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Item#: 9SIA0ZX1PR8244

ASUS VivoBook X202E-DH31T 11.6" Touchscreen Notebook Intel Core i3 3217U 4GB 500 GB HDD Intel HD Graphics 4000

  • Intel Core i3-3217U 1.8GHz
  • 4GB DDR3, 500GB HDD
  • 1366 x 768, Intel HD Graphics 4000
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Learn more about the ASUS X202E-DH31T

Quick Info

Warranty

  • Limited Warranty period (parts): 1 year
  • Limited Warranty period (labor): 1 year


Customer Reviews of the ASUS X202E-DH31T

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  • Chris S.
  • 5/30/2014 12:33:11 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year

1 out of 5 eggsAsus is the worst

Pros: The physical design was solid. Price.

Cons: This is my nightmare with this device. Purchased in early April. Couldn't upgrade to 8.1 because of stupid trackpad drivers interfering. Went to attempt a fresh W8 reinstall, but the BIOS wasn't detecting any devices..not even the hard drive. Sent it into ASUS for repair. After weeks, they finally looked at it and gave me the old canned line "hard drives bad." I argued and said no, the BIOS is the problem. Just make sure the BIOS will boot and send it back, let me worry about the hard drive. A week later I get an e-mail saying that the item is being shipped back to me without any service performed.

Other Thoughts: A nightmare from start to finish. I had an Asus tablet years ago and it was also junk. I think I've learned my lesson. Not only does Asus make shoddy products, but I've learned first-hand that their customer service and repair departments are some of the worst you could possibly encounter.

I've worked in IT for a decade. I have call-center and PC repair background. I don't know everything (if I did, I wouldn't have had to send the laptop in for repair) but I do know that you don't treat clients the way that Asus has treated me. The silver-lining is that I went back to a Chromebook and I absolutely love it. Not an Asus Chromebook, of course. I went with the Acer C720 and it's a fantastic machine for the price.

Manufacturer Response:

Dear Valued Customer,

I apologize if you were dissatisfied with the recent repair or service on your laptop. We do value our customers and take negative customer service experience very seriously. Also, we continually strive to achieve customer service excellence. Should you need further assistance, please email me at cl-rodel@asus.com and write down service# 3738858 on the subject line.

Thank you for choosing an ASUS product.

Regards,

Rodel
ASUS Customer Loyalty

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  • Paul K.
  • 5/26/2014 9:16:16 AM
  • Tech Level: High
  • Ownership: 1 month to 1 year

2 out of 5 eggsVery poor support

Pros: Very light

Cons: The support from ASUS is very poor. The OS wouldn't boot up after using this for 8 momths. The Recovery disk I created after receiving it wouldn't boot either. I had a CHAT with ASUS to see if I could get a recovery disk and they said I would have to call Microsoft. Microsoft said that I would have to buy a new operating system. The lesson here is that if you have to reinstall the operating system from other than the created recovery disk or the recovery partition, you will have to buy another copy of Windows 8.

Manufacturer Response:

Dear Valued Customer,

I apologize for your dissatisfaction with the recent customer service experience. We do value our customers and take negative customer service experience very seriously. Also, we continually strive to achieve customer service excellence. If you need further assistance, please email me at cl-rodel@asus.com and write down service# 3723678 on the subject line.

Thank you for choosing an ASUS product.

Regards,

Rodel
ASUS Customer Loyalty

Did you find this review helpful? Yes No

  • Chris S.
  • 4/11/2014 8:25:51 PM
  • Tech Level: Somewhat High
  • Ownership: 1 day to 1 week

3 out of 5 eggsWin 8 ruins it

Pros: Price, design, materials, touchscreen, decent performance, ports.

Cons: Windows 8 is worse than Vista. There. I said it. I can't blame Asus for W8s flaws, but I do believe theyre partly to blame for my inability to upgrade to 8.1. When trying to update, I'm informed that the install can not continue until I uninstall Cypress Trackpad. I see nothing by that name, so I uninstalled everything that seemed like it might control the trackpad and still the same error. Ironically, the trackpad is complete junk as well. Every Windows COA should work for all previous versions of Windows so you can roll back from the pile of eggfarts that is Windows 8.

