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Item#: N82E16834152514

MSI Primo 73 9S7-N71J14-036 Dual-core ARM Cortex-A7 1GB Memory 16GB 7.0" Touchscreen Tablet Android 4.2 (Jelly Bean)

  • Dual-core ARM Cortex-A7
  • Android 4.2 (Jelly Bean)
  • Touchscreen
  • Integrated Graphics
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Fashionably Powerful

The Primo 73 not only makes a fashion statement with its elegant brush aluminum finish and slim designs, but it also packs power underneath with a dual-core processor running the latest Android 4.2 Jelly Bean OS.


MSI Primo 73

Window Shopping Made Clear

Read, watch and play with clarity on the 7" LED display. Get sharper and brighter colors with a perfect view at any angle with resolutions up to 1024 x 600.


MSI Primo 73

More than Just a Tablet

Turn your tablet into your own multimedia center and personal work station with built-in micro-USB and mini-HDMI ports. Connect the peripherals you want from flash storage to external hard drives or output your movies to an external display and enjoy the view on the big screen.


MSI Primo 73

Accessory Accessible

Connect your favorite accessories, peripherals, and even displays with a micro-USB and mini-HDMI port and turn the Primo 73 into your own personal all-in-one station.


MSI Primo 73

Capture the Moment

Record, share, save and re-live your experiences with the integrated two-way camera or connect with friends and family and see them face to face in your video calls.


MSI Primo 73

What's in the Box

MSI Primo 73


Learn more about the MSI 9S7-N71J14-036

Quick Info

Warranty

  • Limited Warranty period (parts): 1 year
  • Limited Warranty period (labor): 1 year


Customer Reviews of the MSI 9S7-N71J14-036

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  • Reilly H.
  • 10/7/2014 9:05:24 AM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

3 out of 5 eggsDecent inexpensive 7" tablet with a recent version of Android

Pros: Decent size and weight for it's screen size class of 7". Physical buttons are easy to locate and have good push feedback. Very happy with the recent version of Android 4.x that it came with. Decent amount of internal storage of 16GB with the option of microSD to expand and the included USB-to-go cable is an added plus.

Cons: The biggest con I have is that right out of the box this thing was setup with a version of the firmware that was hopelessly unuseable. It was setup in a manner that partitioned off less than 1GB for the "internal" system memory and set aside the remaining storage as a supposed "SD card" storage area. Only problem is that Android 4.x doesn't really work well with this setup and even updating the included apps and installing just a couple/few apps, and you're immediately out of space despite the fact you have all this unused (and unuseable) space as the supposed builtin SD card.

The battery life is way subpar. The speakers at max volume are practically inaudible. And due to the fact that this tablet employs cheaper eMMC for the 16GB of internal flash storage rather than some version of microSD or internal SSD, all I/O related opertions like updating apps or downloading content is painfully slow and causes frequent "app not responding" messages. The dual core A20 CPU is decently fast even for games but the whole experience is brought to it's knees any time any data needs to be read and especially written to the storage.

Other Thoughts: After updating the firmware to the latest beta version the unuseable internal storage issue was solved. The updated beta firmware had the entire interal eMMC partitioned as a single volume that was completely available to the Android 4.x system (although only presented as 12GiB). This allowed an impressive number of apps to be installed and updated and all of them to store content and cache data effectively. It even sped the unit up a bit. But the eMMC nature of the internal flash storage still meant the unit would be painfully slow to do any read and write operations to the storage. The update procedure was a fairly straight forward process if you can deal with the poor Chinese to English translation and have at least 1 Windows machine as MSI does not seem to include a way to reflash the firmware from Linux machines.

Headphones also solved the poor volume from the builtin speaker(s). WiFi performance works, but don't expect to get good signal at long range.

