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Item#: 9SIA4S81ZR9507
ASUS MeMO Pad 8 - Quad-Core 1GB RAM 16GB Flash 8.0" IPS Tablet, Android 4.2 – White Color (ME180A-A1-WH)

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Learn more about the ASUS ME180A-A1-WH

Warranty, Returns, And Additional Information
  • Warranty
  • Limited Warranty period (parts): 1 year
  • Limited Warranty period (labor): 1 year
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Customer Reviews of the ASUS ME180A-A1-WH

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  • Justin G.
  • 2/14/2015 2:04:45 PM
  • Tech Level: Average
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggswaste of money

Pros: Inexpensive

Cons: Power button has an unusual feel, starts very slowly, the charging port/charger are very poor quality and broke within a week requiring tape, bending, sensitive positioning to get recharged. Tapping on the screen and moving it around on my desk was all it took to turn this thing into rectangular frisbee.

Other Thoughts: Big fan of Asus for years building my own systems and those for others, but lately its been let down after let down so I am going elsewhere...

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  • RICHARD D.
  • 2/9/2015 1:49:52 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsA bad time.

Pros: My previous review was hasty. No pros :(

Cons: Tablet turned into a brick while charging. Worked for only three weeks of light use. Environment was: About 35% battery life remaining, plugged into a power strip using the cable and adapter that came with the tablet. Standard bluetooth keyboard was paired.

Plugged it in, used it for a bit while plugged in, then set it to sleep on my desk. Came back about two hours later and the screen flickered a few times when I pressed the power button to wake it. I made many attempts at cold and warm booting, tried safe-mode, tried shining a flashlight on the screen to see if just the backlight wasn't working. No response from any PC I tried plugging it into. It is 100%, completely dead after spending hours trying to troubleshoot.

Other Thoughts: I swore by Asus! For years! Motherboards, monitors, graphics cards, power supplies. I bought it all. In 2005 or so I was happy to see Asus brands penetrating big box stores like Wally and Best Buy. They literally could do no wrong in my eyes. I have a PC case I built in 2007 that has an Asus theme. It is a lanbox that I bought every available Asus sticker, badge and logo for. In 2009 I went all-out with a ROG themed PC, motherboard, graphics, PSU, sound card, you name it, if it was Asus it was in it. Then I built another PC with a Sandy Bridge and everything started unraveling. The RMA process for that motherboard was absolutely the worst retail experience I've ever had. They kept sending me my SAME board that had the same tape on the ESD bag that I put on it. After 3 or 4 shipping attempts they finally got angry with me on the phone and sent me a replacement, minus the $70 or so I had to spend on shipping through the entire debacle.

It is because of this horrible experience that I did not RMA this Tablet. By the time I was convinced it was dead, the thought of going through the RMA again was akin to PTSD. I chalked the cost up to a lesson learned and tossed the tablet in a box of broken tech.

Is it growing pains? I really thought Asus was at their best when they were gaining momentum. These two products are the sole reason I do whatever it takes to stay away from Asus products in all configurations. Even then I still bought four 144hz Asus monitors. The cost of this tablet was too much for me to justify investing in products I do not trust anymore. I simply can't trust Asus after their system failed me, in costly ways, twice.

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  • Kevin L.
  • 1/4/2015 11:57:10 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year

1 out of 5 eggsNot just bad luck. The screen dies with very high frequency

Pros: 8" screen

Cons: The LCD screen does die like others have reported. Bought on 11/7/2014. The screen would not turn on on 1/1/2015. The tablet itself is on but the screen is totally dark despite of multiple power resets.

Other Thoughts: I thought ASUS would have repaired the problem or halt the shipment of

Manufacturer Response:

Dear Bugi,

I understand that you are disappointed with the unit since the monitor only display black screen and I want help fix it.All ASUS products undergo intensive quality control testing and inspections, the issue with the product is an isolated case. ASUS provides warranty for the laptop in order to fix or repair any isolated factory escape defect. If you want I can create an RMA for your uni so you can send it to us for repair. Just please provide me with your full, name phone number nd mailing address. For further assistance please email me at customerrloyalty@asus.com and put case # N150125824 in the subject line for your reference.

ASUS Customer Loyalty are dedicated in helping you and all other ASUS customers.

Thank you for choosing ASUS.

Best regards,
Mark
ASUS Customer Loyalty

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  • Christian C.
  • 10/15/2014 1:26:51 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year

1 out of 5 eggsDon't waste your money!

