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Item#: N82E16834231141

ASUS Laptop R510CA-RB31 Intel Core i3 3217U (1.80 GHz) 6 GB Memory 500 GB HDD Intel GMA HD Graphics 15.6" Windows 8

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  • Intel Core i3 3217U (1.80 GHz)
  • 6 GB Memory 500 GB HDD
  • Intel GMA HD Graphics
  • 1366 x 768
  • Windows 8
  • DVD Super Multi

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  • Specifications
  • Warranty & Returns
  • Reviews

Learn more about the ASUS R510CA-RB31

Warranty, Returns, And Additional Information
  • Warranty
  • Limited Warranty period (parts): 90 days
  • Limited Warranty period (labor): 90 days
  • Read full details

Customer Reviews of the ASUS R510CA-RB31

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  • Luis G.
  • 12/1/2014 11:48:38 PM
  • Ownership: less than 1 day
  • Verified Owner

1 out of 5 eggsKeyboard Issues

Pros: Lightweight, size of screen

Cons: The first unit came delivered with inoperable keys. Re installed keyboard driver with no success. Returned unit. Was promptly provided with a replacement that came with a defective space bar...in process of exchanging that unit as well as I am unable to get a refund on this purchase...

Other Thoughts: Beware when purchasing product that you cannot get refund...as Newegg will only do exchange once they have received product at their warehouse...process can take about 7 business days...a bit of an inconvenience...especially if product is defective...

Manufacturer Response:

Dear Valued Customer,

I'm sorry to hear that the laptop was received with a faulty keyboard. All ASUS products undergo intensive quality control testing and inspections, this is an isolated case. ASUS provides warranty for the laptop in order to fix or repair any isolated factory escape defect. If you need further assistance, please email me at cl-rodel@asus.com and write down service# N141211460 on the subject line.

Thank you for choosing an ASUS product.

Regards,

Rodel
ASUS Customer Loyalty

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ASUS > 
Item#: N82E16834231141
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