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Item#: N82E16834215628

Acer Laptop Aspire V5-571P-6473 Intel Core i5 3317U (1.70 GHz) 8 GB Memory 750 GB HDD Intel HD Graphics 4000 15.6" Touchscreen Windows 8 64-Bit

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  • Intel Core i5 3317U (1.70 GHz)
  • 8 GB Memory 750 GB HDD
  • Intel HD Graphics 4000
  • Touchscreen
  • 1366 x 768
  • Windows 8 64-Bit
  • 8X DVD-Super Multi Double-Layer Drive

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  • Overview
  • Specifications
  • Warranty & Returns
  • Reviews

Learn more about the Acer America V5-571P-6473

Warranty, Returns, And Additional Information
  • Warranty
  • Limited Warranty period (parts): 1 year
  • Limited Warranty period (labor): 1 year
  • Read full details

Customer Reviews of the Acer America V5-571P-6473

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  • Rebecca S.
  • 8/17/2013 6:13:06 AM
  • Ownership: 1 month to 1 year
  • Verified Owner

2 out of 5 eggsI hate this laptop

Pros: It's shiny and new.
I like the touch screen functionality.

Cons: The laptop itself:
The incredibly sensitive touch-pad that constantly causes unintended things to happen.
The "virtual surround sound" speakers that are underwhelming and pretty terrible.
No microphone in jack. I know there is a built in one, but I can't use my dragon naturally speaking headset.

Windows 8:
The screen is sharpness is not that great. I'm probably not describing that very well. The picture is a bit dull.
And my biggest pet peeve: The fact that it tries to tie all your accounts into your Microsoft email. I can't log in to my Skype account, it constantly logs me out of my other hotmail account. There are some other programs that I've had issues with but can't remember specifically which they are. I think this is supposed to be a selling point, but it's definitely not for me. I don't want it to try to force me into using all one service. My husband and I both use this laptop, and he has some programs under his name,and I have some under mine...

Other Thoughts: We had a competing brand's "media" laptop before. It was awesome. If I could still return this one, I would...

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  • Jeffrey S.
  • 5/22/2013 2:58:30 AM
  • Ownership: 1 month to 1 year
  • Verified Owner

2 out of 5 eggsAcer Aspire V5 & Windows 8: meh

Pros: Wide-screen. Somewhat thin. Sufficient hard-drive space. Appeared to be a good value. Not so sure now.

Cons: Combo VGA/LAN port & dongle is very poorly designed. The dongle droops. Just transferring the laptop from my lap to the coffee table causes loss of connectivity that kicks me off-line from my VPN connection every time.
The touch pad doesn't reject touches while typing, despite the settings for the touch pad.
The WiFi is buggy. Had to upgrade my AT&T DSL/WiFi modem because initially, it was causing it to go offline. Even with the new IPV6 compatible DSL/WiFi modem, the WiFi disconnects frequently.
CD/DVD drive tray doesn't close flush with the chassis.
Windows 8 early adopter = painful. Most Windows 8 apps aren't ready for prime time (looking at you, Netflix).

Other Thoughts: I chatted with an Acer CSR about the VGA/LAN port. The responses were rather scripted. Bottom line was that I could pay for the shipping to have it serviced if I felt like something was wrong, but the rep couldn't verify if this was a known defect or not. I opted not to send it in for repair because I can't afford to be without my laptop that long.

If a VGA port or a LAN port are important to you, make sure the machine has a separate ports, not a dongle.

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  • Dan P.
  • 4/9/2013 9:40:10 AM
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggs

Pros: Reasonably priced

Cons: Had trouble from day 1. I purchased because I needed it for work out of town. THE WORST COMPUTER I HAVE EVER OWNED. When you turn it off or put it to sleep it takes 10 minutes to load so you can open anything. It freezes up all the time and I have to do a hard reboot to fix it. Explorer won't display or work half the time so I use Firefox. The touchpad is off to the left so your palm hits it when typing and opens things up. It doesn't stay connected to the internet no matter where I use it and then takes 5-10 minutes to fix it. So may other issues I don't have time to post

Other Thoughts: I wish I would have paid more for a better brand

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  • Anonymous
  • 3/4/2013 4:03:40 AM
  • Ownership: 1 month to 1 year
  • Verified Owner

2 out of 5 eggsIt's fine, except for the wifi issues.