Did you find this review helpful? Yes No

  • Neil L.
  • 7/18/2014 7:52:04 AM
  • Tech Level: Somewhat High
  • Ownership: 1 week to 1 month
  • Verified Owner

1 out of 5 eggsGot a bad one

Pros: Outstanding price. Very nice screen resolution with good contrast and touch responsiveness, controls handy and convenient; nice size/shape/feel in your hand, charged up quickly.

Cons: Difficult initially assembling plug head into charger body-- was afraid to force plug into slot for fear of breaking lock tab. Unclear diagram and vague instructions in owner manual; phone tech support could not grasp issue.

Some operations were sluggish-- which reviews said improved after updating the firmware. However, I could not update it via either Mac (OS X 10.9.4) or PC (Win 8.1). Respective install files downloaded OK but would not install. MSI website recommends Win 7 for installation. Too bad I don't have a Win 7 machine...

Lastly, self-discharged to zero overnight even hen completely powered off (not asleep).

Other Thoughts: Unfortunately received a bad one and had to do an RMA. Decided to take refund rather than chance having to ship a second one back. NewEgg handled return and refund smoothly

Disappointed overall. Was really looking forward to a nice inexpensive small tablet I could knock around with and keep with me when I left the house without worrying about trashing/losing a high cost device.

Manufacturer Response:

Dear Valued Customer,

We apologize for the issues that you are having with this product.

If you have any questions, please kindly get in touch with our tech support team directly at 626.271.1004 for assistance during regular business hours from M to F, 6am to 6pm Pacific Time, or you can email us at usreview@msi.com.
When contacting us, please kindly include your product info, thank you.

Best Regards,
MSI Review Team | usreview@msi.com

1 out of 1 people found this review helpful. Did you? Yes No

  • David A.
  • 7/17/2014 8:28:31 AM
  • Tech Level: High
  • Ownership: 1 day to 1 week
  • Verified Owner

1 out of 5 eggsDoesn't work correctly

Pros: Inexpensive
Good Name Brand

Cons: Doesn't use all the storage space. Only a very very small bit.
Performance is sub par.
Wireless performance is very poor. Much lower range than other devices.
No driver for windows until you update the firmware.
Updating the firmware erases all your data and apps.
Washed out colors.
Poor touchscreen performance.

Other Thoughts: Purchased based on previous experience with MSI. I used them for several years while assembling pcs.

It's a shame that this tablet is so bad.

As others have mentioned. Total space, rather than 16GB is reported as 504MB - Then another 12.35GB on a SDCard which you cannot use. (even still, this wouldn't come close to being the 16GB advertised)

After calling MSI tech support, they said in order to use the full 12GB I need to update the firmware and sent me a link for the file. The file is ~600MB . I installed the program to update the firmware, phoenix something, but unfortunately the help file and other bits aren't in English, and I don't speak Chinese/Korean, or whatever it was.
As instructed I replied to the email from tech, but din't hear from them again.
When I hook the Primo up to my computer it cannot find a driver. Sound simple enough, I went to their site and downloaded one, but you have to have the latest firmware to use it, but you can't get the latest firmware installed without it? Anyway...

Wireless performance is fairly poor. At 21 feet from my Dir-825 router I lose connection. Our other devices in the house work fine allot further away, phones, ipad, and a laptop. This is really annoying when trying to get something from the app store.
I have 4 apps installed on here, facebook, pinterest, wordsearch, and an ebook reader. It is telling me that I don't have anymore storage space!
The colors are really really washed out and unfortunately there isn't a way to adjust that other than brightness.

I kind of mainly purchased this as an e-book reader for my wife on her trip that is coming up, but it's too awkward to use and is just not worth it, because of the jittery performance, poor color, and storage issue.

We might have kept it if the firmware update would have been successful, however I'm going to assume that with all these issues that it's defective and am going to return it. I'll purchase a different one, but since this is MSI's first attempt at a tablet, I think I'll choose another brand.

Manufacturer Response:

Dear Valued Customer,

We apologize for the issues that you are having with this product.

