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Item#: N82E16834231357

ASUS S400CA-FS71-CB Ultrabook Intel Core i7 3517U (1.90 GHz) 500 GB HDD 24 GB SSD Intel HD Graphics 4000 Shared memory 14.1" Touchscreen Windows 8

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  • Intel Core i7 3517U (1.90 GHz)
  • 6 GB Memory 500 GB HDD 24 GB SSD
  • Intel HD Graphics 4000
  • 14.1" Touchscreen
  • Windows 8

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  • Overview
  • Specifications
  • Warranty & Returns
  • Reviews

Learn more about the ASUS S400CA-FS71-CB

Warranty, Returns, And Additional Information
  • Warranty
  • Limited Warranty period (parts): 90 days
  • Limited Warranty period (labor): 90 days
  • Read full details

Customer Reviews of the ASUS S400CA-FS71-CB

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  • Srinivas M.
  • 3/12/2014 4:08:59 PM
  • Ownership: 1 day to 1 week
  • Verified Owner

5 out of 5 eggsVery Good

Pros: Got this Laptop today. I had my doubts on it being a refurbished one but it looks as good as new. Its very sleek and light. Not dents or scratches at all. Very happy with the purchase.

Cons: None as of now.

Did you find this review helpful? Yes No

  • mark w.
  • 2/25/2014 1:40:23 PM
  • Ownership: 1 month to 1 year

1 out of 5 eggsVery Disappointing

Pros: size, hard drives, screen

Cons: touchpad sucks! It is extremely loud and is impossible to use around other people with out driving them nuts. It makes a loud clicking sound when pressed on.

I sent this computer back three times for repair. The problem was not fixed the first two times and now this third time they have had the computer for over a week and no one, and I mean no one including supervisors has an update for me. Their service is horrible. I really suggest avoiding Asus and buying another brand.

Manufacturer Response:

Dear Valued Customer,

I apologize for the inconvenience this may have caused you. If you need further assistance, please email me at and write down service# 3541478 on the subject line.

Thank you for choosing an ASUS product.


ASUS Customer Loyalty

1 out of 1 people found this review helpful. Did you? Yes No

  • Kim I.
  • 1/17/2014 8:39:39 AM
  • Ownership: 1 week to 1 month
  • Verified Owner

4 out of 5 eggsExcellent, but cheap construction = plagued with RMAs

Pros: Blazing fast. The i7 and combo HDD+SSD equate to booting in under 20 seconds and programs essentially opening instantly (though I haven't tried with any games - obviously not made for any of that)
Have yet to have any hiccup's with multitasking - Chrome with dozen+ tabs, watching video, working in Office.
The keyboard layout is excellent, everything is well spaced and comfortable to type on, unlike some where they try jamming a full board+keypad together.

Oh, and of course the unit looks great.

Cons: This was my first time buying anything refurbished, so I wasn't sure what to expect.
The first unit came with the right side of the touchpad peeling off as well as a large indentation on the left-click.
I RMA'd before the week was out(Dec 9) and was left laptopless for a full month before the replacement came on Jan 8th.
This was also my first RMA, so I'm not sure if it's always that brutal...
I just submitted another RMA for this replacement because this unit still has the peeling touchpad along with a wonky HDMI port(audio and video randomly stopped transmitting while watching a movie off the TV, multiple HDMI cables used that work fine with everything else they were connected to.)
Fingerprint magnet - the screen and top cover will be covered in fingerprints before the first day is done.

Other Thoughts: When I think refurb, I imagine minor cosmetic issues, such as scuffs and dings along the shell. Not malfunctioning ports and peeling touchpads. I believe ASUS definitely needs to review their refurbishing protocol. Well, either that or I seriously need to lower my expectations of what quality to expect from a refurbished item...

4 out of 4 people found this review helpful. Did you? Yes No

  • Derek K.
  • 1/17/2014 6:00:18 AM
  • Ownership: 1 day to 1 week
  • Verified Owner

4 out of 5 eggsInitial impression: Good refurb

Pros: After shopping around, this seemed like a good price for Core i7, 6GB, and hybrid hard drive. The Case looks and feels good, not cheap. Very minor dent on lid and scuffing near Kensington lock (suspect it was a floor model), but it is a refurb and still in very good condition overall. The screen is good and touchscreen works well.

Cons: Windows 8. This is my first experience with Win 8 and my initial impression is that the Win 8 user interface is terrible and has no business existing on any device other than a tablet or smart phone. Win 8's shortcomings are slightly mitigated by the fact that this laptop has a touchscreen, but if you're using that interface a lot, you're probably not doing anything worth having a Core i7 machine and you should have saved your money. I intend to use it for things better suited to a keyboard/touchpad interface, so I intend to reconfigure it for a Win 7-like interface.

