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Item#: N82E16834231111

ASUS VivoBook Intel Core i5 6GB 500GB HDD 24GB SSD 14" Touchscreen Ultrabook Black (S400CA-DB51T)

  • Intel Core i5-3337U 1.8GHz (Turbo 2.7GHz)
  • 6GB Memory 500GB HDD 24GB SSD
  • Intel HD Graphics 4000
  • 1366 x 768
  • Windows 8 64-Bit
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Learn more about the ASUS S400CA-DB51T

Quick Info

Warranty

  • Limited Warranty period (parts): 1 year
  • Limited Warranty period (labor): 1 year


Customer Reviews of the ASUS S400CA-DB51T

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  • Anonymous
  • 5/27/2014 8:24:12 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsAvoid bad workmanship

Pros: Design, form factor with integrated gigabit nic

Cons: Mushy Keyboard feels cheap, no backlit, screen resolution

Other Thoughts: About 5-6 months into ownership, the fan started to get loud after a couple of minutes of use. Sounds like a faulty fan bearing
Called Asus since this was still under warranty and was advised to send it in for repair.
Asus returned the notebook unrepaired and with a bulged side and backplane not properly fitted. Asus claimed parts such as fans are not under warranty and to get it fix I would have to pay out of pocket for repair and parts replacement.
Would not support a company like Asus in the future. Lost confidence as I always have high regards for them in the past

Manufacturer Response:

Dear Valued Customer,

I'm glad to know that you like the design, form-factor and integrated NIC on the laptop. I apologize for your dissatisfaction with the recent customer service experience. We do value our customers and take negative customer service experience very seriously. Also, we continually strive to achieve customer service excellence. If there was a repair mistake and you need further assistance, please email me at cl-rodel@asus.com and write down service# 3730100 on the subject line.

Thank you for choosing an ASUS product.

Regards,

Rodel
ASUS Customer Loyalty

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  • Mirza B.
  • 11/3/2013 1:48:37 PM
  • Tech Level: Somewhat High
  • Ownership: 1 week to 1 month
  • Verified Owner

3 out of 5 eggslot of basic things being better would have made this awesome!

Pros: thin, light, pretty looking. most of the hardware seems good, price is reasonable. runs well too, having the separate ssd makes it for a fast start.

Cons: - absolutely terrible wireless (it keeps going in and out, connection doesnt dc but wireless stops working). its so bad that you cant even stream a youtube 1080 video seamlessly. i had to buy a wireless card because it was so annoying because sometimes it will stop working while loading a page.
- the keyboard sucks. the space bar doesnt press when you hit is, you have to make an extra effort to do it. they should stick to what they can do well rather than imitating apple for the sake of making their products look like apple.
- the mouse pad is bad too . honestly i think this is the new standard like those apple ones since it doesnt have a separate right click and left click. this might be a preference thing but i dont like it at all!

Other Thoughts: i have been an asus customer for a long time. i have bought a ton of stuff from them. i have always found their products to be lacking in some aspect or another. surprisingly it doesnt lack in terms of something expensive but just something that would be figured out if someone in the design team used some common sense. ultimately you cant beat their prices.

4 out of 5 people found this review helpful. Did you? Yes No

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Item#: N82E16834231111
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