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Item#: 9SIA0AJ1UV0838

TOSHIBA Satellite C55-A5249 Notebook Intel Celeron 1037U (1.80GHz) 4GB Memory 500GB HDD Intel HD Graphics 15.6" Windows 8

  • Intel Celeron 1037U (1.80GHz)
  • 4GB Memory 500GB HDD
  • Intel HD Graphics
  • 1366 x 768
  • Windows 8
  • DVD±R/RW
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Learn more about the Toshiba C55-A5249

Quick Info

Warranty

  • Limited Warranty period (parts): 1 year
  • Limited Warranty period (labor): 1 year


Customer Reviews of the Toshiba C55-A5249

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  • Sarah N.
  • 9/20/2013 12:39:21 PM
  • Tech Level: High
  • Ownership: less than 1 day
  • Verified Owner

5 out of 5 eggsCustomer Service Rating

Pros: The customer service of Newegg.com supersedes any expectations of any other company I have dealt with. They are very fast in responding to any concerns or questions I had regarding this product.

After I received the Toshiba, I decided to return it because I wanted a better laptop for my fiancé as a birthday gift. I was charged a restocking fee not knowing that I should not have been charged for one. After a few days, I contacted them regarding the restocking fee I was charged and advised me that they would refund the restocking fee as long as the box was not opened upon their receipt of the item. Which I did receive the refund.

Cons: As far as customer service is concerned, I have no cons. It was a fast response, they hold true to their word on making sure the customers are satisfied. For me, this was the case.

Other Thoughts: I would recommend Newegg.com to anyone looking to purchase any electronics online as my friends have with me.

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  • Sarah N.
  • 9/10/2013 9:15:14 AM
  • Tech Level: Average
  • Ownership: less than 1 day
  • Verified Owner

1 out of 5 eggsShipping and Handling

Pros: The package was in a box.

Cons: The package was not packaged securely. It was only packaged with a small amount of paper so the laptop inside was constantly shifted around. I am unsure if the product was in good shape or not as I sent it back because I ordered the wrong laptop and ordered a new one. They also used UPS who has a great reputation of just throwing their boxes around and boxes are received in poor condition.

Other Thoughts: In future, please secure the items securely with more paper or filling so that the items do not shift so much. This way, if the boxes are constantly tossed and thrown, it will have less negative effect on the product you have sold and shipped.

0 out of 3 people found this review helpful. Did you? Yes No

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Toshiba > 
Item#: 9SIA0AJ1UV0838
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