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Item#: N82E16834231015

ASUS X55CRF-HPD111F Notebook Intel Pentium B980 (2.4GHz) 4GB Memory 500GB HDD Intel HD Graphics 15.6" Windows 8 64-Bit

Refurbished newegg

  • Intel Pentium B980 (2.4GHz)
  • 4GB Memory 500GB HDD
  • Intel HD Graphics
  • Windows 8 64-Bit
  • DVD±R/RW
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Learn more about the ASUS X55CRF-HPD111F

Quick Info

Warranty

  • Limited Warranty period (parts): 90 days
  • Limited Warranty period (labor): 90 days


Customer Reviews of the ASUS X55CRF-HPD111F

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  • Carmelo D.
  • 4/6/2014 2:06:16 PM
  • Tech Level: Average
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsDie shortly after I bought it

Pros: Nice computer/laptop

Cons: Die shortly after I bought it.
it would not display anything on screen even-though it was on...not sure what happened...it did happened out of the blue for no reason.

Manufacturer Response:

Dear Valued Customer,

Thank you for choosing an ASUS product. I apologize if the system will not power on suddenly. Please verify the AC adapter was properly connected from the laptop to a working surge protector or AC outlet and the power button is being pressed all the way down to trigger a power on signal. If you need further assistance, please email me at cl-rodel@asus.com and write down service# 3592950 on the subject line.

Regards,

Rodel
ASUS Customer Loyalty

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  • Mr. T.
  • 2/22/2014 6:12:17 PM
  • Tech Level: Somewhat Low
  • Ownership: 1 month to 1 year
  • Verified Owner

2 out of 5 eggsmeh...

Pros: the computer itself is fine.

Cons: the OS which was supposed to be included is not activated and has no ID code. AKA Another $119 needed for a new activation code.

Other Thoughts: It would be nice to have been warned that the OS would not be a viable version in the description...

Did you find this review helpful? Yes No

  • gerald D.
  • 11/22/2013 1:12:55 PM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsDoes not work

Pros: Don't know yet

Cons: Not sure...

Other Thoughts: Mine was refurbished.
Unfotunately I bought it in June 2013 and did not try to use it until Nov 2013. Our family had a death and emergency travel to deal plus other time consuming issues.
By November when I felt like it the warranty had passed, so I am stuck... I have to find a computer expert and hope and pray for the best.

Manufacturer Response:

Dear Valued Customer,

Thank you for choosing an ASUS product. I'm sorry if the laptop stop working properly. Please email me at cl-rodel@asus.com and write down service# 3184592 on the subject line if further assistance is needed.

Regards,

Rodel
ASUS Customer Loyalty

0 out of 1 people found this review helpful. Did you? Yes No

  • Mathew R.
  • 11/7/2013 11:57:18 AM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year
  • Verified Owner

3 out of 5 eggsokay untill today..

Pros: for the price wasn't a bad laptop.

Cons: screen randomly crapped out with a white screen and a black line on the left side

Did you find this review helpful? Yes No

  • Thomas V.
  • 10/11/2013 8:14:12 AM
  • Tech Level: Average
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsx55c

Pros: Looks good.

Cons: Got a blue screen about an hour and a half after taking it out of the box. Sent it to ASUS and they reloaded the operating system.
Worked ok untill I tried to boot from a cd. Couldn't get into the boot screen or the setup screen. Sent it back to ASUS. Got a message three weeks later saying that they could find nothing wrong.
Got it back with the same problem. Now have a partially functional computer that the experts don't seem to be able to fix and no recourse because the replacement warranty expired while they were fixing it

Manufacturer Response:

Dear Valued Customer,

Thank you for the positive review you have provided with the laptop. I'm sorry that the unit failed to bootup from CD. Please verify if the CD is bootable and BIOS was setup to bootup from CD. Please email me at cl-rodel@asus.com and write down service# 3063684 on the subject line.