There is some Windows and ASUS bloatware that I have already started removing.

Other Thoughts: Unusual keyboard. I think another reviewer identified it as a Canadian Bilingual keyboard (maybe that's what CB means in the model number). The two most obvious differences are a smaller than usual "left shift" key and a different version of the "enter key" that is slight further to the right than most US keyboards. So far, the layout is a minor annoyance (much less than the Win 8 interface).

1 out of 1 people found this review helpful. Did you? Yes No

  • Fairfield &.
  • 1/10/2014 2:40:27 AM
  • Ownership: 1 day to 1 week
  • Verified Owner

3 out of 5 eggsLoose Packaging

Pros: Slim, Fast, and Looks neat.

Cons: It was not packaged properly at all. Initially I was concerned about the status of its content when I opened it. When it arrived, the content was loose and it rattled inside when I shook it for testing. Inside, as I open it, the notebook was only covered in a thin cloth and the Styrofoam brackets that supposed to hold the notebook were not properly holding the notebook tightly. Luckly, the notebook did not suffer any damage but it could have damaged seriously if it was mishandled during its journey from the State to overseas post.

Other Thoughts: Newegg should be more careful in packing their shipping items. There should be someone inspecting every piece that goes out their warehouse for proper packaging to insure that they are not damaged during the shipping period.

1 out of 1 people found this review helpful. Did you? Yes No

  • Blake G.
  • 11/26/2013 8:15:12 PM
  • Ownership: 1 day to 1 week
  • Verified Owner

1 out of 5 eggsTouchscreen "blob"

Pros: Great specs for the prics

Cons: Giant blob appears on touchscreen whenever lid is closed. Impossible to ignore. Problem is known by Asus - no fix.

Other Thoughts: Maybe buy this laptop new - so you can get a refund if you don't like it. Definitely don't buy it refurb, when NewEgg will only give you an exchange. The problem is common with this model and somewhat common on several other Asus models. Serious buyers remorse. I just want a refund and can't get one since it's a refurb.

1 out of 4 people found this review helpful. Did you? Yes No

  • Robert C.
  • 11/20/2013 6:40:03 AM
  • Ownership: 1 month to 1 year
  • Verified Owner

4 out of 5 eggsSolid Mid-Tier Ultrabook w/ Bonuses

Pros: First and foremost, I was quite surprised by the $180 drop in price because it's a refurb, so initially I was concerned the quality of the product wasn't up-to-par. I checked out a bunch of product review sites and the consensus was this particular model is slightly above average in many spec categories (i7 and 14” touchscreen), except for the battery (below average due to only 4-5 hours of life with standard usage). While the battery life was a tad concerning, it was not enough to dissuade me, so I decided to take the plunge.

I’m going on almost two months with the Vivobook and I have very little complaints. With a fast processor and an adequate amount of RAM (6GB), I can jump from app to app and multitask without experiencing any clocking or sluggishness. I watch movies, play music and surf the Internet for the most part. I do play some games, but not graphic intensive ones. I’ve been using HDMI port on the Vivobook to play movies on my 50” flat screen. It’s well worth it.

Lastly, the screen, at 14”, is vivid, the touchscreen is very responsive but not too sensitive and the mouse pad is quite useful and well developed. Overall, the quality of craftsmanship is well above average. The Vivobook feels solid and it’s aesthetically pleasing.

Cons: The built-in wireless card is not the best. There have been several complaints from reviewers about the signal strength being weaker than it should be on this particular model. I did go about updating the drivers and it improved, but it’s still not ideal. Luckily, this hasn’t negatively affected my experience with the Vivobook.

There is also some bloatware that comes with the Windows 8 operating system. It’s mostly Asus software, but there are a bunch of apps that Microsoft has pre-installed on the machine as well.

Lastly, although I mention the touchscreen isn’t too sensitive, when I close the lid, there is a spot on the top-left of the screen that constantly registers a touch. It’s quite interesting, to say the least. I found this out when I hooked the Vivobook up to my flat screen TV (via HDMI) and closed the lid. As a solution, I created and placed little rubber pads (that you seen on the bottom of laptops) on the top-left and right corner of the screen (off the touchscreen, of course) and this resolved the problem. It doesn’t look half bad, actually.

Other Thoughts: I think it's a good idea for anyone in the market for an ultrabook to look into refurbished machines before buying new. While you do have to deal with a limited warranty, you might end up saving a bundle as a result.

8 out of 8 people found this review helpful. Did you? Yes No

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Item#: N82E16834231357
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