ooma, call anyone, at any number, anywhere in the US with no monthly fees. You get all the features you’ve come to expect: caller-ID, call-waiting, and voicemail, plus the freedom to talk on your existing corded or cordless phones with no PC or headset required. The system provides an easy-to-use digital answering feature called the Broadband Answering Machine, which combines all the functions of a traditional answering machine—including real-time message screening and call-intercept—with the advanced functions of digital voicemail.
ooma also reserves bandwidth and prioritizes your voice conversations so they will sound better than landline. The ooma Core VoIP Phone System is a talented and innovative set of devices bringing the convenience of VoIP into your standard phone system, saving you time and money!
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- 5
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- 80%
- 4
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- 8%
- 3
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- 3%
- 2
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- 1%
- 1
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- 8%
| Product Rating: |
 
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| Total Reviews: |
71 |
Like a charm. No tricks.
- Pros: It does what it says and it's free service. Seems that, despite official comments to the opposite, you can, in fact, energize your entire house. looks like [at least] three standard phones work off 1 line. This is a very easy unit to set up the default way, and home wiring can be modified [if its worth it to you] to energize multiple phone jacks. I brag about my phone system all the time, but apparently I am one of the few who believe that not paying for phone service is better than paying ridiculous phone fees. I highly suggest you buy this unit if you have dependable internet service.
- Cons: Not too many options in the device configuration utility. Wish I could shut off DHCP, or access configuration from a higher network, but, hey, maybe I'm asking too much. Also, I did have some static at first, but this is really not a Con as it turned out it was my own wiring that was the culpret - so I replaced alot of wiring and fixed the connections. No more static!
- Other Thoughts: I custom installed this unit, being a telecom geek. I used line 1 for the phone line (energized all the lines in the house) and used line two as a service line (to go to the Scout). I did this because I wanted to install the Ooma Hub in the basement next to my router, server, and internet, etc, but I also wanted to use the voice mail features of the Scout. Also, I did not choose to pipe all internet traffic through the unit itself, even though this seemed to be highly reccomended. I must say that I am impressed with the overal balance of sumplicity, expandability, and customization.
Great service with some minor caveats
- Pros: ooma is quality equipment. You can easily tell this by the nice box and packaging it comes in to the base and scout units. No cheap junk here. So yes, you pay a high cost up front but at least you're getting decent equipment.
Easy-to-read manual. Really--no translation needed. It offers easy to understand instructions along with diagrams so you can properly install the device without second guessing. I wish all manuals were this easy to read.
Unlike magicJack, you don't have to have your PC on to use the device, and unlike mJ, don't have to dial the area code first of a number first if it's local.
The ooma Lounge offers lots of customization. You get your typical services like call-waiting, caller ID, and voicemail. But you also have some neat features like the ability to block (blacklist) telephone numbers, and even block anonymous calls that don't provide a caller ID.
- Cons: ooma needs to open up their Lounge (forums) to non-subscribers so they can find out more about the service before making a purchase. This would have helped me a great deal. You can't visit the Lounge unless you purchase and then activate an ooma device.
- Add additional support staff to reduce hold times. While I haven't had to use their support, if I did I wouldn't want to wait as long as what people have reported (some over an hour).
- Expand International calling areas. For example, I live in Maine but ooma does not list a rate to call New Brunswick where I have some friends.
- Other Thoughts: I decided on ooma but waited until Newegg dropped the price on it (it was $250). It took me about 10 min to set up up my ooma device. I thought the manual was very easy to understand and provided nice diagrams to aid you in installation. While it may seem dumbed down (I didn't think so), it offered very clear explanations to make installation as simple as possible.
My overall rating would be 90%, or 4.5 stars.
| Model | OOMA Core |
| Type | Wired VoIP |
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- 5
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- 80%
- 4
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- 8%
- 3
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- 3%
- 2
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- 1%
- 1
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- 8%
| Product Rating: |
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| Total Reviews: |
71 |
Very Happy. Goodbye AT&T.
- Pros: Easy setup, no monthly bills, great call quality.
Works with my fax machine.
I have the Ooma and my modem and router connected to a small UPS so i can still make calls if the power goes out.
- Cons: None (only waiting for it to arrive).
WORKS WELL
- Pros: Easy to set up! Took me less than 20 min. Sound quality is great. Saving $39 a month.
- Cons: Some noise on line when dialing. Clears when call is answered.