Regards,

Rodel
ASUS Customer Loyalty

Did you find this review helpful? Yes No

  • Craig I.
  • 9/25/2013 11:22:02 AM
  • Tech Level: High
  • Ownership: less than 1 day
  • Verified Owner

1 out of 5 eggsAbsolute JUNK

Pros: There are not any...unless you like wasting your life on the phone with tech support

Cons: Sold one to a customer after I had done all the updates and installed his printer and transferred all his documents....he uses it less than 20 minutes and the hard drive completely fails....so I take a second identical one out of the box...and this one says it has no valid Windows 8 key code....spent two more hours on phone calls and trying to get this second one going...

Other Thoughts: Spend the extra and buy the brand new ones....your time is worth more than the hassle that these refurbished laptops will cost you. I still have two more of these in the boxes...I should just return them all I think....

Manufacturer Response:

Dear Valued Customer,

I'm sorry that you were dissatisfied with the laptop. Recertified or refurbished units undergo quality control process, this can be an isolated case. Regarding the WINDOWS 8 activation issue, this can be resolved by either restoring the system to factory settings using a copy or image that you have created or by going in the System Properties and click on "Change product key" and follow the wizard to acquire a new WINDOWS 8 Product key. If you need further assistance, please email me at cl-rodel@asus.com and write down service# 3011078 in the subject line.

Thank you for choosing an ASUS product.

Regards,

Rodel
ASUS Customer Loyalty

Did you find this review helpful? Yes No

  • PETER M.
  • 8/21/2013 8:40:55 PM
  • Tech Level: Somewhat High
  • Ownership: 1 week to 1 month
  • Verified Owner

4 out of 5 eggsoverall good buy

Pros: good buy for the price
has a nice cpu
multitouch pad is helps navigate windows 8

Cons: wireless antennea were not connected

Other Thoughts: the 500gb harddisk is partitioned into four equal sections and two of them are reserved for backup leaving you with 2 partitions one for the operating system, and another for personal files. each partition of the laptops harddisk is 125 gb.

Did you find this review helpful? Yes No

  • Anonymous
  • 8/14/2013 10:01:27 AM
  • Tech Level: Somewhat High
  • Ownership: 1 day to 1 week
  • Verified Owner

3 out of 5 eggsFinally got one that works!

Pros: Not the fastest laptop out there, but does what it's used for pretty quick (web browsing, word processing)
InstantON feature is nice, super quick resume
I hear of refurbished items being scratched up, but this was in great condition

Cons: It took 2 RMAs to finally get one that fully works. First laptop, the speakers were busted. Second laptop, wireless card was broke. Third times a charm I guess ...

Other Thoughts: Good thing I didn't need this in a hurry, enjoying this so far

1 out of 1 people found this review helpful. Did you? Yes No

  • Luke B.
  • 7/20/2013 2:21:11 AM
  • Tech Level: Somewhat High
  • Ownership: 1 day to 1 week
  • Verified Owner

5 out of 5 eggsGreat buy!

Pros: Very light for its size.
Excellent screen, bright but not washed out.
Full keyboard!
Multi-touch touch pad makes Windows 8 bearable.

Cons: Only one real thing I can complain about, and this is honestly not even a flaw. When I first got this thing out of the box, I couldn't get it to latch onto a wireless signal worth a s&$^ for some reason. I tried everything I could think of. I removed the drivers for the WLAN card completely, and reinstalled every variation of them I could find, was at a complete loss for the entire day.
I decided to just pop open the back, and take a peek at the network card itself, and lo and behold, the antennae weren't plugged in! Silly little thing, but a world of difference, I tell you.

Other Thoughts: Honestly, this price is unbeatable for this machine. I'm more than pleased, and will post up a more in depth review in six months time or so, when I've spent some time with this, and gotten to know it better. So far, GREAT first impression.

2 out of 2 people found this review helpful. Did you? Yes No

  • Frank B.
  • 7/15/2013 9:27:16 AM
  • Tech Level: Average
  • Ownership: 1 week to 1 month
  • Verified Owner

5 out of 5 eggs

Pros: Fast shipping, item works just like its suppose to. No problems identified at this time.

Cons: Price could be reduced a bit since item is refurbished.

Did you find this review helpful? Yes No

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Item#: N82E16834231015
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