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Item#: N82E16834127922

SONY Laptop VAIO E Series SVE14132CXP Intel Core i3 3120M (2.50GHz) 4GB Memory 500GB HDD Intel HD Graphics 4000 14.0" Windows 8 64-Bit

  • Intel Core i3 3120M (2.50GHz)
  • 4GB Memory 500GB HDD
  • Intel HD Graphics 4000
  • 1366 x 768
  • Windows 8 64-Bit
  • CD/DVD Player / Burner
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Learn more about the Sony VAIO SVE14132CXP

Quick Info

Warranty

  • Limited Warranty period (parts): 1 year
  • Limited Warranty period (labor): 1 year


Customer Reviews of the Sony VAIO SVE14132CXP

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  • Jack O.
  • 2/18/2014 5:00:43 PM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsDO NOT BUY SONY - NO SUPPORT!

Pros: I bought this computer as a late Christmas present last year for my daughter who is in her last year of college. We thought this would last her until she had been out for a couple years and could afford a computer on her own. The computer worked fine for 11 months. No real issue until the screen stopped working.

Cons: There is no support at Customer Support. The screen stopped working so my daughter called them to see what to do. They would not even walk her through the basic "checksheet" of what could be wrong without proof of purchase. She took a screenshot of the invoice from Newegg and email it to them. After 3 days of no call back she contacted them. The response from Sony "that is not good enough". They want the "original email from Newegg when it was purchased". Obviously most mail servers require you to delete old emails so this one has long since been removed. There is nothing at all they will do!

This was the second Sony computer we purchased and this will be the last of any Sony product we ever buy. We have been dedicated Sony fans including 2 receivers (one was bad but we bought another anyway), another computer for another daughter and a TV for her as well. Well, I have to say that is the last purchase I will ever make because if you cannot provide support, then the name is not worth anything.

Well, now I am going to keep trying until there is something done by customer support. I just wish people/companies would just do the right thing instead of making it so difficult.

Other Thoughts: I will update or send in another review if there is a change. If not, please stay away from Sony.

1 out of 1 people found this review helpful. Did you? Yes No

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Item#: N82E16834127922
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