Pros: - Unlike (what seems like most) people, I love the look of Windows 8, and the touchscreen aspect. (Trying not to veer into a review of Windows 8, but I'd like to mention that user experience can be really enhanced with the knowledge of hotscreen/shortcut keys to switch quickly between the "charms" and desktop views.)
- Computer boots up really fast -- practically as fast as waking up from sleep, which I LOVE. This has also got to be the quietest laptop I've ever used.
- Love the addition of a numbers pad.
- The speakers sound less "tinny" than Apple laptops, which is nice. My first several Netflix experiences were not painful.
- Agree with other reviewer that the bloatware was minimal. I looked through the list of applications upon install and found very little there to remove; most of the installed apps were Acer support apps.

Cons: - Wifi is rather poor. This is probably my BIGGEST complaint about this laptop, and from researching the experience of others, it seems that the quality of Acer's laptops are not consistent. I think this is the risk of buying a cheaper laptop over a better one.
- The plastic casing looks and feels cheap (but I come from using several previous Macbook Pros, so it's a more jarring difference).
- This is pretty heavy for a plastic laptop. Its weight is on par with my MBP. At least it's sturdy.

Other Thoughts: My last several laptops have been Macbook Pros. I'd wanted to get acquainted/familiar with the Windows OS again, so I purchased this one. It's a far, far cry from MBPs -- the smaller price tag, for one, but also the look/feel. The silver plastic case was made to look like metal, which I thought was strange and unnecessary. (Embrace the plastic and get some cooler colors!) The keytaps are quiet, at least.

To my biggest complaint, the wifi driver that comes with the laptop seems to be really buggy. Initially, my network connection would be lost forever, after waking up the computer from sleep, and I'd have to reboot the machine to get it back. (This is a documented problem that you'll find on Acer's forums.) The remedy was to update the Atheros wifi driver, but even with this latest driver, it takes between five and ten minutes for the wifi to recover after waking the laptop up from sleep -- a big issue that can make charms and other Windows 8 apps crash. In fact, considering how integral a network connection is for contemporary laptop usage, this problem is overarching enough for me to rate it 2 stars. Without wifi capabilities that "just work," a decent user experience is next to impossible (unless you're writing a novel in Wordpad and don't need wifi). Without the poor wifi functionality, I'd otherwise rate it at a 4.5 out of 5.

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  • Gregory B.
  • 2/26/2013 8:02:31 PM
  • Ownership: 1 month to 1 year
  • Verified Owner

4 out of 5 eggsGreat, but Win 8?

Pros: Great specs, great computer. Impressive battery life.

Cons: Windows 8. I think that the OS cripples the computer. It is great for a new user who does not understand computers, but even my wife feels limited by the OS. It is TOO easy with not enough options for customization. You can drop down to a desktop, but it is not very easy to do. There are 3rd party software that will give you the desktop by default, but you shouldn't be forced to go outside the basic OS to do this.

Other Thoughts: This was a Christmas gift for my wife. An overall very nice computer, but we did have a problem where the optical drive fell out of the machine. I just requested the RMA through ACER under warranty, we'll see how that goes and I will provide feedback after this is resolved.

Win 8 has its problems, specifically the Modern UI....terrible (I am shaking my head). Great for tablets and phones I am sure, but for a At least it is a touchscreen (leaves many finger prints) and the trackpad is extremely good.

The OS is great as far as use of resources, it is just not at all geared for a power user, or even a casual user that knows what they are doing.

I love the laptop, just wish you could get rid of the Modern UI.

Thank you Microsoft for helping me to fell confident in my move to Linux. Ubuntu and LinuxMint has made the move very easy.

