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DO NOT BUY SONY - NO SUPPORT!
This review is from: SONY VAIO E Series SVE14132CXP Intel Core i3 3120M (2.50GHz) 4GB Memory 500GB HDD 14.0" Notebook Windows 8 64-Bit
Pros: I bought this computer as a late Christmas present last year for my daughter who is in her last year of college. We thought this would last her until she had been out for a couple years and could afford a computer on her own. The computer worked fine for 11 months. No real issue until the screen stopped working.
Cons: There is no support at Customer Support. The screen stopped working so my daughter called them to see what to do. They would not even walk her through the basic "checksheet" of what could be wrong without proof of purchase. She took a screenshot of the invoice from Newegg and email it to them. After 3 days of no call back she contacted them. The response from Sony "that is not good enough". They want the "original email from Newegg when it was purchased". Obviously most mail servers require you to delete old emails so this one has long since been removed. There is nothing at all they will do!
Other Thoughts: I will update or send in another review if there is a change. If not, please stay away from Sony.
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