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ASUS X53E-SB31-PK(RB) Intel Core i3 2310M(2.10GHz) 4GB Memory 500GB HDD 15.6" Notebook Windows 7 Home Premium 64-Bit
"Refurbished" products have been tested to ensure compliance with original manufacturer specifications, and MAY include a limited manufacturer warranty - see the item's product page for details.
WarrantyBeyond any applicable Newegg return policy, this item is warranted independently by the product's Manufacturer or a Third party. Below is a summary provided for convenience only and may not be accurate or current.
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Pros: Laptop works perfect for what it was bought for. Runs Sims/SimCity/etc for my younger sister perfectly.
Cons: First day I had it found out the CD drive was bad, lucky I had one from a laptop that was traded in awhile back that I ended up using for parts. CD drive wasn't the most important thing so I only knocked it a egg especially having an extra one laying around
I am sorry to hear that your refurbished laptop has a faulty CD drive. Even though you found a solution by using another drive, if you are still within the Newegg exchange policy, you can do an exchange. Please note the laptop is covered by an ASUS warranty up to 90 days after your purchase. If your laptop is in need of a repair during the 90 day warranty, please let me know by emailing me the computer's issue along with a copy of your purchase invoice; and I will be happy to assist you. You can contact me at CL-Mark@ASUS.com.
Best regards, Mark ASUS Customer Loyalty
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