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Item#: N82E16834157424

HP Laptop Pavilion dv7-4170us AMD Phenom II Triple-Core N850 (2.2 GHz) 4 GB Memory 640GB HDD ATI Mobility Radeon HD 5470 17.3" Windows 7 Home Premium 64-bit

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  • AMD Phenom II Triple-Core N850 (2.2 GHz)
  • 4 GB Memory 640GB HDD
  • ATI Mobility Radeon HD 5470
  • 1600 x 900
  • Windows 7 Home Premium 64-bit
  • DVD Super Multi

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  • Overview
  • Specifications
  • Warranty & Returns
  • Reviews

Learn more about the Hewlett-Packard dv7-4170us

Warranty, Returns, And Additional Information
  • Warranty
  • Limited Warranty period (parts): 1 year
  • Limited Warranty period (labor): 1 year
  • Read full details

Customer Reviews of the Hewlett-Packard dv7-4170us

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  • Anonymous
  • 8/6/2011 9:03:51 AM
  • Ownership: 1 month to 1 year
  • Verified Owner

2 out of 5 eggsNot What I Expected From HP

Pros: Very nice looking, decent screen brightness (with adjustments) and great colors, excellent overall specs, half-decent audio system, 9-cell extra-life battery (have yet to drain it after 3 hours). As of this post, I had this computer for 6 months and had not experienced any major crashes or critical failures. Windows 7 is very nice to use, after getting used to it. Educated me not to buy any more HP products.

Cons: The keys require excessive pressure to activate properly, are noisy, provide no tactile feedback, have small print (especially the function keys), have no background contrast or back lighting (making them difficult to find), and the space bar squeaked (needed to oil it). The touchpad's single integrated button makes it lame to use (left and right clicks are determined by finger position not by button - there are no physical buttons). The button is hard to press, causing the mouse pointer to move off its target (had to get a newer Synaptics driver from Synaptics to configure right corner tap to make the touchpad usable). When the CPU is used heavily, the left wrist-rest area gets uncomfortably hot. The power supply becomes too hot to touch during high CPU load and more so if the battery is also charging. Even with the latest drivers, the internal wireless adapter frequently drops the connection and the Windows troubleshooter needs to reset it. No more space to list other annoyances.

Other Thoughts: I spent over a week negotiating with an HP escalation case manager to correct the above noted defects in design, materials, and workmanship. The offered solution was to replace those components with the same as original parts. To me, that would not fix the design flaws. Note, too, that other models in the HP Pavilion Dv7 line have the same shortcomings - read the reviews.

Having worked with computers for 25 years, the quality of this computer is less than what I had come to know from HP. HP should have been ashamed to even but their brand on this line of Pavilions.

This is essentially a Windows-Only machine. Linux (Debian Squeeze) works but the hardware drivers are not refined enough to control the special key functions, optimize the touchpad, control the video, or scale the CPU. If you know how to tweak Linux, you may do better with this than I could. Out of the box it had a Windows experience rating of 3; got it to 5 by installing Win7Pro from scratch and doing extensive tweak

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  • Anonymous
  • 2/16/2011 4:00:52 AM
  • Ownership: 1 day to 1 week

2 out of 5 eggsGreat appearance, awful to use!

Pros: This is by far the most beautiful laptop I've ever seen. It has a bright, gorgeous screen, and the brushed aluminum is stunning to the touch and eye.

If you are looking for a laptop to impress your friends or clients and don't want a Mac, this is the one for you! Fantastic for watching videos and movies.

Extremely quiet machine with a fast processor.

Cons: This computer is NOT meant for anyone who intends on using it for 8-12 hours/day like me. In my 30 years of computer experience, it is the most frustrating PC I've ever touched.

Touchpad. Awful, awful, awful. Worst pointing device ever made. The "buttons" are integrated into the touchpad along the bottom, so it's impossible to see or feel them in the dark, and just touching a button moves the cursor. So to use it, you have to hold your fingers up in the air and them "slam" them down to press the "hidden" buttons firmly. Takes practice.

Locks up. Out of the box, the screen would turn almost all white and freeze up for 20-30 seconds every couple of minutes of use. Occasionally Norton would pop up an alert about the processor or disk being over-used during these episodes.

fn/alt buttons. For some reason, these buttons are functionally backward. The "fn" button performs "alt" functions and the "alt" performs the "fn" functions (volume, bright, wifi on/off, etc.)

Terrible sound.

Other Thoughts: LOTS of useless software preinstalled that autostart and slows down the computer. Difficult to uninstall.

First computer I've ever seen that came with NO manuals or hard copies of software. You have to burn your own recovery disks. For such an expensive computer, this was very alarming to me.

Thumbprint reader is more of a sales gimmick than a useful feature. It's difficult to get it to read your thumb (takes several SLOW passes), and every time I typed in a password on any Web site, the thumb reading software popped up. Extremely annoying.

The keyboard has a very rubbery feel to it and is so recessed and soft, it's difficult to quickly find your "home" position without looking at the keys. The entire keyboard design is so oddly laid out, it would take a long time to get accustomed to it.

I used this computer for one day, hoping I could get used to its quirkyness, but I had to send it back. I just couldn't force myself to live with this thing daily.

0 out of 1 people found this review helpful. Did you? Yes No

  • David G.
  • 2/9/2011 1:40:56 PM
  • Ownership: 1 day to 1 week
  • Verified Owner

4 out of 5 eggsEverything BUT....

