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Refurbished "Refurbished" products have been tested to ensure compliance with original manufacturer specifications, and MAY include a limited manufacturer warranty - see the item's product page for details.
The Mac is designed to provide the best computer experience you can have. Everything just works. And everything works together. That's because Apple makes both the hardware and the software. So whether you're accessing a Wi-Fi network or organizing your photos by faces or video chatting with friends, it's all amazingly simple. And that's just the beginning.
When life gives you lemons, you ship it back.
This review is from: Apple MacBook Pro MC374LL/A-R Notebook Intel Core 2 Duo P8600 (2.40GHz) 4GB Memory 250GB HDD NVIDIA GeForce 320M 13.3" Mac OS X v10.6 Snow Leopard
Pros: This MBP is the perfect size and portability.
Cons: I have only had this item for a couple of days, but I am shipping it back. I did a lot of research on both the product and Newegg before buying it. ,y other option was getting a refurb from the online Apple store. I should have done that in the first place. The first sign that this was not a good buy was the packaging. While the factory packaging was not damaged, it was in poor condition. The presentation was just unprofessional. When I opened the box, the Macbook had scratches on it (a refurb from the Apple store gets a new casing). I don't care so much about outside appearance, but then I saw that the bottom was missing one screw and one was coming off; I couldn't even put it back on with the correct screwdriver. I still decided to give it a chance. I installed all the updates. When I installed the programs for which I bought this MBP, it shut down. It did it several more times at random in the course of the three days that I had it. I decided to take it to the Apple Store for some diagnostics. The Hardware check came out okay, so we suspected it was a software issue. But when they tried to reinstall the software, it shut down. The tech said that since they were installing the OS from their network, it shouldn't be having problems like that; he concluded that it must be hardware problem and that I should ship it back as soon as I can. The machine is old, so the Apple warranty has expired.
Other Thoughts: After doing more research on "recertified" items on Newegg, I learned that repairs are actually not performed on them. They don't give refunds, and will only replace it with a similar item. I thought. I had read every single condition of sale before I bought it, but I guess I missed the most important part: I have yet to deal with customer service, so we'll see if it's really as much of a nightmare as reviewers say they are. The lesson learned from this? Never buy a refurb Mac from anywhere else than the Apple online store just to save a few hundred bucks. The added cost at the Apple store is worth it in hindsight.
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