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  • Joseph S.
  • 2/26/2013 4:04:27 PM
  • Ownership: 1 week to 1 month
  • Verified Owner

5 out of 5 eggsGreat quality for the price

Pros: Great screen
Plenty of disk space
Nice and quiet keyboard

Cons: None

Other Thoughts: Although I was a little skeptical about the quality of Acer laptops, I'm pleasantly surprised to find that Acer makes quality laptops. I really like the fact that there is a number ad on the keyboard. In addition, the touch screen is an added bonus especially for Windows 8.

Overall I'm very happy with my purchase and look forward to buying Acer products in the future.

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  • Douglas S.
  • 2/26/2013 1:40:50 PM
  • Ownership: 1 week to 1 month
  • Verified Owner

5 out of 5 eggsVery pleased

Pros: None really if you read the specs.

Cons: None

Other Thoughts: All and all I am very pleased and have no reasonable issues at all. It is light and thin, the screen looks great. It’s 1366x768, but again it’s small and sleek. Speed is good enough that I won’t bother with a SSD at all.

What is important is to understand what you are buying. It’s thin. There are only three USB ports, one being USB3. The Ethernet port is actually paired into a VGA cable. But the laptop isn’t tall enough to put a full size adapter into it. Also it’s not for children. It is thin and light. Don’t confuse it for a Panasonic TouchBook.

I do find the touch pad very sensitive, but I have never liked any touch pad. I always get a small mouse.
Now, I also bought a start menu which I strongly recommend from Stardock, very inexpensive, and it alone makes the transition from Windows 7 to Windows 8 much simpler and educational.

The best part is the touch screen. For many, many tasks, it is awesome. There is no point in going to Windows 8 on anything other than a touch screen. It would be a waste of money pure and simple. As for Windows 8 I went from a beta testing hater to a true believer. It just turned out to be fun once I had a touch screen. The illuminated keyboard is nice for me too.
The laptop is everything Acer says it is, and beside McAfee A/V, no bloat ware. I also have read someone complain about the lack of recovery software / DVD’s. First, there is an option to install the recovery partition onto a bootable USB drive. It offers to burn DVD’s if you like. They even have more options as well. Highly recommended.

As for “Slammy’s” comments, it will boot to live media. If he had read the pamphlet it told him how to make recovery USB/DVD’s. Mine’s very quiet all the time.

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  • Thomas F.
  • 2/23/2013 4:45:41 PM
  • Ownership: 1 week to 1 month
  • Verified Owner

4 out of 5 eggsExcellent Value

Pros: Touchscreen great for using Win8; Can add Intel Turbo Boost to extend CPU speed to 2/5 G; backlite keyboard; has a DVD/CD disk drive (easier to load my DVDs and CDs for movies/music (don't have to load on my desktop and send to laptop (takes quite a bit of time and was able to easily load an extra copy of Office I had - though I do understand that disk drives will soon the be equivelent of floppy drives/extinct.)

Cons: Only one USB 3 so if have multiple USB 3 devices, you have to purchase a hub; compared to my 3.5 G desktop, it boots up ever so slowly (but that's probably not a fair comparison for a 1.7 g laptop) though once it's up, it works fine; is light and easy to cart around; seems well made - though is definitely not a tank;

Other Thoughts: I wanted a touchscreen laptop with a disk drive (read above) and that's what I got. It's a fine, light thin laptop that should do well, if not pushed too far. It's not for games, at least the ones my son plays on line but seems to handle my photos and some light processing just fine. Excellent connection to the internet, but note, some problems maintaining internet connection with Comcast's build in router, so I switched it to other network run through my Netgear router and there hasn't been a problem since.

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  • shawna H.
  • 1/17/2013 3:31:33 PM
  • Ownership: 1 week to 1 month
  • Verified Owner

4 out of 5 eggsOverall good buy

Pros: Backlit keyboard, 8gb memory, 750gb HDD, Touchscreen, Windows 8, Dvd player, Separate number pad on keyboard

Cons: Keyboard lacks shift and number lock indicator and trackpad overly sensitive. Poor battery life.

