Refurbished "Refurbished" products have been tested to ensure compliance with original manufacturer specifications, and MAY include a limited manufacturer warranty - see the item's product page for details.
Asus Customer service poor
Pros: I cannot find any pros about this product. It was slow from the first day I received it. Returned to Asus, nothing was done to resolve the problem. Six months later the computer only works on AC
Cons: Poor Service from ASUS, battery, not covered by warranty, despite 12 month warranty stated on Newegg site. Spent $50 shipping pc to asus, what a waste. After dealing with there customer service. I returned two other asus products I had purchased. Will not purchase another Asus product.
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Pros: *Got what I paid for
Cons: *The hard drive was divided into three partitions. I'm not sure why Asus does this. Caused a minor inconvenience, but doesn't affect me now. (see other thoughts)
Other Thoughts: *This 5 egg review indicates that I got exactly what I paid for and am very satisfied, not because it has exceptional specs.
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