Ooma OFFICE Business Class Phone System

Extension Dialing

Each phone connected to the Ooma Office system has its own 3-digit extension number (starting at extension 101). This allows everyone to share your main business number while letting the Virtual Receptionist automatically route incoming calls. You can easily dial from one extension to another by dialing the extension number you want to reach.

Voicemail

Every extension is set up with a private voicemail account. Each user can record their own greeting and configure their messages to be forwarded to their email for easy listening.

Forwarding Options

Employees who are in and out of the office a lot can be just as productive on the go. Users can choose from a variety of forwarding options that best suits their needs. Ooma Office supports call forwarding and simultaneous ringing.

Music on Hold

Don't keep your customers waiting in silence - keep them entertained with Music on Hold. This feature is also a great way to tell them more about your products and services, play out favorable reviews and testimonials, and advertise your latest promotions and offers.

Virtual Receptionist

The Virtual Receptionist handles incoming calls and makes it easy for callers to reach the right person. It is also invaluable for answering common questions, advertising your services and/or special offers, and for projecting a professional image to your callers. Ooma Office gives you the flexibility to have different prompts during business hours and when you are closed.

Conference Bridge

The conference bridge feature makes it easy for you to host your own conference calls. It supports up to five participants and includes admin and user level PIN numbers to protect access.

Virtual Extensions

Keep your remote workers connected with virtual extensions. These internal extension numbers can be forwarded to an external number like a cell phone, and they come with their own private mailbox. Virtual extensions make it a snap for your customers and everyone in the office to keep in touch with the folks who aren't there in person.

Ring Groups

Do you have a "Sales" team or a "Support" group? Routing calls by function lets you to distribute the workload and can help ensure someone is always available for your customers. Ring groups span multiple extensions - even virtual extensions!

Phone Lines

Each phone line can handle one external incoming or outgoing telephone call. Depending on how busy your business is, you may purchase additional lines of capacity to ensure that you don't miss any calls. Once you have used up your capacity of phone lines, incoming calls will receive a busy signal and outgoing calls cannot be placed. Ooma Office supports up to 10 phone lines, enough capacity for the busiest of businesses!

Direct Numbers

Additional phone numbers can be handy if you want to have numbers in multiple area codes or if some of your extensions (like a fax machine) need to have direct inbound calling capabilities to bypass the Virtual Receptionist. Each phone line you purchase includes a free direct number.