Other Thoughts: I think this laptop is by far the best buy for the price. Yes the screen quality could be better but it's actually pretty good. Video looks and sounds good on the full screen. The photo app in Windows 8 is really nice and slide shows look great. I wanted a laptop with full functionality and this one comes very close. The keyboard is my biggest criticism. The track pad is placed to the left which some people don't like. It is actually centered under the keyboard so this is correct placement. However, there is no separation between the left click key and the right click key. This causes problems when not actually typing because I constantly click on the right click button when I really want the left. The track pad is also very sensitive to touch and I have accidentally made the screen larger, moved pics from one folder to another, deleted items etc. All without having a clue what I did to make that happen. I disabled all the functions on the track pad and it has helped but also there is trial and error involved. I have learned to be careful of where I place my hands on the track pad. A simple solution to this is to use a mouse which is what I am planning to do. The backlit aspect of the keyboard is very nice and goes dim when not in use to preserve battery life. The keyboard is lacking a indicator light for the shift function and number lock. This drives me crazy as I never know if I am typing a password in capitols or small letters. I would say I get 3 hours out of the battery which is pretty poor. As far as touch screen goes, it works very well and comes in handy. I would say it's a must with windows 8. Yes, you do get finger prints on the screen but the computer came with a large cleaning cloth and you can always use a stylus instead of your finger. The laptop is fast, responsive and has lots of memory and storage. I wanted a SSD but needed more space for photos and music so that wasn't an option for me with the cost of SSD drives. Acer didn't have that as an option with this series but I am sure they will with the next one. I upgraded from a Sony Netbook 10" which was a piece of garbage from the start so this is a significant upgrade for me. I am a petite person and I find the computer somewhat heavy but manageable. In terms of Windows 8, overall I think it is a fantastic operating system. With that said they still have glitches to work out. The search functionality is easy and highly efficient. The new format takes some getting used to as does any new thing. My biggest criticism on Windows is with the apps. They just aren't there yet. Apps have very limited functionality. They freeze, crash or won't open regularly. I had a major problem where they wouldn't work at all. Once the Windows updates installed everything went back to working. I believe they will get there. The apps aren't necessary to the user experience. Just an add on. Take what you can get from them until they improve it to where it needs be.

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  • Garrett S.
  • 1/6/2013 5:20:23 PM
  • Ownership: 1 week to 1 month
  • Verified Owner

2 out of 5 eggsBuyer Beware!

Pros: decent keyboard (the number pad is a nice feature), lightweight, touchscreen is very handy

Cons: arrived defective (keyboard backlight was non functional), screen resolution is below par, although the touchscreen is nice - fingerprints are a real issue rather quickly.

Other Thoughts: I titled this comment Buyer Beware more because of Newegg than the product itself. Overall this little laptop seems fast enough and has all the features I was looking for; touchscreen, backlit keyboard, optical drive, large harddrive, lots of RAM. For the price I was willing to accept a slightly lower screen resolution and cheaper overall feel than I'm used to. All in all if the thing had worked when it was opened it I would have given 4 stars and recommended it.

However, it didn't completely work when it was turned on and this is where the problems started. I purchased this laptop on black Friday. It was to be a Christmas gift for my daughter. She opened it Christmas morning. Well guess what, that was over 30 days. When I contacted Newegg they told me too bad, it's been over 30 days since it was purchased there's nothing they can do and that I should contact Acer directly. Of course I was upset and let Newegg know it and proceeded to contact Acer. After going around and around for a week they agreed to honor a warranty repair. In the mean time Newegg came back and offered to replace the laptop AFTER I had already sent it to Acer. Now 2 weeks later we're still without the laptop and probably won't have the laptop until near the end of the month. Needless to say, the moral of this story is DO NOT BUY a Christmas present from Newegg on black Friday. I know I won't make that mistake again.

1 out of 5 people found this review helpful. Did you? Yes No

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Item#: N82E16834215628
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