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Beyond any applicable Newegg return policy, this item is warranted independently by the product's Manufacturer. Below is a summary provided for convenience only and may not be accurate or current.
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Manufacturer Limited Warranty period (parts): 1 year
Manufacturer Limited Warranty period (labor): 1 year
Tech Level: average - Ownership: 1 month to 1 year
This user purchased this item from Newegg
Pros: great specs on paper
Cons: Unit failed out of the box. Acer required it to be shipped to TX at my expense ($30 with ins). Three weeks later I received unit which failed the first time on battery power. I have to return it again for service and another three week + wait. Acer refuses to replace the unit. Bottom line, I own an Acer desktop and two monitors, without any problems, however if service is required they are horrific to deal with. I WILL NEVER BUY AN ACER PRODUCT AGAIN AND WARN ANYONE WHO EXPECTS A MINIMAL LEVEL OF CUSTOMER SATISFACTION TO DO THE SAME.
3 out of 3 people found this review helpful.
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Buy a Mac
Reviewed By: Phil on 8/21/2008
Tech Level: somewhat high - Ownership: 1 week to 1 month
This user purchased this item from Newegg
Pros: I've been trying for the past month to try to get this thing to work the way it's supposed to. So for now, I'd say NONE!
Cons: It comes with Vista installed. Vista could be the worst thing to come along since ME. To downgrade to XP requires that the C: drive be reformatted meaning you lose ALL pre-installed software. There is no CD that comes with the machine that contains all that software, so it's impossible to get it all back without reinstalling Vista.
Other Thoughts: Don't ever buy a PC or Laptop with Vista installed on it. Buy a Mac, instead. Who knows, maybe this is a good Laptop. I'll never know.
1 out of 7 people found this review helpful.
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Acer
Reviewed By: Joe on 8/20/2008
Tech Level: high - Ownership: 1 month to 1 year
This user purchased this item from Newegg
Pros: Price and New Egg sold it for fast delivery
Cons: SD card Reader did not work well but not worth returning to Acer for repair. Cheap Keyboard
Other Thoughts: Bright display.
0 out of 1 people found this review helpful.
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Reviewed By: on 8/22/2008
Tech Level: average - Ownership: 1 month to 1 year
