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Item#: N82E16834230612

Asus Z54C-JB91 15.6" Notebook - Intel Pentium B970 2.30 GHz

  • Intel Pentium B970 (2.3GHz)
  • 4GB Memory 320GB HDD
  • 1366 x 768
  • Windows 7 Home Premium
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Quick Info

Warranty

  • Limited Warranty period (parts): 1 year
  • Limited Warranty period (labor): 1 year


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  • Dave B.
  • 1/4/2013 2:21:58 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggs1 or 2 Year Warranty?

Pros: Great price and said it has a 2 year warranty.

Cons: Newegg says 2 year warranty, however, when the laptops arrived the boxes and the stickers near the keyboard say 12 month warranty. We run a small computer shop and only sell ASUS with 2 year warranty so I am glad we only ordered 2.

Other Thoughts: I have been trying to get support from Newegg for almost 2 months to figure out if these have a 2 year warranty or not. So far after phone calls and emails we have no information. Very poor service.

Manufacturer Response:

Dear Valued Customer,

Sorry to hear that you were misinformed that the unit only has 1 year warrnaty.

Please provide me with both serial number and I will let you know what the warranty actually is.

If you have any questions or comments you can email me at cl-jeffrey@asus.com which I reside in the U.S

ASUS strives to meet and exceeds our customer expectations within our warranty policy.

Regards,

Jeffrey
ASUS Customer Loyalty

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  • Pat S.
  • 12/7/2012 10:23:33 PM
  • Tech Level: Somewhat High
  • Ownership: less than 1 day
  • Verified Owner

4 out of 5 eggsThe Verdict is out.

Pros: Nice Laptop I had to clean out some shareware but not as some other Ive seen. Nice looking Mouse pad is responsive.
Nice Screen. looks Good all around. A little short on the USB ports but not a problem. I bought this for my Mother in Law so I don't think the usb will be an issue. After I turned off about 12 running programs at startup it runs quite snappy.

Cons: Packaging was dismal. I don't know if this came out of new Eggs warehouse. But I hope not! The box was about three times bigger than the laptop box But the laptop box was placed in the bottom of this large box with no padding under it but a foot and a half of padding on top of it. Really whats the point. But it arrived UN damaged so that's good. During setup after setting up the user name and during the part where it says preparing for first use it crashed and shut off. After restarting the laptop it asked me to start the setup all over but when I got to the name it said already in use pick another name. So i just put user and after the setup was don't i went into user settings and fixed it. So needless to say i'm leery but I'm gong to run it for a week or so before I give it to my mother n law.

Other Thoughts: Cant get the Wireless mouse to work. The Laptop recognizes the dongle but the mouse wont work. It workes on my tablet but not this laptop. Ill have to mess with it some more tomorrow.

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  • Khalil Z.
  • 10/22/2012 9:42:27 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year

5 out of 5 eggsBest laptop for the money

Pros: I am a small shop in a small county, I sell 8 to 10 of these a month. I get them from Distribution. My customers love them, they are fast and durable. If you are looking for a laptop under $500 you can beat these!

Cons: Nothing

Other Thoughts: I normally add an Intel SSD drive in these for excellent performance.

Did you find this review helpful? Yes No

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Item#: N82E16834230612
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