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Item#: N82E16834231275

ASUS Nexus 7 NVIDIA Tegra 3 1GB Memory 32GB 7.0" Touchscreen Tablet PC Android 4.1 (Jelly Bean)

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  • NVIDIA Tegra 3 1.20GHz
  • Android 4.1 (Jelly Bean)
  • Touchscreen
  • NVIDIA ULP GeForce
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Learn more about the ASUS Nexus 7

Quick Info

Warranty

  • Limited Warranty period (parts): 90 days
  • Limited Warranty period (labor): 90 days


Customer Reviews of the ASUS Nexus 7

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  • Anonymous
  • 7/11/2014 10:28:11 AM
  • Tech Level: Average
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggsGreat starter Android tablet

Pros: Mine came without any physical blemish. Battery runs long. Very nice bright display. Just feels nice in the hand. Runs all the latest software.

Cons: Can be a little sluggish under the latest OS. Only really noticeable when starting apps.

Other Thoughts: Great price (when I bought it) for a starter Android device.

Did you find this review helpful? Yes No

  • Matthew C.
  • 6/23/2014 2:27:39 PM
  • Tech Level: High
  • Ownership: 1 day to 1 week
  • Verified Owner

1 out of 5 eggsBoth units received were bad.

Pros: Comes with return packaging.

Cons: 1st unit would not charge and came with what looked like test software.

2nd unit DOA. Does not turn on. Tried charging it with known good charger and pressed power button fully for 5 seconds.

Other Thoughts: I am very disappointed in the units I have received.

The first unit did not charge using multiple chargers, two of which are known good. This unit also looked like it came with testing software. I could not set up my device like new android devices and a factory reset did not help. It did not even come with the play store to install apps.

The second unit is dead on arrival. I have also tried charging it with multiple cords, two of which are known working, and item does not show any signs of life.

Manufacturer Response:

Dear Matt,

I apologize if you both unit that you have received didn't work properly. All ASUS products undergo intensive quality control testing and inspections, these are isolated cases. Should you need further assistance, please email me at cl-rodel@asus.com and write down service# 3784204 on the subject line.

Thank you for choosing an ASUS product.

Regards,

Rodel
ASUS Customer Loyalty

Did you find this review helpful? Yes No

  • Joshua L.
  • 6/6/2014 9:31:42 AM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsDisaster

Pros: The shipping container is reusable, which comes in handy when you have to RMA it.

Cons: It has been two months now since I purchased this, and I have yet to have an actual working product in my hands. I've had the same issues with it from the beginning - the unit would reboot at any given time, no real forewarning, just total system reboot - or it would lock solid, emit a buzzing from the speaker, lines of static would flicker across the screen, and then it would reboot.

Put in a RMA the first time - sent it across the country at my expense to get repaired. Amazingly fast turnaround, it's back in my hands in no time.

Doing the exact same thing it did when I sent it out.

Second time - took video of it for documentation sake to show them it hadn't been repaired, sent it back in for another RMA. Now my unit has been AWOL for a month, been over a week now since I was last assured it was being worked on "immediately" and it would be "express shipped back to me." (Last check, their ticket system just magically found my unit 3 weeks after I mailed it in and it still hasn't been worked on.)

So in the last two months I've used the unit a collective 30 minutes, have paid to ship it to their repair facility in Texas twice, still don't have a working product, have been assured it was being repaired and now it appears that isn't the case - RMA system claims they received the unit 6/4 when I mailed it back to them 5/9.

5/20 I expressed my concerns about their RMA system not tracking my unit. They said it was @ the repair facility and in line for repair.

5/28 I again expressed my concerns about no tracking, and no unit. They again said it was @ the repair facility and they would be working on it 'today' and have it express shipped back to me.

6/4 I again expressed my concerns about no tracking - now the unit shows up in their RMA system and says it has not been worked on. Have yet to hear back from anyone @ asus about what is happening.

6/6 - today. At this point wishing I had never made this mistake.

Other Thoughts: I've been a asus user since 1997, and to their credit this is the first time I've ever had to RMA anything of theirs. That being said, this single experience has left such a horrid effect on me that I'm considering never purchasing from them again.

Manufacturer Response:

Dear Valued Customer,

I apologize for your dissatisfaction with the recent repair quality of the product. We do value our customers and take negative customer service experience very seriously. Also, we continually strive to achieve customer service excellence. If you need further assistance, please email me at cl-rodel@asus.com and write down service# 3761828 on the subject line.

Thank you for choosing an ASUS product.

Regards,

Rodel
ASUS Customer Loyalty

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  • Mitchell C.
  • 5/29/2014 9:10:32 PM
  • Tech Level: Average
  • Ownership: 1 day to 1 week

5 out of 5 eggsas good as ipad and easier to learn

Pros: clean screen, fast, easy to learn. videos are so much easier than ipad. no itunes just download and its there.

Cons: none

Other Thoughts: for less than 100 bucks it crazy good deal!

Manufacturer Response:

Dear Mitch,

It's great to know that you have found the NEXUS7 as good as an iPad and it's easier to learn. If you need further assistance, please email me at cl-rodel@asus.com and write down service# xxxx on the subject line.

Thank you for choosing an ASUS product.

Regards,

Rodel
ASUS Customer Loyalty

Did you find this review helpful? Yes No

  • Edwin N.
  • 5/28/2014 7:40:50 PM
  • Tech Level: High
  • Ownership: 1 week to 1 month
  • Verified Owner

4 out of 5 eggsWOW. AWESOME TABLET!

Pros: Nice and clean interface. Very easy to download apps. HUGE battery life!

Cons: It's a little smaller than I thought.

