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Item#: N82E16834230700

ASUS Taichi21 Intel Core i7 4GB 256GB SSD 11.6" FHD Touchscreen 2-in-1 Ultrabook/Tablet (Taichi21-DH7)

  • Intel Core i7 3517U(1.90GHz)
  • 4GB Memory 256GB SSD HDD
  • Intel HD Graphics 4000
  • 1920 x 1080
  • Windows 8 64-Bit
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Learn more about the ASUS Taichi21-DH71

Quick Info

Warranty

  • Limited Warranty period (parts): 1 year
  • Limited Warranty period (labor): 1 year


Customer Reviews of the ASUS Taichi21-DH71

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  • Stephen R.
  • 2/9/2014 3:15:53 PM
  • Tech Level: High
  • Ownership: more than 1 year
  • Verified Owner

1 out of 5 eggsThis laptop is at best a broken toy

Pros: If you're looking for a small portable laptop and have no desire to ever use this as a tablet, then that laptop is actually pretty great. I like the backlit keyboard, and it's a pretty speedy laptop if you're not trying to play any games. It also has a great resolution for the size.

Cons: Terrible battery life with the provided win8 image (under 2 hours), and loaded with bloatware.
None of the tablet functions work correctly. If I have the laptop in seamless mode and close it, the tablet screen comes on maybe 30% of the time. If I manually select tablet mode in the asus menu it'll switch 90% of the time but then the touch features don't work another 50% of the time (I have to open it partway and use the keyboard because touching the screen does nothing). The auto rotate function always turns itself off automatically when in laptop mode, but doesn't turn on automatically when switching back to tablet mode. Sometimes when in tablet mode it still won't turn on, leaving the tablet stuck in landscape mode. I've had it in laptop mode with the tablet screen disabled by the hardware button on the side, and the touch controls were stuck on, so anything touching the back of the laptop would click something on my screen. Sometimes it refuses to switch between tablet or laptop mode completely. Any time I want to use this laptop in tablet mode everything that can break, does break. It's almost humorous how bad this laptop is. I spent twenty minutes trying to log onto reddit in tablet mode because first the touch functions weren't working. Then after I got the touch to work, I decided I wanted to view it long ways instead of landscape, but autorotate got switched off. I couldn't get the charms menu open from swiping (which is how you get to the asus menu in tablet mode) so I had to open the lid to get into the ASUS menu and turn auto rotate on. Rotate still wouldn't turn on (nothing happened when I clicked the button at all) so I gave up trying to rotate the screen. I closed the lid again, but this time when it closed the touchscreen was somehow reversed (I would touch the top of the screen and it would register a click at the bottom of the screen). This experience is actually better than normal, because it usually won't go into tablet mode at all.

I'd also like to add that this is the stock asus install, I didn't change anything. I sent it in for repairs (which took about two months and calling asus support 3-4 times a week because I'm pretty sure they lost the laptop at some point, nobody seemed to have accurate information on where it was), and got it back like this, still malfunctioning. I used to build my desktop computers with almost entirely asus hardware, but this is definitely the last asus product I'll buy.

Other Thoughts: I actually enjoyed this laptop better when I had broken the outer touch screen (before I sent it in for repairs), because it functions fine as a regular laptop. As soon as I try to do anything in tablet mode is when I want to just throw the thing away. If anyone wants me to upload a video of just how frustrating it is to use this thing let me know.

2 out of 2 people found this review helpful. Did you? Yes No

  • Desiree E.
  • 1/30/2014 12:46:22 PM
  • Tech Level: Average
  • Ownership: more than 1 year
  • Verified Owner

4 out of 5 eggsFunctional but many Quarks

Pros: What is wonderful about this hybrid is that is defiantly more of a laptop with the convenient option of becoming a tablet when you need it. Whereas most other hybrids are more of a tablet that can click onto a keyboard and "look" like a laptop. The quad core i7 makes this a nice powerful laptop and the SSD (although still skeptical of the technology) runs very fast and seamlessly. What I think I love best about this laptop is that all you have to do is close the lid for it to light up into a tablet. No twisting motion, no flipping the whole thing backwards and possibly damaging wires over time and inviting disaster. The design is very simple and I am sure will prove to last longer than the more creative laptop to tablet transformations.

Cons: The tablet screen is obnoxiously sensitive; one spec of dust will "x" out of what you are working on. Since the tablet screen is on the opposite side of the laptop screen it is very vulnerable to damage so be very careful with handling and traveling. The tablet screen also starts to lag and freak out if you switch from stylus to touch too frequently or too quickly.

