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Item#: N82E16834200784

DELL Laptop Inspiron 17 (i17RV-6364BLK) Intel Pentium 2117U (1.80 GHz) 4 GB Memory 500 GB HDD Intel HD Graphics 17.3" Windows 8

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  • Intel Pentium 2117U (1.80 GHz)
  • 4 GB Memory 500 GB HDD
  • Intel HD Graphics
  • Windows 8
  • DVD±R/RW

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  • Overview
  • Specifications
  • Warranty & Returns
  • Reviews

Learn more about the DELL 17 (i17RV-6364BLK)

Warranty, Returns, And Additional Information
  • Warranty
  • Limited Warranty period (parts): 1 year
  • Limited Warranty period (labor): 1 year
  • Read full details

Customer Reviews of the DELL 17 (i17RV-6364BLK)

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  • Robert M.
  • 9/30/2013 5:11:43 AM
  • Tech Level: Somewhat High
  • Ownership: 1 week to 1 month
  • Verified Owner

4 out of 5 eggsNice laptop, good price

Pros: Good speed, startup, and connectivity.

Cons: Windows 8 without touch screen somewhat difficult to use, with only cosmetic difference from Windows 7 interface.

Also because of Windows 8, can't log into and use another person's Skype account without creating and switching to another user on the laptop. Extremely inconvenient for office assistant trying to make and receive Skype dedicated-number calls for others.

Not the laptop's fault, of course. Just poor planning and foresight by Microsoft.

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  • Gregory T.
  • 5/24/2013 11:14:21 AM
  • Tech Level: High
  • Ownership: less than 1 day
  • Verified Owner

1 out of 5 eggsUnusable

Pros: In general the specs are good for a machine of this price.

Cons: At startup, the fan immediately goes to full speed. It sounds like an airplane taking off. Loudest fan noise I have ever heard from a laptop. The big problem is that it never slows down. On line comments indicate that Dell has a bug in the design that forces the fan to run at 100% all the time and there is no fix available. My customer refuses to use these machines because of the noise. I have seen over 2,000 laptops in our shop in the last year. These are the noisiest machines by far - much louder than Alienware laptops running with the fan at 100% for example.

Other Thoughts: I told New Egg the noise was unacceptable and sent it back. They said they could not offer a refund but they could replace the units ( I have purchased two of them). The replacement units are even louder and also run 100% all the time. Again New Egg is suggesting a replacement. This is the first time that I have had a problem with New Egg products. This is specifically a problem with this specific model from Dell. I just wish New Egg was more understanding.

3 out of 3 people found this review helpful. Did you? Yes No

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Item#: N82E16834200784
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