Other Thoughts: I can't even begin to express how bad Windows 8 is. I just...I can't. It makes me sad and disappointed that MS will probably ride the barf-train that is Metro for at least a few more versions before they finatlly give up on it for their desktop OS. If I worked for MS, I don't even know if I could stick around through this mess. I would quit. I would quit and I would specifically mention Windows 8 and Metro as the reasoning. You want to use Metro for phones/tablets? DO IT. DO IT AND ROCK IT. But seriously...Windows 7 is probably about the best OS ever created and at that moment you decided to completely change everything for the worse.

This bunk trackpad jumped on an inadvertent touch about 6 times while I typed this.

Manufacturer Response:

Dear Valued Customer,

It's good to know that you like the price, design, touchscreen, port and performance of the laptop. I apologize if you were dissatisfied with some of the features of the laptop. On the contrary, there are lots of very satisfied customers that are having positive experience using the product. Should you need further assistance, please email me at cl-rodel@asus.com and write down service# 3609942 on the subject line.

Thank you for choosing an ASUS product.

Regards,

Rodel
ASUS Customer Loyalty

0 out of 1 people found this review helpful. Did you? Yes No

  • Anonymous
  • 3/5/2014 2:22:59 PM
  • Tech Level: Somewhat High
  • Ownership: more than 1 year
  • Verified Owner

4 out of 5 eggsGreat Small Laptop

Pros: Boots up very fast (less than 15 sec), with a SSD of course.
Sturdy construction.

Cons: Touch Pad a little jumpy and erratic. Limited Battery life (3-4 hours), even with a Samsung 840 SSD. CPU cooler fan a little noisy. Even with a SSD, you can hear a humming background from the fan, even when the CPU is not loaded. Without the fan, its battery might last hours longer with a SSD.

Other Thoughts: I replaced the HDD with a 500 GB Samsung 840 SSD. Using this for my out of town trips

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  • Bill L.
  • 1/20/2014 2:47:30 AM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year

1 out of 5 eggslooks nice, cheap price, cheap quality

Pros: nice looking smaller size ultrabook at cheap price when it's on sale

Cons: Keyboard problems, when press one keystroke it come up two or three difference characters, send in for repair two times with this same problem, still few function keys not working properly. This is the only laptop I had for repair during the first year ownership, Asus had QC problem.

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  • Jason N.
  • 12/15/2013 11:55:57 PM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year

1 out of 5 eggsKeep the keyboard perfectly dry

Pros: It was fast, and had an easy hard drive change

Cons: Ram not upgradable, came with windows 8, spilled a little water on the keyboard and it fried.

Other Thoughts: I picked mine up here refurbished in the spring for using while on the road, a couple days after the warranty expired, sitting at a coffee shop and someone bumps the table. A little bit of water splashes down onto the keyboard so I shut down the computer as quickly as I could. Let the computer dry out in warm room face down for 24 hours and go to start it up. I have the flashing green light but that's it. Wait another 24 hours and then nothing. I will admit that dumping a bottle of water is excessive but not the mouthful that fell on this thing. My Dell survived half a coffee and still works fine, you'd think Asus would be better than Dell in every way. I still swear by Asus with their desktop hardware, just a little unsure about the durability of their laptops.

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  • William N.
  • 12/11/2013 1:20:34 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year

4 out of 5 eggsUbuntu runs great

Pros: Everything works out the box on Ubuntu. The keyboard feels pretty good and touchpad gestures are well supported. This laptop can be found for around $400 on sales (I got it double open box for $350 elsewhere). The construction is nice and looks better than most cheap low end laptops.

Cons: There are a few things to watch out for buying this:
The cooling is mediocre so it runs a consistent 40-60c, and video rendering and gaming can make the CPU go to 80c (it seems to stabilize at 85c, before thermal shutdown).
Don't expect to game on it, which should be obvious since it's an i3 with integrated graphics
The panel is separating slightly from the hinge, not in a threatening way but it is annoying. This could also be from me opening it up.