Other Thoughts: Overall, wonderful product. This has been invaluable with my school work and storing of my notes. The screen maybe sensitive but it works well enough to work with Photoshop if you are illustrating or with one-note for taking notes. My biggest recommendation for anyone considering buying this product would be to keep the soft sleeve it comes with and travel with a hard laptop bag/case, not a backpack or a messenger bag or anything else that would allow pressure to be put on the screen my accident. Also, keep the screen as clean as possible.

1 out of 1 people found this review helpful. Did you? Yes No

  • Ryan S.
  • 9/11/2013 10:19:28 PM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year

4 out of 5 eggsFlawed but still great

Pros: Crystal clear screens
Surprisingly fast processor and gpu (plays dead space 3 flawlessly)
Above average keyboard
lightweight and VERY portable
400 Mbps read/write SSD
Overall an amazing device that supersedes my expectations

Cons: Made by asus (see other thoughts for more[1])
A disturbing number of errors out of the box (or back from RMA).
Touchpad NEEDS to be disabled if you use a mouse or the touch screen, otherwise it tends to randomly click or move the cursor.
Very poor quality assurance by asus (never has a company failed so consistently).
Alot of the stock software is broken right off the bat.
Battery life (see other [2])

Other Thoughts: [1]Took two RMAs for ASUS to fix the laptop correctly (2 weeks each time). The only parts not replaced were the keyboard and case so the QA over at ASUS is seriously lacking, and their RMA department is very lazy. I had to explicitly tell the techs what the issue with my laptop was for them to replace the parts, otherwise they would skim over problems.

So far every single piece of tech ive bought with an ASUS label has been sent back for repair and 2/3rds took two or more RMAs to fix. I will never purchase anything from asus again

[2]The device has terrible battery life if you leave it on, but thanks to the SSD you can put it into and out of sleep in seconds. You can make the laptop last all day if you make sure to put it to sleep when not using it, otherwise you are looking at around 3 hours.

This ultrabook has sold me on windows 8

1 out of 1 people found this review helpful. Did you? Yes No

  • mike s.
  • 8/22/2013 5:59:00 PM
  • Tech Level: Average
  • Ownership: 1 week to 1 month
  • Verified Owner

5 out of 5 eggsgreat ultrabook

Pros: you turn it on 1 sec later you can use it. its amazing. speed is great i play EVE. and i max it out and it runs great. love the dual screen its a first for me along with the touch screen great response time. amazing computer over all it can do anything you want it to do!!

Cons: notice that the java with dual screen isnt good doesnt let you do some of the things you would like gets pretty toasty

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  • Paul N.
  • 4/2/2013 8:30:31 PM
  • Tech Level: Average
  • Ownership: 1 month to 1 year

1 out of 5 eggsDissatisfied Customer

Pros: Notebook is great

Cons: Just bought the Taichi 21 not even for two months yet and already the ac adapter is acting up. The led light doesn't light up when I plug it in nor does it even charge. I contacted ASUS service center and their representatives were horrible! Absolute worst. On top of that they wouldn't even give me free shipping for their defective product! I'm completely shocked at how their company handle this. I'd hope for better services since ASUS is so well known and a reputation to live up too.

Manufacturer Response:

Dear Valued Customer,

I apologize for the issues that you have encountered with the laptop and I am especially sorry for your experience with customer support. Although there are exceptions sometime, the warranty policy states that we do not provide shipping for the items on the first RMA. This usually relates to the entire unit, but usually we can ship can ship out a charger. Again, I apologize for the bad experience. Hopefully your new charger works 100% and you can enjoy the Taichi again. If you have any other questions, concerns or comments, please feel free to forward them my way. I can be reached at cl-tien@asus.com.

Best Regards,

Tien
ASUS Customer Loyalty

2 out of 3 people found this review helpful. Did you? Yes No

  • Laura M.
  • 3/15/2013 8:10:35 AM
  • Tech Level: Somewhat High
  • Ownership: 1 week to 1 month
  • Verified Owner

5 out of 5 eggs

Pros: Fast, very solid feeling in my hands, lots of storage. It runs all my games fine, and with 2 usb ports, it allows for a mouse, and something else to be plugged in.

Cons: None that I can see, possibly battery life,but 3 and a half hours normal use is pretty solid as far as battery life goes. I do wish it had more RAM, 4GB is a little low for laptops these days.

