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Item#: N82E16834230786

Asus K55A-XH71 15.6" LED Notebook - Intel Core i7 i7-3630QM 2.40 GHz - Mocha

  • Intel Core i7 2.40GHz
  • 4GB Memory 500GB HDD
  • HD 4000
  • 1366 x 768
  • Windows 7 Professional
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Multi-color design with a metallic finish

The ASUS K55 features an aluminum construction and comes in an array of colors. It features a sleek, wedge-shaped design with a textured finish.

Powerful performance

The ASUS K55 delivers uncompromised performance with the 3rd generation Intel® Core™ i7 processor to provide all the computing power users will ever need.

Keeping computing cool and easy

The K55 has an array of features designed to make computing easier. It features an ergonomically-designed iF Design award winning chiclet keyboard; while IceCool Technology places heat-generating components away from the palm rest, ensuring a comfortable typing experience for users even after prolonged periods of use.

It is accompanied by a large multi-touch pad for smooth, intuitive fingertip control.

ASUS SuperBatt Technology provides an extended battery charge-cycle lifespan that is up to 3x that of normal notebooks.

 


Quick Info

Warranty

  • Limited Warranty period (parts): 1 year
  • Limited Warranty period (labor): 1 year


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  • Timothy M.
  • 7/23/2013 4:40:28 PM
  • Tech Level: Somewhat High
  • Ownership: less than 1 day
  • Verified Owner

1 out of 5 eggsExtremely disappointed.

Pros: It arrived fast. It has USB 3.0 on it.

Cons: Missing a battery. The sticker covering the trackpad came off and I had to push it back on. But after a few clicks, the sticker would come loose again.

You would think that Asus would be able to ship their products with proper QC.

I called ASUS product support immediately and even got to a supervisor who was more concerned about contacting Newegg and getting my invoice number than helping me with getting a replacement for my missing battery. As it stands, I am stuck waiting for ASUS corporate to address this.

Other Thoughts: I wish this notebook series came with 4 USB ports.

Regardless of how good the laptop might eventually be, I am extremely disappointed by the battery issue. If I could give a 0 review, I would have. I am considering never purchasing another ASUS product again after this fiasco.

Manufacturer Response:

Dear Valued Customer,

Thank you for your review on the K55A laptop.

I am sorry you are having issues with the computer. If I may, I would like to look into this case further. May I have the serial number of the laptop please? Also, did customer support provide you with a case number? If they did, may I have that as well? At your earliest convenience, please send me the requested information to my email, and I will do my best to help. My email is cl-mark@asus.com.

Regards,

Mark
ASUS Customer Loyalty

0 out of 1 people found this review helpful. Did you? Yes No

  • Anonymous
  • 3/11/2013 5:16:39 PM
  • Tech Level: Average
  • Ownership: less than 1 day

2 out of 5 eggsPoor quality control

Pros: Unable to determine

Cons: The people at ASUS certainly didn't quality check this laptop. The frame surrounding the keys on the keyboard was poorly mounted and stuck up above the keys. The laptop is being sent back.

Manufacturer Response:

Dear Valued Customer,

Sorry to hear that you had issues with the quality control. If you would like me to update you on the status of the repair, please email me your serial number or rma number.

If you have any questions or comments you can email me again at cl-jeffrey@asus.com which I reside in the U.S

ASUS strives to meet and exceeds our customer expectations within our warranty policy.

Regards,

Jeffrey
ASUS Customer Loyalty

0 out of 1 people found this review helpful. Did you? Yes No

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ASUS > 
Item#: N82E16834230786
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