Pros: Cheap, good quality screen, OTG, big enough IMO but still small enough to be easily carried around.

Cons: Stopped working after 3 months, send it in for repair and failed again. Screen would not turn on, any combination of buttons wouldn't "wake up" the device. This was a huge waste of time an money sine I had to pay every time I had to return it (had it "fixed" twice). Should've spend more money on another brand. My wife and I were going to get an Asus Tranformer right before trouble started, we will now stay away for sure!

Other Thoughts: Will probably end up selling it online and get something else ... can't keep paying shipping fees to fix something that shouldn't break that often!

Manufacturer Response:

Dear Jalmir,

I apologize for your dissatisfaction with the quality of the warranty service provided to the tablet. We do value our customers and take negative customer service experience very seriously. Also, we continually strive to improve our approach and processes in order to achieve customer service excellence. If you need further assistance regarding the recent warranty service, please email me at clrodel@asus.com and write down service# N141042864 on the subject line.

Thank you for choosing an ASUS product.

Regards,

Rodel
ASUS Customer Loyalty

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  • David A.
  • 7/22/2014 7:11:02 PM
  • Tech Level: High
  • Ownership: 1 day to 1 week
  • Verified Owner

2 out of 5 eggsAddendum

Pros: Same as earlier

Cons: same as earlier

Other Thoughts: Just to add a bit more. I called Asus tech support again for an issue I'm having. I asked this agent about the android updates.
He assured me that google is working on a 4.3 release and as soon as it's finished and released to manufactures, they will release it to us.
So, new day new story?

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  • David A.
  • 7/22/2014 7:56:07 AM
  • Tech Level: High
  • Ownership: 1 day to 1 week
  • Verified Owner

2 out of 5 eggsBeautiful - But....Outdated

Pros: Nice display.
Good enough performance.
Good Sound volume and pretty good quality

Cons: Stuck at Android 4.2 with no updates on the horizon as per Asus tech support.

Other Thoughts: After seeing this on Newegg I called and asked a couple of questions. Newegg gave me the number to Asus support so I called them.

Asus support was nice and after putting me on hold a couple of times came back and told me
1. There is no difference between this and the HD model
and
2. All memo pads update to android 4.4 which has the feature to move apps to sdcard.

That's the only reason I purchased it, the moving of the apps.
Well, as others have noticed, it won't update. I called Asus back today and was told there are no updates listed for the memo pad.
I think they just say yes to everything you ask so you'll purchase their product.

Now, stuck between a rock and a hard place, I'm not sure what to do with it, I'm on a time crunch now.

Newegg has been Super Great through all this as this is actually a replacement for a defective unit I purchased last week, Still "GO NEWEGG!"

Based on recent experiences with Asus support, I'd say stay away. They used to be one of the best companies around.

Manufacturer Response:

Dear Valued Customer,

I apologize for your recent customer service experience. We do value our customers and take negative customer service experiences very seriously. It is true, at this time there is no update available for the MeMO Pad HD 8.If you need further assistance, please email me at CL-Scott1@asus.com and write down service# N140731947 in the subject line.

Thank you for choosing an ASUS product.

Regards,

Scott
ASUS Customer Loyalty

2 out of 2 people found this review helpful. Did you? Yes No

  • Anonymous
  • 7/6/2014 6:13:32 PM
  • Tech Level: Average
  • Ownership: 1 month to 1 year
  • Verified Owner

3 out of 5 eggs

Pros: Nice size screen, when it works it is a nice tablet.

Cons: I bought this tablet at christmas, I'm now sending it back for the second time for a black screen. It sounds like this is happening to others.

Manufacturer Response:

Dear Valued Customer,

I'm glad that you like the nice screen size. I certainly understand your concern regarding the random black screen or no video related issue. Please try to disconnect the AC adapter and let the unit drain for 24 hours in order to reset and clear the memory. After doing this, please reconnect your AC adapter then power on the unit. If the problem persists, please press and hold the power button, repeat this process a couple of times, until you see an ASUS logo or a battery icon. If a battery icon shows up, let the battery charge fully before turning it on again. If you need further assistance, please email me at cl-rodel@asus.com and write down service# N140707597 on the subject line.

Thank you for choosing an ASUS product.