If you have any questions, please kindly get in touch with our tech support team directly at 626.271.1004 for assistance during regular business hours from M to F, 6am to 6pm Pacific Time, or you can email us at usreview@msi.com.
When contacting us, please kindly include your product info, thank you.

Best Regards,
MSI Review Team | usreview@msi.com

1 out of 1 people found this review helpful. Did you? Yes No

  • Gene G.
  • 6/26/2014 2:20:41 PM
  • Tech Level: Somewhat High
  • Ownership: 1 week to 1 month
  • Verified Owner

5 out of 5 eggsVery good

Pros: For the price it is very good.Even has an aluminum back.

Cons: None

Other Thoughts: Very fast shipping with no damage.Thanks Newegg.

0 out of 2 people found this review helpful. Did you? Yes No

  • Luke W.
  • 6/25/2014 11:18:57 AM
  • Tech Level: High
  • Ownership: 1 day to 1 week
  • Verified Owner

1 out of 5 eggsNot Worth it! Not 16GB!

Pros: Great Build Quality! I have never held a more solid feeling Tablet than this one, It really surprises me how good the buttons felt. Good job! Lots of ports! HDMI Mini, Micro Sd Card port.
Now for the Cons...

Cons: Slow, Under powered. Internal Memory is NOT 16GBs as advertised! There is an internal Nonremovable SD Card in it and you can't install apps on it! Instead all you get is a 504MB internal storage for installing apps on! And on top of that you can't even update the apps that are already on it without filling it up!
The LCD screen has hardly any contrast at all, the backlighting bleeds through it and the brightness is overkill.

Other Thoughts: I have never felt so lied to by a company I used to trust in my whole life. MSI you have really let me down this time.

I am going to RMA this and get a Nexus 7 instead. It will be worth the extra money!

Manufacturer Response:

Dear Valued Customer,

We apologize for the issues that you are having with this product.
Can you go under setting/storage and verfiy the "Total space/Total Device Capacity"? What does it show on your?

If you have any questions, please kindly get in touch with our tech support team directly at 626.271.1004 for assistance during regular business hours from M to F, 6am to 6pm Pacific Time, or you can email us at usreview@msi.com.
When contacting us, please kindly include your product info, thank you.

Best Regards,
MSI Review Team | usreview@msi.com

6 out of 6 people found this review helpful. Did you? Yes No

  • Anonymous
  • 6/23/2014 2:56:22 PM
  • Tech Level: High
  • Ownership: less than 1 day
  • Verified Owner

3 out of 5 eggsSluggish

Pros: Light, small, build quality seems good. Good price

Cons: I can confirm the previous reviewers 504mb/12.35gb ram/rom numbers. 504mb of memory might explain the sluggish behavior. Things really slow down with any kind of multitasking. Wifi reception/range is not that great.

Other Thoughts: Overall ok device for price. Perfect as e-reader, audiobook player, radio player, etc. Web browsing is ok, not great.

4 out of 4 people found this review helpful. Did you? Yes No

  • Donald G.
  • 6/13/2014 6:28:21 PM
  • Tech Level: Somewhat High
  • Ownership: 1 day to 1 week
  • Verified Owner

2 out of 5 eggsGood but issues

Pros: Price, build quality (minus memory issues), speed

Cons: Only showing 504MB main memory and 12.35 internal storage. I found this out when I got out of memory messages updating the pre-installed programs. Had to delete the Japanese, Korean, and two other foreign language programs to get gmail and google search to update. Have had to move my programs to the drive to avoid maxing out main memory. Starts slower now too.

Other Thoughts: I am sure the memory is a fluke and will need to contact customer services to confirm. Having owned a Coby 7042, Galaxy Tab 2, Sly quad core and Ematic dual core. If I can get the memory issue fixed it will be my second favorite tablet. Better camera would make it number 1. Would be 4/5 eggs for sure then.

5 out of 6 people found this review helpful. Did you? Yes No

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Item#: N82E16834152514
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