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Item#: N82E16834230819

ASUS Notebook, B Grade, Scratch and Dent K53 Series K53E-BBR17 Intel Core i5 2450M (2.50GHz) 4GB Memory 500GB HDD Intel HD Graphics 3000 15.6" Windows 7 Home Premium 64-Bit

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  • Intel Core i5 2450M (2.50GHz)
  • 4GB Memory 500GB HDD
  • Intel HD Graphics 3000
  • 1366 x 768
  • Windows 7 Home Premium 64-Bit
  • Super-Multi DVD+/-RW with Dual-Layer Support

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  • Specifications
  • Warranty & Returns
  • Reviews

Learn more about the ASUS K53E-BBR17

Warranty, Returns, And Additional Information
  • Warranty
  • Limited Warranty period (parts): 90 days
  • Limited Warranty period (labor): 90 days
  • Read full details

Customer Reviews of the ASUS K53E-BBR17

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  • John L.
  • 12/22/2012 2:29:53 PM
  • Tech Level: Somewhat High
  • Ownership: less than 1 day
  • Verified Owner

1 out of 5 eggsservice absolutely terrible

Pros: it worked fine for ~ 1 day.

Cons: I ordered it. card was charged. Then it went out of stock and they didn't have any available to ship, so they had to refund. after waiting the 4 days for refund to process I ordered again. It went through and after receiving it I tested it and every thing was working fine. After a day the hard drive died and I had to RMA it. I received an email saying that if it was out of stock when the RMA was processed I could receive a comparable item or a refund. When I contacted support asking about this they said that all I could do was receive a refund wait the 3-5 business days for it to process and reorder. This entire ordeal has taken 3 WEEKS (a month in 5 days) and I have had ~$400 tied up and nothing to show for it. Support has been less then helpful and this has left a sour taste in my mouth about Newegg.com.

Other Thoughts: This isn't even for me. I ordered this laptop for a friend. I am known as a "computer guy" and this has made me look incompetent, potentially losing other customers, and created lots of stress due to this whole process.

In short Newegg has worked fine in the past, but recently has disappointed me by its lack of service, and miscommunications.

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  • Jerry H.
  • 12/19/2012 7:25:59 PM
  • Tech Level: High
  • Ownership: less than 1 day
  • Verified Owner

2 out of 5 eggs

Pros: intel Core i5, very nice laptop.

Cons: laptop did not have sound and the battery will not charge. ASUS tech support was a waste of time. Am returning this thing asap.

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Item#: N82E16834230819
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