Regards,

Rodel
ASUS Customer Loyalty

2 out of 2 people found this review helpful. Did you? Yes No

  • Ben M.
  • 6/30/2014 2:51:32 PM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsNot Worth Buying

Pros: Nice size, good performance, good sound quality, good storage/expandable storage...

Cons: Granted this MAY be an isolated incident... however...
The screen has failed three times within 5 months...
each time i had to send i back to them for their "warrenty" which they do not pay for you to ship it to them... ive paid about $50 in "repairing" the dumb thing and it would work great if it only didnt keep dying...

Please note i also take very good care of my all my tech and i rarely ever drop any device, i also had the asus case for it in case u think i did drop it.

Other Thoughts: This would be a very nice tablet if it only worked...

Manufacturer Response:

Dear Valued Customer,

Thank you that you like the nice size, good performance, good sound and expandable storage of the tablet. I certainly understand your concern regarding the screen failing three times within a 5 month period, which is an isolated case. All ASUS products undergo intensive quality control testing and inspection. ASUS provides warranty for the tablet in order to fix or repair any isolated factory escape defect. If you need further assistance, please email me at cl-rodel@asus.com and write down service# N140707672 on the subject line.

Thank you for choosing an ASUS product.

Regards,

Rodel
ASUS Customer Loyalty

3 out of 4 people found this review helpful. Did you? Yes No

  • Anonymous
  • 4/6/2014 4:41:48 AM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggsAwesome tablet at an awesome price.

Pros: This is a great tablet for the money. It is fast with its quad core possessor. This is a great multitasker with its floating widgets. There is plenty of real estate for apps and widgets. The video quality and performance crushes my wife's iPad mini.

Cons: Android 4.2.2, I mean it could at least be running 4.3. Android 4.4 has been rolling out for the past 6 months and Asus is only worried about their PadFone. Hopefully it will be acknowledged soon

Did you find this review helpful? Yes No

  • RICHARD D.
  • 3/14/2014 4:44:48 PM
  • Tech Level: High
  • Ownership: 1 week to 1 month
  • Verified Owner

5 out of 5 eggsBest tablet for this price.

Pros: I went for this because it has a perfect set of specs for the price point. I was handily amazed.

Build quality is so much better than my nexus 7 2014 and my Tab3. It's a little heavier but I'd take heavier over "the back creaks and pops and bends in" any day. It is glossy and smooth but doesn't feel like a Samsung device that can slip out of your hands like a 12lb bass for no reason at all. The screen is gorgeous, you really have to see it to believe it. Sure it is not the top tier model but the screen blew me away. Compared to a Lenovo and Acer tablet, the Memopad looks as good as a Tab3. The bezel is very well thought out too, it is not too wide, but it's wide enough to fit in my various stands and folios without the screen being obscured.

Cons: Not sure when we will get pushed an update but I don't care because I can flash whatever I want to it. Do yourself a huge favor if you're going to root and do it manually. CWM and RM will play VERY NICELY with this tablet if you are patient and take time to read... The information is scarce but the model is "K00L" which is awesome and plays nice with similar Asus tablet software.

Not a complaint against Asus or the Memopad, but I really hate every single tablet's usb port. WHY do they have to be in places that could easily get bent? Every tablet in this size range suffers from this. Something needs to happen with tablets not only for charging while you're using it but for people like me who like to hook tons of stuff up using OTG cables.

Also it took me a while to get a charging OTG cable to work but I had a portable hard drive and a Xbox360 controller receiver working after about a half hour of troubleshooting.

It isn't a CPU issue but I believe the internal memory is pretty darn slow. I haven't tested much but overall read speed seems identical between that and my 32gb sd card. Oh well.

Cameras are great but you will notice some heavy noise and block-artifacts indoors. There is a somewhat annoying lag between taking a picture and the (needless) shutter animation the tablet displays. The default camera is otherwise a joy to use, I can't say that about any Samsung devices!

Other Thoughts: Samsung fanboys bash Asus for bloatware. Who cares? You can uninstall the stuff that really gets in the way pretty easily. The tablet just feels darn good to use and minus the universal charge/USB socket issues that all tablets have I haven't enjoyed using a touch device this much since my first Galaxy Nexus phone. The white finish and the logo along with the perfectly rounded shell is not only something to show off but also something that will not scratch or crack easily. You can't expect impervious glass in this price range but any decent screen protector is a no-brainer if you have a problem with scratches like me.

If you're deciding between this and a way more expensive Samsung device with the same specs, please, give this a chance. I'm so glad I did.

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