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  • zach B.
  • 5/27/2014 11:50:26 AM
  • Tech Level: Somewhat High
  • Ownership: 1 day to 1 week

1 out of 5 eggsJUNK

Pros: price

Cons: A piece of junk, Stopped working and would not turn on after 3 days. Spend the extra money and buy the kindle fire.

Manufacturer Response:

Dear Valued Customer,

Thank you for the positive comment with the tablet. I apologize if the system failed to power on after 3 months. Please verify if the USB cable and AC adapter are properly connected from the tablet to a working surge protector or AC outlet. Please try to disconnect the AC adapter and let the unit drain for 24 hours to reset and clear the memory. After doing this, please reconnect your AC adapter then power on the unit. If the problem persists, please press and hold the power button, repeat this process a couple of times, until you see an ASUS logo or a battery icon. If a battery icon shows up, let the battery charge fully before turning it on again. If you need further assistance, please email me at cl-rodel@asus.com and write down service# 3730079 on the subject line.

Thank you for choosing an ASUS product.

Regards,

Rodel
ASUS Customer Loyalty

Did you find this review helpful? Yes No

  • Christopher Y.
  • 5/17/2014 8:08:27 PM
  • Tech Level: Average
  • Ownership: 1 day to 1 week
  • Verified Owner

5 out of 5 eggsExcellent value

Pros: -After rebate, probably the best value for a tablet you can find
-Reasonably snappy as long as you don't flip between several applications too fast
-Great compromise between screen space and hand-holdability. I can palm this device
-Great build quality
-OTA update for Android 4.4, nice and clean

Cons: -Can chug with some applications, a result of the fact that it's using 2 year old technology
-No expandable memory slot. 32 gb is sufficient for most things however
-Perhaps not entirely fair, but battery life is nowhere as good as it is with the iPad Mini. Of course, considering the price...

Other Thoughts: Honestly, I don't have many complaints about this device. I've been looking for a tablet, but since I don't really intend to use one very often other than occasional browsing in bed, at a coffee shop, on the toilet ;) and on trips, I didn't really want to shell out any substantial amount of money on one.

I have a laptop as a "command center" of sorts on trips for multitasking and photo editing, and of course desktop computers for real work at home. But I wanted something that was simple and lightweight to to pick up, and while my Nexus 4 is good for quick glances for data, the screen is too small for longer term video and article viewing. Again, a tablet would be useful for me but fits into a specific niche. Therefore, not worth shelling out big bucks for.

When newegg had this one on shellshocker with a hefty rebate, it was basically a no brainer for me- coming straight from Asus and Google, this is a "reference class" proven Android tablet with Android 4.4 (after update) and 32 gb of internal memory. I'm not sure you can do any better at this price. Sure, the newest models have better screens, are more powerful, and possibly have better battery life... but if you need a tablet to do very basic tasks.

Even though this is a refurb, it looks completely brand new to me, and it updated and downloaded all of my apps wit zero issues. I have no choice other than to give this thing 5 stars.

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  • Brian T.
  • 5/17/2014 5:26:44 PM
  • Tech Level: High
  • Ownership: more than 1 year
  • Verified Owner

4 out of 5 eggs

Pros: I bought this tablet as a gift after owning the identical model for over a year myself. Despite other reviews, it came looking good as new and worked as well as my non-refurb tablet. if you're looking for a Google-supported tablet and are on a budget, you can't beat this price point.

Cons: It came in a plain brown box and didn't have any sort of documentation or labeling. Admittedly it's a little cheap of me to buy a refurb as a gift but there was literally nothing other than the tablet and the charger in the box.

1 out of 1 people found this review helpful. Did you? Yes No

  • Dennis S.
  • 5/17/2014 2:43:34 PM
  • Tech Level: Somewhat High
  • Ownership: 1 week to 1 month
  • Verified Owner

4 out of 5 eggsSo far so good

Pros: I received a nicely packaged device which booted normally and was quickly updated to Kit Kat OTA. There was one unusual shut-down and reboot after the update, but it's been working reliably since that one incident. Play store and everything is working normally. I have a nexus 7 2013, and this nexus 7 2012 is still a nice piece of hardware to use.

Will be a very good price when the $50 rebate shows up.

Cons: No cons except the risk of buying a refurbished device. You never know if there's a latent defect that will show up after the 30 return window expires.

Other Thoughts: The only complaint with the device is a small but noticeable amount of noise (hiss) when using ear phones at low volume. I don't notice it with the speakers.

Did you find this review helpful? Yes No

  • kenneth s.
  • 5/15/2014 5:09:16 PM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year
  • Verified Owner

2 out of 5 eggsDisappointed

Pros: Very fast ,nice screen,plays movies no slowdown

Cons: Purchased on 03/25/14 .Died on 04/15/14.This is my only con

Other Thoughts: Ilike to think it would last longer than this.

Manufacturer Response:

Dear Valued Customer,

Thank you for the positive comment with the tablet. I apologize if the system failed to power on suddenly. Please verify if the USB cable and AC adapter are properly connected from the tablet to a working surge protector or AC outlet. Please try to disconnect the AC adapter and let the unit drain for 24 hours to reset and clear the memory. After doing this, please reconnect your AC adapter then power on the unit. If the problem persists, please press and hold the power button, repeat this process a couple of times, until you see an ASUS logo or a battery icon. If a battery icon shows up, let the battery charge fully before turning it on again. If you need further assistance, please email me at cl-rodel@asus.com and write down service# 3696881 on the subject line.

Thank you for choosing an ASUS product.

Regards,

Rodel
ASUS Customer Loyalty

1 out of 2 people found this review helpful. Did you? Yes No

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Item#: N82E16834231275
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