Other Thoughts: I got this for mainly web browsing and coding and have had it around half a year. I put Ubuntu on it which trumps 8 on this laptop. Touchscreen, fn keys, and touchpad gestures work out the box in Ubuntu 13.04 and 13.10. You can also easily capture and modify all the touchpad and fn keys (like rebind the webcam button on the 'v' key).

The touchscreen is annoying, but can be disabled on Linux with (change 0 to 1 to enable):

/usr/bin/xinput set-prop 'Atmel Atmel maXTouch Digitizer' 'Device Enabled' 0

I put a cheap early gen SSD in and everything is blazing fast. The system boots in seconds and applications open pretty much instantly (except FF, but that always takes forever to open).

** Be careful if you install a SSD, first keep track of what screw goes where because they are different sizes and they can damage the keyboard side. Second, you will need either a 7mm high SSD or (voiding the warranty) remove the circuit board from the casing and wrap it in something to protect it.

Summary: If you can find this on sale and just need a step up from a tablet, this laptop works well. Had to give it 4 stars because of the cooling, but otherwise it's a nice low end laptop. Ubuntu works very well on it.

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  • Dustin K.
  • 11/26/2013 3:38:26 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

3 out of 5 eggsDecent Netbook

Pros: It's small, light, and looks good. It also has a touchscreen!

Cons: The wifi is very weak and it seems kind of slow for an i3.

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  • Mark J.
  • 9/27/2013 7:28:55 AM
  • Tech Level: Average
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggsGreat Notebook

Pros: Price, useability, battery life, Touchscreen, size, metal case durable.

Cons: Haven't found any yet for a $400 laptop, NewEgg sale in the spring. Used for school writing papers and internet searching.

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  • Joseph S.
  • 9/5/2013 10:34:16 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year

2 out of 5 eggsno cooling

Pros: lightweight, small, touchscreen works nicely. works for school, writing papers, checking school related websites and such. I like the overall aesthetic design.
cheap, but in all honesty you can get a much more powerful system for a lot cheaper if you can go without the touchscreen.

Cons: Think your getting an 1800 MHz processor? try halving that! the cooling systems in this thing are a complete failure. in fact, theyre almost non-existent by design. you will always be running an overheated processor throttled at 800 MHz. you can forget about any kind of light gaming (or any other use of the HD 4000 for that matter) on this thing. even youtube videos will send the temps into the 80s, throttling the processor. not sure what good it does to only have 1800mhz while idling on the destop, but that's what this thing does.
oh and the battery lasts about 2.5 hours.
also by default the wifi gets throttled when its unplugged. I had to mess with the power settings for internet to be fast enough to be usable when unplugged.
oh and the OS is appearently still in beta and somewhat buggy. not sure when the fully functional windows 8 is going to be released. theres an 8.1 preview available but its even buggier than 8.0 so far.

Other Thoughts: the primary reason I got this was for school. and for that it does its job well, so long as I have a power socket available for long study sessions. the power brick is tiny and extremely portable. I had hoped to be able to do some very light gaming when taking breaks but even at minimum settings most games will not run well at 800 MHz. ive gotten SimCity 4 to work ok on it though. the only reason ive kept it is because it fulfills its primary school related functions. unless asus offers to replace the cooling system with something designed to actually cool, I wont be looking at any of their products when this thing eventually burns out from running hot all the time.

Manufacturer Response:

Dear Valued Customer,

Thank you for the positive review! The hardware configuration was designed for light usage and intended for consumers that require simple computing. Without a cooling system the unit will operate normally although heat being generated can be felt.
At fully-charged, the battery life will last up to 5 hours but this may vary depending on how many devices and applications are running.
If you need further assistance, please email me at cl-rodel@asus.com.

Regards,

Rodel
ASUS Customer Loyalty

Did you find this review helpful? Yes No

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