Great Product, Easy setup
- Pros: I've tried just about every VOIP product on the market and this one is by far the best!
-Easy setup/install
-Great customer service if you do have to call them
-All the additional calling features you could need
-Great web interface for changing account features and listening to voice mail
- NO MONTHLY FEES!!
- Cons: -Multi-ring feature does not work if the other person calling you is an Ooma user or calling from an 800 number. They are supposedly working on this issue.
| Model |
| Brand |
ooma |
| Model |
OOMA Core |
| Type |
| Type |
Wired VoIP |
| Features |
| Features |
Free US calling
Your one-time purchase of an ooma system frees your phone service. Call anyone, at any number, anywhere in the US without charge.
Low-cost international calling
ooma offers low-cost international calling starting at only a penny per minute.
Bundled features
ooma gives you all the calling features you’ve come to depend on, including caller-ID, call-waiting, and voicemail.
Online ooma Lounge
The ooma Lounge is your online destination for the ooma service.
Exceptional voice quality
The ooma system has been designed to give you the crisp, acoustic performance of a landline.
Broadband Answering Machine
Each ooma device has a simple interface for you to listen to your messages hands-free. Play, save, delete, and navigate through your messages without having to pick up the phone.
We've got your number
Want something new? When you purchase an ooma system, you can choose a new number in any calling area in the US.
Voicemail notifications
Expecting an important voicemail message? Stay informed with new message notifications. Notifications can be sent to any email address or SMS-capable mobile phone.
Set-up is easy
ooma has been designed with the customer in mind for an intuitive out-of-box experience. Most customers are up in dialing in about 15 minutes.
Online call logs
Get the ultimate convenience of checking your calling history from any web-enabled computer or device.
Enhanced 911 service
When you choose a new phone number, or transfer an existing number, ooma will provide E911 service at no extra charge.
Anonymous call blocking
Fed up with anonymous calls? Force callers to expose their identity with Anonymous Call Blocking.
Flexibility to keep a landline
ooma gives you the flexibility to integrate a low-cost landline as a backup. |
| Manufacturer Warranty |
| Parts |
1 year limited |
| Labor |
1 year limited |
Introduction
The ooma Core VoIP Phone System lets your standard analog telephone make and receive calls over a broadband internet connection. Just plug a regular phone into the ooma Hub and the Hub into a broadband-connected router, and you’re off and talking! The ooma Scout device extends the benefits of the ooma system to additional phone jacks in the home.
With ooma, call anyone, at any number, anywhere in the US with no monthly fees. You get all the features you’ve come to expect: caller-ID, call-waiting, and voicemail, plus the freedom to talk on your existing corded or cordless phones with no PC or headset required. The system provides an easy-to-use digital answering feature called the Broadband Answering Machine, which combines all the functions of a traditional answering machine—including real-time message screening and call-intercept—with the advanced functions of digital voicemail.
ooma also reserves bandwidth and prioritizes your voice conversations so they will sound better than landline. The ooma Core VoIP Phone System is a talented and innovative set of devices bringing the convenience of VoIP into your standard phone system, saving you time and money!
Highlights
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Free US Calling
With the ooma Core VoIP Phone System, make local and long-distance calls within the 50 states in the U.S. without monthly charges.
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Easy to Install and Use
With ooma's auto-configuration technology, it's a snap to set up - simply plug your high-speed Internet and existing home phone into the ooma hub and you are ready to go. Operating the ooma system is even easier, just like using your existing home phones.
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Bundled Features
The ooma Core VoIP Phone System supports traditional and enhanced calling features such as caller-ID, caller-ID blocking, call-waiting, voicemail, Directory Assistance and more for a better home telephone experience.
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Instant Second Line
The ooma Scout device provides access to the Instant Second Line feature that adds another phone line to any phone in your home without the hassle of physically installing a new one - just connect the device to a standard phone jack, a power outlet, and a regular home phone.
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Broadband Answering Machine
Each ooma device features a Broadband Answering Machine where you can play, save, delete, and navigate through your messages without having to pick up the phone.
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Online ooma Lounge
The ooma Lounge is a Web portal where you can make international calls at low rates with your ooma system, listen to voicemail, view account information, customize your privacy settings, and more.
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Reviewed By: nholovacs@vaxtex.com on 2/11/2009
Tech Level: high - Ownership: 1 month to 1 year
