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Beyond any applicable Newegg return policy, this item is warranted independently by the product's Manufacturer. Below is a summary provided for convenience only and may not be accurate or current.
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Manufacturer Limited Warranty period (parts): 1 year
Manufacturer Limited Warranty period (labor): 1 year
Pros: I bought this as a Christmas gift for my wife. It's a great, well-built machine. Used a spare 2GB of RAM I already had to upgrade and installed Windows 7 (with a few things like Aero turned off); it runs great. She loves it. The battery life is great, it runs 6-8 hours depending on what she's doing. The sound it puts out is pretty good too. Multi-touch features are cool too.
Cons: The fan can be a little noisy if you've got the netbook on the high-power setting and you're doing anything that's processor intensive at all. Also, graphics are OK, but it struggles to play back even non-HD movies encoded at reasonable frame rates.
Other Thoughts: Overall, I'm quite happy. Wait for a good deal though b/c the Atom 280 will be the bee's knees soon enough, making the 270 in this model old, and this can already be had for $300 shipped if you're patient.
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A/C adapter failed - Battery won't charge
Reviewed By: F. Joel Martinez on 12/15/2009
Tech Level: somewhat low - Ownership: 1 month to 1 year
This user purchased this item from Newegg
Pros: Great and Small product for a 10 year old girl. She likes that is very small and lightweight for her to move around the house and sometimes take it on the road and watch her favorite tv shows. Good web cam and nice layout keyboard.
Cons: AC adapter failed today. She comes and tells me that her netbook wont turn on. Luckily the battery had 10 minutes left of charge. I started to do some research and decided to stop by here first since I ordered here. Well little to no surprise this issue has been address by other customers. I have yet contact Asus but I will in a matter of minutes when I get the chance.
Other Thoughts: Bought this netbook for my 10 year old daughter as a birthday gift. Around September 10th. Everything worked fine until today where the AC unit fail. Come here to find out there is an on-going issue with it.
I always tell her to use the AC adapter without the battery since it will kill the life span of the battery if is always plug to the netbook. If they battery is 100% then take the battery out and let AC do the work. If you are moving around the house, use the battery itself.
Forgot to mention this is the 2nd Asus Eee netbook that I have purchase. The first one was for my fiancee and she had problems which were totally different from the one above.
We apologize for this inconvenience. Please contact us at 812-282-2787 or http://vip.asus.com/eservice/usa_rmaserv.aspx to request an RMA for a replacement A/C adapter.
Cons: Just like other reviewers, my Eee PC 1005HA has also been having problems where the battery won't charge. The laptop works fine with the power adapter plugged in and both Windows and the laptop report that the battery's fully charged when it's actually completely dead.
And to top it all off ASUS tech support has been dragging their feet on getting it replaced.
We apologize for this issue you are experiencing with your EeePC. Please contact us at OC_Support@asus.com and reference case number NE0066 so that we can get more information about the issue and assist you with the RMA process.