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Item#: N82E16834231299

ASUS VivoBook S500CA-DS51T Intel Core i5 3317U (1.70GHz) 6GB Memory 500GB HDD 24GB SSD 15.6" Touchscreen Ultrabook (Grade A) Windows 8

Refurbished newegg

  • Intel Core i5 3317U (1.70GHz)
  • 6GB Memory 500GB HDD 24GB SSD
  • Intel GMA HD Graphics
  • 1366 x 768
  • Windows 8
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Learn more about the ASUS S500CA-DS51T

Quick Info

Warranty

  • Limited Warranty period (parts): 90 days
  • Limited Warranty period (labor): 90 days


Customer Reviews of the ASUS S500CA-DS51T

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  • Mark A.
  • 4/29/2014 8:27:30 AM
  • Tech Level: Somewhat High
  • Ownership: 1 day to 1 week

2 out of 5 eggsREFURB. ASUS S500CA-DS51T

Pros: Good price for the processor and 24 GB SSD which makes booting fast.

Cons: Upon arrival the space key wasn't working properly, so I called Newegg and got an RMA. I wanted to see if there were other issues with it and found the WIFI reception isn't very strong compare to my 5 year old Samsung laptop and it kept disconnecting every hour or so for 10 seconds. I upgraded the OS to 8.1 and updated the driver for WIFI the problem persisted. I just mailed back the PC and I'm debating whether to pay extra and get a different brand as the WIFI seems to be an issue with ASUS products. Also the HD makes a snorting sound when it's being used and when using earphone, there's an annoying hissing sound that's not associated with the application that's used. I used to have an old Toshiba laptop that had similar issues. I guess I've been spoiled by Samsung, but they're too expensive for similar features.

Other Thoughts: If you can overlook these issues minus the space-bar which is fixable, then buy it, but if it's a nuisance to put up with, look for a different brand. I thought ASUS was a step higher than Acer the bottom brand, but it maybe the other way around. Also the product is non-refundable. You can only exchange for same or maybe "something else". I guess I'll find out.

Manufacturer Response:

Dear Valued Customer,

I apologize if you were dissatisfied with the Laptop. I certainly understand your concern regarding the weak WIFI signal and noise coming from the hardrive, which are isolated cases. It is normal for the hardrive to produce noise or sound while spinning or being accessed. Should you need further assistance, please email me at cl-rodel@asus.com and write down service# 3653542 on the subject line.

Thank you for choosing an ASUS product.

Regards,

Rodel
ASUS Customer Loyalty

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Home > 
Computers & Tablets > 
2 in 1 / Ultrabooks > 
All Ultrabooks > 
ASUS > 
Item#: N82E16834231299
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