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ASUS X54C-BBK17 Notebook, B Grade, Scratch and Dent Intel Pentium B960 (2.2GHz) 4GB Memory 320GB HDD Intel HD Graphics 15.6" Windows 7 Home Premium 64-Bit
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WarrantyBeyond any applicable Newegg return policy, this item is warranted independently by the product's Manufacturer or a Third party. Below is a summary provided for convenience only and may not be accurate or current.
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This review is from: ASUS X54C-BBK17 Notebook, B Grade, Scratch and Dent Intel Pentium B960 (2.2GHz) 4GB Memory 320GB HDD Intel HD Graphics 15.6" Windows 7 Home Premium 64-Bit
Pros: The price was right...I'm not a gamer or a high memory user , just light use [ internet, email etc]. worked fine for that.
Cons: Just over 90 days into ownership the screen failed. called new egg: over 90 days too bad, so sad. call Asus. Called Asus twice and sent two letters , response from calls: too bad, so sad will cost a minimum of $181 to fix. Total response from letters : 0. Overseas customer service, indifferent and difficult to understand.
Other Thoughts: If you are looking for long term reliability, superior customer service and a product that will last for longer than a few months then go elsewhere.. Every product has problems, I understand that but the value of a company lies with how they deal with those problems. Given my experience , this is the first time for purchasing an Asus product and will be the last.
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