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Item#: N82E16834200513

DELL Inspiron 17R (i17R-1737sLV) Notebook Intel Core i3 2370M (2.40GHz) 6GB Memory 500GB HDD Intel HD Graphics 3000 17.3" Windows 7 Home Premium 64-Bit

  • Intel Core i3 2370M (2.40GHz)
  • 6GB Memory 500GB HDD
  • Intel HD Graphics 3000
  • 1600 x 900
  • Windows 7 Home Premium 64-Bit
  • DVD±R/RW
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Learn more about the DELL 17R (i17R-1737sLV)

Quick Info

Warranty

  • Limited Warranty period (parts): 1 year
  • Limited Warranty period (labor): 1 year


Customer Reviews of the DELL 17R (i17R-1737sLV)

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  • Aaron S.
  • 10/29/2013 7:12:05 AM
  • Tech Level: High
  • Ownership: more than 1 year
  • Verified Owner

4 out of 5 eggsGood laptop for what it is.

Pros: Got this laptop to work in a dirty parts area and has been a solid computer for little over a year now, purchased on Newegg.

Cons: Battery life seems to not be so good, but 17" laptop with a 4cell battery can't expect much.

Other Thoughts: Good simple laptop for the cost. Main use is connected to Terminal Services.

Did you find this review helpful? Yes No

  • Jose C.
  • 12/8/2012 2:25:40 PM
  • Tech Level: High
  • Ownership: 1 day to 1 week
  • Verified Owner

1 out of 5 eggsONE WEEK and BROKE!

Pros: Dell

Cons: Dell and did not last one week.

Other Thoughts: Used everyday for one week and video card or motherboard has gone broken. Having one hell of a time with Dell customer support even though I purchased warrantee. HP or ASUS here I come.

Did you find this review helpful? Yes No

  • Bradly C.
  • 9/28/2012 2:25:02 AM
  • Tech Level: Somewhat High
  • Ownership: 1 day to 1 week

1 out of 5 eggsDell is AWFUL

Pros: Great screen
decent cooling

Not a bad deal if you can catch it on sale. But i really don't recommend any dell computers.

Not as heavy as i expected.

Cons: Dell customer support WILL NOT help you if you have ANY problems. Buy the new egg warranty if available.

Overheats VERY quickly if you sit it down on the couch or carpet. All laptops do this, but tested against an HP i7 3rd gen laptop, the dell died after about 13 minutes. The hp did not die with about the same cpu load sitting on my couch.. Maybe a defective cooler or thermal paste was not applied properly.

A few dead pixels. Nothing major though.

The bloatware is installed, to ensure your performance will be decreased.

The "battery" crapped out within a week. Dell said i had to return the laptop not just the battery, so i got a refund. Not sure if the battery was causing it to overheat, or if overheating killed the laptop/battery.. idk. But i will never buy a dell computer again after the complication's I've had with them.

Other Thoughts: I ordered this laptop from dell, the second gen i5 model. Dell cancels the order because, "The configuration is no longer available". So they offer to change the order to a 3rd gen i5 and some spec improvements. It stated i had to call and approve or it would be canceled. I called and approved it obviously, but once again dell cancels for no reason. No explanation can be given by ANY support department. I've tried to explain my first order included microsoft office FULL version, not the 'starter' version that comes as bloatware. No one can understand the difference between the two.

As the other reviewer said, dell support is the epitome of terrible customer support.

I've spent well over 5 hours the last 3 days being transferred around, and today a "manager" briefly and rudely spoke to me long enough to say "Hello, we're not going to be able to help you, call sales" I say "Sales just transferred me to you" The next thing i hear is a robot asking me what issue im having. Oh dell.

1 out of 2 people found this review helpful. Did you? Yes No

  • Anonymous
  • 9/13/2012 6:28:04 PM
  • Tech Level: High
  • Ownership: 1 week to 1 month

1 out of 5 eggsBuyer Beware

Pros: NONE

Cons: Dell technical support, Dell engineering, and Dell customer support are a joke. The BIOS on the laptop does not support the USB wake function, therefore you can not wake the laptop from sleep or hibernation mode froma wireless connected keyboard or mouse.

Dell Premium technical support was rude and kept me on hold for over an hour before I had to hang up an call back. I was put on hold again for over an hour. I hung up again.
On my third attempt to reach Dell Premuim Techincal Support I was successful. I talked to the tech and explained my laptop would not wake up from sleep mode with my wireless keyboard or mouse. In fact, the laptop only wakes up from sleep mode when the power button is pushed.
The technician took me through a scipted routine that lasted over an hour with no resolution. I was told that they would call me the next day. They called and told me that the Dell Inspiron 17R Special Edition is working as designed.

Other Thoughts: This harware and software are poorly designed.

1 out of 2 people found this review helpful. Did you? Yes No

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Item#: N82E16834200513
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