Pros: Beautiful screen, faster that anything I have owned, overall layout is really nice.
The fingerprint scan is a nice convenience, Room to improve with 2 harddrive bays being occupied by twin 320 @5400rpms, I will be changing those for a pair of 500Gigs @7200prm. Bluray, and esata are nice as well.

Cons: The sound on this is horrible at best. The tiny speakers in the front barely handle treble much less any midrange. I had to get on HP chat and get the so-called subwoofer to work at all, and it barely handles midrange not bass.
The touch pad is nice but the left and right clicks are temperamental, and require a bit more pushing than I like.
If you want your "sub" to work with this laptop download this:

Other Thoughts: Overall, I am going to use this for light gaming and work. I will have to buy portable external speakers, BAH!!!. They should have at least included a remote like on my last HP entertainment laptop, which had a meltdown last year.
Basically for the price I can't complain to much, I just hate expecting more than is delivered in the specs.

2 out of 2 people found this review helpful. Did you? Yes No

  • Anonymous
  • 2/2/2011 10:33:46 AM
  • Ownership: 1 week to 1 month
  • Verified Owner

5 out of 5 eggsAmazing machine

Pros: Huge screen, easy to use keyboard, full 10 key numeric pad on computer. I didn't know it came with an integrated TV tuner. Overall, a very sleek design and surprisingly light for the size. The battery has a large bump at the bottom allowing for good airflow to the machine.

Cons: Despite the surprise of the TV tuner, it would have been nice to have a remote included with the laptop. HP has done this in the past, I'm surprised they didn't with this model. The sound quality is a little wonky unless using the included software to play music. In Windows Media Player the audio was terrible; when we switched to the included HP media player, the audio was amazing.

2 out of 2 people found this review helpful. Did you? Yes No

  • Jason S.
  • 1/12/2011 6:34:45 AM
  • Ownership: 1 week to 1 month
  • Verified Owner

4 out of 5 eggsHonest Review

Pros: I am able to sync my smartphone to the computer and play audio straight from my phone. The fingerprint ID is a great feature allowing for to log on to websites that require a password without entering the password. Also, you can have the fingerprint identification as your log on for added security. The fingerprint set up is so easy a small child could do it. This is a great piece of security. The battery extends from the bottom lifting the computer slightly to be more ergonomic, allows for the base speaker to work better and cools the computer easier(see con). Crisp display. The dual finger swipe on the mouse pad is nice when you want to move quickly down a page vs. many others having you scroll on the right side.

Cons: While playing games and other features when I change volume the computer goes back to the home screen to display the volume change. This is annoying and unecessary. The battery extends from the bottom of the computer which can be annnoying and cumbersom if you ever sit with it in your lap. This computer comes jammed full of free items that lead you to purchase them later i.e. plenty of free trials. Also, pre inserted links to things such as online auction services. If you want Microsoft Office be prepared to pay for it. The mouse pad is not very sensative so it could be a pro for some because you have to be deliberate when clicking or moving the mouse.

Other Thoughts: Overall this computer does have some nice features for the price and comes with the quality known in HP computers. This is our fourth HP laptop and all of them still work fine and one is over six years old.

3 out of 3 people found this review helpful. Did you? Yes No

  • KEVIN D.
  • 12/28/2010 4:36:08 PM
  • Ownership: 1 month to 1 year

4 out of 5 eggsRadeon HD 5470 Downgraded

Pros: I have the the dv7-4060us which has the N830 chip instead of the N850. I can play C&C4 and SumpremeCommander2 without issue.

Cons: HP dumbed down the graphics. The older model dv7-4060us had Radeon HD 5650 and this one has a slightly less capable HD 5470. I am puzzled on why HP would do this.

Other Thoughts: I choose this laptop over a similar HP (with Core i5; w/same graphics). I think the lower price of the AMD N850 more than makes up for the potential Core i5 cpu difference.

2 out of 2 people found this review helpful. Did you? Yes No

  • Matthew L.
  • 12/21/2010 8:15:31 PM
  • Ownership: 1 day to 1 week
  • Verified Owner

5 out of 5 eggsGreat HP, just what I expected

Pros: Well spec'd system. More than capable hardware for almost all daily tasks and then some. Screen is brilliant, Windows 7 makes start up a snap. Fast system, stable etc. Using it to replace an older XP Pro based HP dv 9009us that physically broke down on me, (hinges broke for the second time) I dont think this will have the same problem as the hinges are designed much better.

Cons: Took me almost an hour to figure out my touchpad issues. I had to adjust settings right off the bat. Then it refused to sense my touch to the point where I had to use keyboard commands. I restarted the comp and it was fine.....

Other Thoughts: AMD and ATi have it right. Its a great system, I bought it as a student/secondary computer and I don't think I will regret it at all. The fingerprint sensor is easy to set up and makes logging into anything a breeze.

1 out of 1 people found this review helpful. Did you? Yes No

  • Tim M.
  • 12/17/2010 4:47:42 PM
  • Ownership: 1 week to 1 month
  • Verified Owner

4 out of 5 eggsGood bang for the buck!

Pros: Very sharp appearance with peppy but not exceptional performance. Screen seems very good and keyboard looks like it will prevent keys from being popped out and broken. Runs Photoshop CS3 and Office 2007 without a hiccup.

Cons: "Multi-touch" mouse pad takes some getting used to, but once you crack the code is usable. The button to eject the DVD slot is too small and recessed just a bit too much. The disk activity indicators are on the side instead of up front and useful.

Other Thoughts: Must burn your own recovery disks (5 DVDs of the same type). This process literally takes all night.

5 out of 6 people found this review helpful. Did you? Yes No

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