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Item#: N82E16834231316

ASUS Eee Pad Slider RSL101-A1 NVIDIA Tegra 2 1GB DDR2 Memory 16GB Flash 10.1" Tablet PC Android 3.2 (Honeycomb)

Refurbished newegg

  • NVIDIA Tegra 2 1.00GHz
  • Android 3.2 (Honeycomb)
  • NVIDIA ULP GeForce
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Learn more about the ASUS RSL101-A1

Quick Info

Warranty

  • Limited Warranty period (parts): 90 days
  • Limited Warranty period (labor): 90 days


Customer Reviews of the ASUS RSL101-A1

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  • Jason T.
  • 2/24/2014 3:11:13 PM
  • Tech Level: Somewhat High
  • Ownership: more than 1 year

1 out of 5 eggsLEMON / POOR CUSTOMER SERVICE!

Pros: built in keyboard and looks good on paper.

Cons: Just let me say I didnt purchase this tablet from Newegg.

The first day I got the tablet it would not take a charge but it would work from charge cord. But that's not very handy with a tablet. Called ASUS Tech's and they said to send it back so I did and waited 3 weeks to get my new tablet back :( I finely got to use my new tablet. It was working fairly well a little slow a couple of freezes but not to bad. A few months later it would start to randomly shut down even with 50% battery power left. Called ASUS Tech's again and they said to send it back with the charge cord, so it goes back to them and 3 plus weeks later we get it back but with now charge cord and the tablet is stone dead. so back on the phone to ASUS tech's and after a number of phone calls they said they will be sending a new charge cord to us. 3 weeks go by and still no cord called ASUS and they said they will ship one out but they didn't after my wife got frustrated with calling ASUS a number of times and still no charge cord I call ASUS every day till one day a charge cord just showed up at my door even though I called ASUS and they said the cord has not shipped yet. I plug the new charge cord into the tablet and its back to the same old thing not charging just like the very first day we received the tablet. So back to calling ASUS Tech's and they say I'm out of warranty now sorry but you would have to pay to have us fix your tablet. At this point Im not happy told the person on the phone to get manager so he did. I talked to the manager and she said Im out of warranty and she would see if there is some way she could help me and she would call me back. At this point I will bet that I will never get a phone call back and I will once again have to call ASUS because they will tell you they are very sorry and will get you taken care of but that's as far as they go.

Other Thoughts: I will call ASUS every day till I get this thing replaced because this thing is a LEMON!!!!!!!

Manufacturer Response:

Dear Valued Customer,

I apologize for the inconvenience this may have caused you. I certainly understand the disappointment not having a working unit after being serviced under warranty. If I can be of further assistance, please email me at cl-rodel@asus.com and write down service# 3540617 on the subject line.

Thank you for choosing an ASUS product.

Regards,

Rodel
ASUS Customer Loyalty

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Item#: N82E16834231316
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