Other Thoughts: Internal Wireless card doesn't seem to work with my router after a while, but i had a USB wireless card and it works just fine.

3 out of 3 people found this review helpful. Did you? Yes No

  • Saul G.
  • 3/6/2013 4:00:26 PM
  • Tech Level: Average
  • Ownership: 1 month to 1 year

4 out of 5 eggsBeautiful Battery Hog

Pros: Build Quality
Sleek Design
Keyboards Real and Virtual
Included Accessories

Cons: Battery Life
Adapting to Windows 8

Other Thoughts: At about six weeks in, I have mixed feelings about the Taichi. It is drop-dead gorgeous, slim and well put together. Both displays work well. It is light and well balanced enough to use as a tablet and is a wonderful travel companion -- better than a laptop or a tablet as it fuflfills both missions.
Mine came with a case, stylus, cleaning cloths, along with an inner case holding network and VGA dongles.
The issue, as the computer press reported, is that it is not a touchscreen laptop--to save thickness or cost, or perhaps battery life, the inner screen is not touch controlled and this forces you into using Windows 8 in a non touch screen environment - which is less than ideal. Loading Classic Shell is helpful, but I would have preferred it if Windows 8 had been designed to provide a Windows 7 experience when installed on a non-touch enabled device. I bought a Logitech 650 touchpad to use with the laptop side, but that is not a real solution.
I find that I am using the tablet side more, and enjoy the split virtual keyboard. The stylus also works well.
Wireless performance is very good, unlike the Transformer Prime. While boot time is pretty quick, WIndows 8 apps and some programs take a long time to load. This could be due to the limited RAM, I am used to machines I build with 16GB of RAM.
I have not blown out the ASUS partition and bloatware, which many reviewers recommend. I am not certain whether I could recover the programs if I change my mind-there is no rescue disk so I will be making a disk image when I get it set up to my liking and may try a re-install of Windows 8.
I have the variant with the Core I7 and 256GB SSD. The Core I7 is a battery hog-I get only 4 hours before plug-in. It gets slighly warm, but nowhere near as hot as my last tablet pc, the HP TM2 Touchsmart.
I picked this over the Yoga and the Dell XPS 12, and I do not regret my choice, but I wish both screens were touch enabled. If you are considering this I recommend you try to get your hands on first to see if it's for you.

7 out of 7 people found this review helpful. Did you? Yes No

  • Dan S.
  • 2/14/2013 4:06:40 PM
  • Tech Level: High
  • Ownership: less than 1 day

4 out of 5 eggsGreat machine, but lacks..

Pros: Probably best in it's class when it comes to design. The keyboard is outstanding. It's the only ultrabook/convirtable that has two screens and a 256 Gb SSD - large SSDs adds to the price, but are finally coming down in price. 11.1" screen, 64-bit o.s., writing stylus - all make this a strong machine. Networking is dual band; has BT 4.0, 2 USB 3.0 ports, 3rd gen i7 processor, and comes with several nice accessories - stylus, USB Ethernet connector, USB VGA connector, and a soft cover.

Cons: Asus missed the mark for a couple of reasons - both displays rate only 215 Nits in brightness - Asus has laptop displays that are very bright at 400 Nits and great for out door reading. The other downside is that it only comes with 4 Gb of RAM; they should have offered 8 Gb of RAM. One key thing to understand is that you cannot upgrade the RAM or SSD because all of the components are soldered directly onto the motherboard. There's no way to upgrade these devices. Also, Asus advertises a case for the Asus Taichi called the Taichi Suit, which looks like a definite accessory the you would want to purchase to protect the hefty cost of this machine - but, try to find one - you can't buy them. Even Asus cannot sell you one or tell you who actually has them. Another issue with the Asus Taichi is that you cannot find one to actually touch and feel to see if you would like or be able to tolerate the keyboard for your typing pleasure - which you might use a lot of the time if you are replacing your desktop or taptop with this device. The battery life is poor as it is with all the ultrabook laptops. Trying to get information from the Asus website or even trying to find out how to contact them is very difficult. Optional accessories are very difficut to locate and purchase right now. Asus also makes mention of a Asus Taichi machine with a 13" display, which is what I wanted, but there's no clue when or if this will ever be available.

Other Thoughts: It's a nice machine, but better ones are coming out - larger SSDs, larger amount of RAM, brighter displays with higher NIT ratings, newer low voltage/wattage processors.

12 out of 12 people found this review helpful. Did you? Yes No

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Item#: N82E16834230700
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